Acer Altos G320 User Manual download pdf (Page 123)

113

Troubleshooting

Problems and suggested solutions

The following table describes possible problems you might encounter

while using the CU, along with suggested solutions.

Problem Suggested solution

Drives are not detected

The system hangs when

the adapter ROM for the

embedded SATA software

RAID scans the SATA

ports.

• Make sure that the cable ends are connected

properly.

• Make sure that the power cables to the

drives are connected properly.

• Change the cables.

• If everything fails, change the drive(s).

Operating system does

not boot.

• Check the system BIOS configuration for PCI

interrupt assignments. Make sure some

interrupts are assigned for PCI.

• Make sure that you have properly selected

the Boot Device Priority in the BIOS setup.

See “Boot” on page 67 for more

information.

An error occurs while

reading the

configuration data on a

drive.

The drive has failed and needs to be replaced.

There is no existing RAID

configuration on any of

the drives connected to

the system and the

message “Intel

Embedded Server RAID

Technology Not

Configured” displays.

Do the following:

1 Run the RAID configuration utility. See

“Start the RAID configuration utility” on

page 106 for detailed instructions.

2 Select a configuration method to configure

the drive(s).

BIOS reports a mirrored

array is in degraded

mode.

• Make sure all drives are properly connected

and powered on.

• Reconnect, replace, or rebuild any drive that

has failed.

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