Acer Altos G530 User Manual

Acer Altos G530 SeriesUser’s Guide

xIndex 179

4 BIOS setup90Fourth IDE MasterSpecifies the current configuration of the IDE device connected to the master port of the fourth IDE channel. Press En

91Mixed P-ATA / S-ATAThe Mixed P-ATA/S-ATA submenu lets you specify the channel for the Parallel ATA Primary channel and Serial ATA device. Par

4 BIOS setup92Primary/Secondary/Third/Fourth IDE Master/SlaveThese items let you select the IDE hard disk parameters that the system supports. P

93S.M.A.R.T. Indicates if the selected device supports S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) function. Type Selects the driv

4 BIOS setup94DMA Mode Selects DMA (Direct Memory Access) mode. AutoSWDMA0SWDMA1SWDMA2MWDMA0MWDMA1MWDMA2UDMA0UDMA1UDMA2UDMA3UDMA4UDMA5S.M.A.R.T. Enab

95Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Description OptionFlop

4 BIOS setup96Super I/O ConfigurationThe Super I/O Configuration submenu lets you define the parameter settings for the system’s serial port. Para

97USB ConfigurationThe USB Configuration submenu lets you specify settings for USB devices. Parameter Description OptionUSB Function Enables or disa

4 BIOS setup98USB Mass Storage Device ConfigurationThe USB Mass Storage Device Configuration submenu lets you specify settings for a USB mass storage

99PCI ConfigurationThe PCI Configuration submenu lets you specify settings that are related to the onboard controllers. Parameter Description OptionO

1 System tour

4 BIOS setup100Onboard NIC 2 (Right) Enables or disables the onboard NIC2 (10Base-T/ 100Base/ 1000 Base network interface controller).EnabledDisabled

101Memory ConfigurationThe Memory Configuration submenu provides information about the DIMMs installed in DIMM slots 1A, 1B, 2A, and 2B. Paramet

4 BIOS setup102Memory RetestWhen Enabled, BIOS will activate and retest all DIMMs on next boot. Note: This parameter will automatically reset to Disa

103BootThe Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage devices.Press

4 BIOS setup104Boot Settings ConfigurationThe Boot Settings Configuration submenu lets you specify the preferred settings for system bootup. Paramete

105Bootup Num-LockActivates the Numeric Lock function upon booting. OffOn PS/2 Mouse SupportEnable this parameter if you intend to use a mouse or trac

4 BIOS setup106Boot Device PriorityThe Boot Device Priority submenu lets you specify the boot search sequence during the POST process. BIOS setup wil

107Hard Disk DrivesThe Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives. 4th

4 BIOS setup108Removable DrivesThe Removable Drives submenu displays the type of removable devices installed in the system.

109CD/DVD DrivesThe CD/DVD Drives submenu displays the type of ATAPI CD-ROM installed in the system.

The Acer Altos G530 server is a powerful dual-processor system loaded with a host of new and innovative features. The system offers a new standard for

4 BIOS setup110SecurityThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Paramet

111Setting the Administrator/User password:1 Use the up/down keys to highlight a password parameter (Administrator Password or User Password) then pre

4 BIOS setup112Removing the User password1 Use the up/down keys to highlight the Clear User Password parameter then press Enter.2 Enter the current p

113Server The Server menu allows you to configure appropriate settings for monitoring the server. Parameter Description OptionSystem ManagementPre

4 BIOS setup114System ManagementThe System Management submenu displays specific system information. The screen below is for your reference only, syst

115Serial Console FeaturesThe Serial Console Features submenu allows you to configure the serial port settings. Parameter Description OptionBIOS Redir

4 BIOS setup116Terminal Type Specify the type of remote console. VT100+VT-UTF8PC-ANSIACPI Redirection PortSpecify the serial port where an ACPI (Adv

117Event Log ConfigurationThe Event Log Configuration submenu allows you to record and monitor events that occur in the system (e.g. system temperatur

4 BIOS setup118ECC Error Logging Enables or disables the ECC (Error Correcting Code) event logging function of the system. ECC tests the accuracy of

119ExitThe Exit menu displays the various options to quit from the BIOS setup utility. Highlight any of the exit options then press Enter. Parameter

3Features summaryListed below are the system’s key features:Processor• Single or Dual Intel® Xeon™ processors with 1MB or 2MB L2 cache and 800 MHz fro

4 BIOS setup120Load Setup DefaultsLoads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources

5 Troubleshooting

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize

123Resetting the systemBefore going through in-depth troubleshooting, attempt first to perform reset the system using one of the methods below. To do

5 Troubleshooting124Problems following initial system installationProblems that occur at initial system startup are usually caused by an incorrect in

125First steps checklist• AC power available at the wall outlet?• Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis

5 Troubleshooting126Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and locating its sour

127Confirming loading of the OSOnce the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operati

5 Troubleshooting128• Make sure the FDD and signal cables are properly connected.• Check that relevant switches and jumpers for the FDD are set corre

129CD drive activity indicator does not light.Do the following:• Make sure the power and signal cables are properly installed. • Check that relevant s

1 System tour4Optional media storage • Hot-plug HDD cage• Supports up to four 80-pin Ultra320 SCSI hard disk drives• Supports up to four SATA 150/300

5 Troubleshooting130Network status indicator does not light.Do the following:• Check the cabling and network equipment to make sure that all cables a

131No characters appear on the screen.Check the following:• Is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make

5 Troubleshooting132BIOS error messagesWhen a recoverable error occurs during POST, BIOS will display an error message describing the problem. The fo

133Error message DescriptionStorage device BIOS messagesPrimary Master/Slave Hard Disk ErrorSecondary Master/Slave Hard Disk Error3rd Master/Slave Ha

5 Troubleshooting134Error message DescriptionVirus related BIOS messageBootSector Write !! A software attempting to write to a drive’s boot sector h

135Static Resource Conflict Two or more Static Devices are trying to use the same resource space (usually Memory or I/O).PCI I/O conflict PCI ROM conf

5 Troubleshooting136Warning! EHCI controller disabled. It requires 64bit data support in the BIOS.The EHCI controller is disabled because of incorrec

137POST error messagesThe following table lists the error codes and associated conditions that may occur during the POST portion of the BIOS. Error co

5 Troubleshooting1380046 DMA-2 error0047 Unknown BIOS error. Error code = 147 (this is really a PMM_MEM_ALLOC_ERR)0048 Password check failed0049 Unkn

1390150 BSP processor failed BIST0160 Processor missing microcode – P00161 Processor missing microcode – P10180 BIOS does not support current stepping

5Graphic interface•ATI Rage® XL chipset with 8MB SDRAM I/O ports• Front panel• Two USB 2.0 ports•Rear panel• PS/2 keyboard and mouse port• Two USB 2.0

5 Troubleshooting1408504 Bad or missing memory in slot 3B8505 Bad or missing memory in slot 2B8506 Bad or missing memory in slot 1B8508 All memory ma

141POST beep codesThe following table lists the error beep codes. Prior to system video initialization, BIOS uses these beep codes to inform users of

5 Troubleshooting142Troubleshooting BIOS beep codesThe following table lists the possible beep codes thay may occur while using the system and is fol

Appendix A: System management utility

This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your serve

145Your Altos G5350 server supports the following system management utilities:• ASM (Acer Server Manager) This utility allows you to spot errors or po

Appendix A: System management utility146ASMAcer Server Manager is a server management tool. It is specially designed to help spot errors or potential

147System setupMake sure that the system meets the requirements listed above before proceeding. You may also want to change your screen resolution to

Appendix A: System management utility148To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer Serve

149RAID configurationCaution! Using the RAID configuration utility erases all data previously saved in the hard drives. Make sure that you backup imp

1 System tour6External and internal structureFront bezel No. Component1 Side panel release button2 Security keylock3 Front panel LED indicator4 Beze

Appendix A: System management utility150

Appendix B: Acer Altos G530rack installation guide

This appendix shows you how to set up the Altos G5350 server in a rack mount configuration.

153Setting up the system rackImportant! Observe the electrostatic discharge (ESD) precautions indicated on page 35 when perfoming the following proced

Appendix B: Acer Altos G530 rack installation guide154• Elevated operating ambient temperature The maximum operating temperature of the system is 35

155System rack installation The Altos G5350 server system can also be mounted in a rack-model position. A rack mount kit is available for customers wh

Appendix B: Acer Altos G530 rack installation guide156Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes

157Screw types usedThe following screws are used in the assembly of the Altos G5350 system and bundled rack-mountable components: Screw type and part

Appendix B: Acer Altos G530 rack installation guide158Installing the system into the rackCaution! To minimize the chances of injuries, make sure tha

1592 Remove the inner rails from the mounting rails.Note: The rack mount kit contains a pack of screws, two sets of side handles, rack brackets and m

7Front panel No. Icon Component Description1DVD/CD-ROM drive Stop/Eject button Press this button to open the CD drive tray.2DVD/CD-ROM drive activit

Appendix B: Acer Altos G530 rack installation guide1603 Attach the inner rails to the mounting shelf.(1) Align the inner rails to both sides of the m

161(2) Tighten the four thumbscrews on the rear of the mounting shelf (2).5 Install the rack brackets to the rack by following the steps below:(1) Al

Appendix B: Acer Altos G530 rack installation guide1626 Install the M6 cage nuts (see page 157) into the rail.(1) Insert the lower lip of the cage nu

1637 Install the mounting rails to the rack by using four M6 x L10 metal screws (see page 157) for each mounting rail. 8 Extend the middle sliding pi

Appendix B: Acer Altos G530 rack installation guide1649 Install the server shelf assembly into the rack.Caution! To avoid personal injury, care shou

165(1) Attach the cable arm to the rear of the system using two M4 x L8 metal screws and nuts (see page 157). (2) Install two cage nuts into the rail

Appendix B: Acer Altos G530 rack installation guide166(4) Connect the power, peripheral and networking cables into their appropriate ports (1). Refer

Appendix C: SATA RAID configuration

This appendix shows you how to create a RAID volume in your SATA drives.

169Configuring the SATA RAIDThis section shows how to create a RAID 1 (mirror) volume with the onboard SATA RAID function. This feature requires the i

1 System tour88 Hard disk activity indicator 2Indicates the status of the system hard drive. 9 LAN activity indicator 3Indicates an active link on th

Appendix C: SATA RAID configuration170Creating a RAID 1 volume 1 After rebooting the server, press Ctrl+E to enter the SATA RAID Configuration scree

171(c) Press Ctrl+Alt+Del to reboot the server. 8 Install an Operating System to the RAID array.

Appendix C: SATA RAID configuration172

Appendix D: SCSI RAID configuration

This appendix shows you how to create a RAID volume in your SCSI drives.

175Configuring the SCSI/SCSI RAID HBAThis section shows how to create a RAID 1 (mirror) volume. This feature requires the installation or presence of

Appendix D: SCSI RAID configuration176If you change the settings in the Hot Spare field, the following messages appear:WARNING: Data on drive will be

177Creating a RAID 1 volume 1 After rebooting the server, press Ctrl+M to enter the MegaRAID Configuration screen. The Management menu appears.2Selec

Appendix D: SCSI RAID configuration1785 When initialization is complete, press any key to continue.6 Press Esc to return to the Management menu.7 To

179IndexAAcer Server Manager (ASM)system requirementsASM Agent 146ASM Console 146system setup 147install ASM Agent 147install ASM Console

9Front panel LED indicatorsBelow table lists the LED states on the front panel. Hot-plug HDD LED indicators Below table lists the possible disk drive

180MegaRAID utility 176assign hot spare 177create RAID 1 177initialize RAID volume 177RAID volumeinitialization 176SATA HBA utility

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

1 System tour10Rear panel No. Icon Component Description1Power supply module bay Allows installation of a redundant and non-redundant redundant powe

114 PS/2 keyboard portConnects to a PS/2 keyboard.5 VGA/monitor portConnects to monitors.6 Serial port Connects to serial devices.7 Gigabit LAN ports

1 System tour12Rear panel LED indicatorsBelow table lists the LED states on the LAN port. LED Green Yellow StatusLink On — • Indicates 100MBps Ethern

13Internal components No. Component1Power supply module (600 or 610-watts) 11 The system supports a redundant or non-redundant power supply module

1 System tour14System boardsMainboard layoutThe mainboard becomes accessible once you open the system. It should look like the figure shown below.

15No. Code Description1 USB_1~2 USB ports2 MS/KB Top: PS/2 mouse portBottom: PS/2 keyboard port3 SERIAL A Serial A port4 VGA VGA/monitor port5 JA2 NIC

1 System tour1621 SATA_A1- A2 SATA connectors22 HSBP_B Hot-plug backplane connector23 J38 Front panel LED connector24I2CI2C connector (reserved for A

17Jumper settingsJ17 jumper The J17 jumper provides a total of 3-pin blocks that are used to configure several system recovery and update options. The

1 System tour18The following below lists the pin-out of the J38 header. * and NC = No connectionPin no. Signal name Pin no. Signal name1 ACPI LED gm

19Backplane board layoutThe backplane board attached to the four-bay hot-plug HDD cage provides a convenient interface between the SCSI or SATA drives

iiiNoticesFCC noticeClass A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once th

1 System tour206 J3 LED indicator jumperJumper setting:Short 1-2 — Link LED onShort 2-3 — Link LED dark7 SAF-TE ID SAF-TE ID jumperJumper setting:Sh

21SATA backplane board layout No. Code Description1 SATA HDD connectors2 SAF-TE heartbeat LED and Manufacturing function jumper3 JP2 Debug connector4

1 System tour227 792D_ID1 792D_ID1 ADDR select jumperJumper setting:Short 1-2 — 5EH (default)Short 2-3 — 5AH8 J3 IPMB (Intelligent Platform Managemen

2 System setup

This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.

25Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

2 System setup26Connecting peripheralsRefer to the illustration below for specific connection instructions on the peripherals you want to connect to

27Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now power on the syst

2 System setup28The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appear

29Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boot failure.• The

ivNotice: Shielded cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.No

2 System setup30Configuring the system OSThe Altos G530 comes with Acer EasyBUILDTM that allows you to conveniently install your choice of operating

31Server setup Aside from its tower configuration, the Altos G530 server system can also be mounted in a rack-model position. A rack mount kit is avai

2 System setup32Turning off the systemThere are two ways by which you can turn off the server. These include:To turn off the server, on the Windows t

3 System upgrade

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

35Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections contain important

3 System upgrade36Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt t

37Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-ins

3 System upgrade38Opening the bezel doorA security lock secures the bezel door to protect the system unit from unauthorized access. To open the beze

39Removing the HDD cage bay cover1 Open the bezel door. 2 Push down the HDD cage bay cover (1). 3 Detach the HDD cage bay cover from the front bezel

vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions m

3 System upgrade40Configuring the four-bay HDD cageThis section explains how to install a four-bay hot-plug HDD cage as well as procedures on how to

41To install the hot-plug SCSI HDD cage: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the HDD cage

3 System upgrade42(1) Slide the cage into the chassis with the backplane board facing the rear of the chassis. The cage is locked to the chassis with

43(2) SCSI HDD power cables 5 Observe the post-installation instructions described on page 36.Important: When you are detaching the hot-plug HDD cag

3 System upgrade44To install the easy-swap SCSI HDD cage: The easy-swap SCSI HDD cage is an optional four-bay internal HDD enclosure without a SCSI

45(2) SCSI HDD power cables 5 Observe the post-installation instructions described on page 36.Important: When you are detaching the easy-swap cage f

3 System upgrade46To install the hot-plug SATA HDD cage: 1 Observe the ESD precautions and pre-installation instructions described on page 35.2 Remo

474 Install the hot-plug cage. (1) Slide the cage into the chassis. The cage is locked to the chassis with an audible click. 5 Connect the following c

3 System upgrade48(2) Attach the system’s power cable to the SATA power cable connector on the backplane board (2).Note: The SATA RAID data cables m

49To install the easy-swap SATA HDD cage: The easy-swap SATA HDD cage is an optional four-bay internal HDD enclosure without a SATA backplane board.1

vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operatin

3 System upgrade50(1) Slide the cage into the chassis. The cage is locked to the chassis with an audible click. (2) Locate and attach the power (1) a

51Important: When you are removing the easy-swap cage from the chassis, make sure to first remove all cables attached to the hard disks.6 Change the

3 System upgrade52Removing the four-bay HDD cage1 Observe the ESD precautions and pre-installation instructions described on page 35.2 Disconnect the

53Installing an additional hard disk into the HDD cage carrierNote: To purchase a hard disk carrier, contact your local Acer representative. Importan

3 System upgrade542 Install a hard disk on the hard disk carrier (1), then secure it with the four screws that came with the hard disk carrier (2). 3

55Replacing the CD-ROM drive1 Observe the ESD precautions and pre-installation instructions described on page 35.2 Disconnect the power and IDE cables

3 System upgrade564 Install a new 5.25-inch drive into the drive bay (1), then push the lever in the direction of the lock icon (2). 5 Connect the

57Installing 5.25-inch drivesThe two empty 5.25-inch drive bays allow you to install additional drives such as another backup hard drive, CD-ROM drive

3 System upgrade583 Install a tape drive into the drive bay (1), then push the lever in the direction of the lock icon (2). 4 Connect the power an

59Upgrading the processorThis section includes instructions for installing and removing a processor and heat sink fan (HSF) assembly. Installing the C

ContentsNotices iiiFCC notice iiiLaser compliance statement ivImportant safety instructions v1 System tour 1Features summary 3External and internal

3 System upgrade606 Press the retainer lever down to lock the CPU in place (2).Installing the HSF assembly1 Apply thermal grease.Apply approximately

61(1) Align the heat sink fan assembly to the CPU (1). (2) Using a screwdriver, tighten the heatsink’s four screws to secure it to the mainboard (2).

3 System upgrade622 Disconnect the CPU fan cable from its mainboard connector. 3 Loosen the four screws that hold the HSF assembly to the mainboard (

63Removing the CPU1 Pull the CPU socket retainer lever to a fully open, upright position (1).2 Pull out the CPU from the socket (2).

3 System upgrade64Upgrading the system memoryThis section includes instructions for removing and installing a memory module. Altos G530 has four DDR2

65• Both DIMMs in a bank must be identical (same manufacturer, CAS latency, number of rows, columns and devices, timing parameters, etc.). Although DI

3 System upgrade66Altos G530 supports memory sparing function. To provide a more fault tolerant system, Altos G530 includes special hardware to suppo

67Removing a DIMMBefore you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. Important: Before removi

3 System upgrade68Installing a DIMM 1 Observe the ESD precautions and pre-installation instructions described on page 35.2 Locate the DIMM sockets on

69To reconfigure the system memory:The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total

viiiInstalling an additional hard disk into the HDD cage carrier 53Replacing the CD-ROM drive 55Installing 5.25-inch drives 57Upgrading the processor

3 System upgrade70Installing an expansion cardThis section explains how to install an expansion card. The onboard expansion slots supports PCI (Perip

718 Press the PCI slot release latch on the rear panel of the server (4). 9 Observe the post-installation instructions described on page 36. Note: Wh

3 System upgrade72Upgrading the power supply The Altos G530 system may ship out with a redundant or non-redundant power supply module. Installing a r

731 Remove the cover of the empty power supply module bay.Note: If the system ships out with a screw on the cover, remove the screw first then detach

3 System upgrade742 Hold the handle on front of the power supply module while pressing your thumb on the release latch. Slide the power supply module

75Installing a non-redundant power supply moduleThe Altos G530 power subsystem accepts a 600-watt non-redundant power supply module. If you are replac

3 System upgrade765 Slide the new power supply module into the bay, then secure it to the chassis with the four screws removed earlier.6 Attach the p

4 BIOS setup

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

79BIOS setup BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are alre

ix5 Troubleshooting 121Resetting the system 123Problems following initial system installation 124First steps checklist 125Hardware diagnostic testing

4 BIOS setup80Entering BIOS setupPower on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note:

81•Press F1 for General Help on using the BIOS setup.•Press F10 to save changes and close the BIOS setup.•Press Esc to close the BIOS setup.In the des

4 BIOS setup82MainThe Main menu displays basic and important information about the system. These information are necessary for troubleshooting and ma

83Processor Speed The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), wit

4 BIOS setup84AdvancedThe Advanced menu contains parameter values that define how the system behaves on startup.Warning! Be cautious in setting param

85Processor ConfigurationThe Processor Configuration submenu displays CPU settings such as type, actual speed, cache size and other CPU related settin

4 BIOS setup86CPU 2 CPUID ID number of the CPU 2. CPU 2 Cache L1 Indicates CPU 2 cache L1 size.CPU 2 Cache L2 Indicates CPU 2 cache L2 size.Max CPUI

87HT Technology in MPSWhen Enabled, adds secondary processor threads to the MPS (multiprocessor) table for the pre-ACPI (pre- Advanced Configuration a

4 BIOS setup88IDE ConfigurationThe IDE Configuration submenu lets you define the parameter settings related to the hard disk/s. Parameter Desc

89Configure S-ATA as RAIDWhen set to Enabled, the SATA channels are reserved to be used as RAID.DisabledEnabledS-ATA Ports DefinitionDefines priority