Acer W1800 Technical Information

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Summary of Contents

Page 1 - Service Guide

Packard Bell EasyNote Butterfly xs SeriesService Guide

Page 2 - Revision History

XTable of Contents

Page 3 - Disclaimer

90 Chapter 3Main Module Reassembly ProcedureReplacing the DC Jack1. Insert the DC power jack into the chassis.2. Thread the cable through the guides a

Page 4 - Conventions

Chapter 3 91Replacing the VGA Cable1. Insert the VGA cable into the chassis with the adapter pointed down on an angle as indicated in the photograph.2

Page 5

92 Chapter 3Replacing the LCD Module1. Set LCD hinges back onto the guides on the chassis. Ensure the wiring for the DC jack and VGA cable are under t

Page 6

Chapter 3 93Replacing the Wi-Fi Switch Board1. Reconnect the Wi-Fi switch board FFC.2. Slide the Wi-Fi switch board over it’s guide pin in the chassis

Page 7

94 Chapter 33. Replace the one (1) screw.4. Replace the FFC and adhere the adhesive tape over the cable.

Page 8

Chapter 3 95Replacing the Speakers1. Replace both speaker housings into the chassis.2. Lay the speaker cables under the retention guides.

Page 9

96 Chapter 33. Replace the two (2) screws and replace the adhesive tape to hold the speaker cable in place.Replacing the I/O Board1. Place the I/O boa

Page 10 - Table of Contents

Chapter 3 97Replacing the Thermal ModuleIMPORTANT:Apply a suitable thermal grease (see recommended types below) and ensure all heat pads are in place

Page 11 - System Specifications

98 Chapter 35. Connect the thermal module cable to the mainboard.

Page 12 - Dimensions and Weight

Chapter 3 99Replacing the Mainboard1. Before placing the mainboard into the chassis, connect the HDD connector cable to the Main Board.2. Connect the

Page 13 - Special Keys and Controls

Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:Operating System• Genuine Windows® 7 Home Premium 64-

Page 14 - Environment

100 Chapter 36. Connect the LVDS cable.4. Press down on the right side to engage the latch under the mainboard.5. Replace two (2) HDD connector screws

Page 15 - System Block Diagram

Chapter 3 1017. Replace the CRT cable.8. Connect the speaker and card reader board cables.

Page 16 - Left View

102 Chapter 3Replacing the Bluetooth Module1. Connect the Bluetooth cable to the Bluetooth module2. Replace the Bluetooth module.3. Connect the Blueto

Page 17 - Right View

Chapter 3 1034. Lay the Bluetooth cable into the channel to the right of the HDD bay.5. Apply adhesive tape to hold the bluetooth cable in place.

Page 18

104 Chapter 3Replacing the Button Board1. Replace the button board.2. Replace the two (2) screws.3. Connect the touchpad FFC and lock it into place.

Page 19 - Keyboard Area and LCD Panel

Chapter 3 1054. Replace the button board FFC and press down to set the adhesive.Replacing the Card Reader Board1. Connect the two (2) FFC cables to th

Page 20

106 Chapter 33. Replace the ODD Eject module onto the guide pin and into place.4. Replace one (1) screw to secure the ODD Eject board and two (2) scre

Page 21 - Touchpad Basics

Chapter 3 107Replacing the LED Board1. Replace the LED board.2. Replace the one (1) screw.3. Connect the LED board FFC.

Page 22 - Using the Keyboard

108 Chapter 34. Lock the LED board FFC.Replacing the Upper Cover1. Align the bottom edge of the upper cover with the bottom of the chassis.2. Ensure a

Page 23 - Windows Keys

Chapter 3 1093. Beginning with the bottom edge, press around the edges of the upper cover to snap it into place.

Page 24 - Function Keys

2 Chapter 1• MPEG-2/DVD decoding• WMV9 (VC-1) and H.264 (AVC) decoding• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital

Page 25

110 Chapter 34. Replace the six (6) screws in the upper cover.5. Turn the computer over and replace three (3) screws in the HD bay.6. Replace nine (9)

Page 26

Chapter 3 1117. Turn the computer over and replace the function board FFC, then replace the I/O board FFC.8. Replace the button board FFC. Replace the

Page 27

112 Chapter 3Replacing the Keyboard1. Connect the keyboard FPC i) and lock it ii).2. Turn the keyboard over into the keyboard bay.3. Press down on the

Page 28

Chapter 3 113Replacing the ODD1. Replace two (2) screws to attach the ODD bracket to the ODD. 2. Snap the ODD cover onto the front of the ODD.

Page 29 - System Utilities

114 Chapter 33. Gently slide the ODD back into the chassis.4. Replace the one (1) screw to secure the ODD module in place.

Page 30 - Information

Chapter 3 115Replacing the WLAN Module1. Replace the WLAN module.2. Replace the one (1) screw.3. Replace the two connectors. Cable placement is Black

Page 31

116 Chapter 3Replacing the Hard Disk Drive1. Replace the HDD into the carrier.2. Replace the four (4) screws, two (2) on each side.3. Insert the HDD m

Page 32 - Security

Chapter 3 1174. Gently push down on the HDD module, ensuring it is properly connected.5. Ensure the pull tab is tucked down neatly.

Page 33 - Changing a Password

118 Chapter 3Replacing the DIMM Modules1. Replace the DIMM module(s), connecter end first.2. Press the DIMM module to lock into place.Replacing the Lo

Page 34

Chapter 3 1192. Replace the Ram cover by first inserting the internal edge (1) and then lowering into place (2) as shown.3. Replace the WLAN cover.4.

Page 35

Chapter 1 3Communication• Video conferencing solution, featuring:• Webcam with 640 x 480 resolution• Microphone• WLAN:• Intel® WiFi Link 1000 802.11b/

Page 36

120 Chapter 3Replacing the BatteryReplacing the SD Dummy Card1.Align battery with the battery bay and slide into place until an audible click sounds.2

Page 37 - BIOS Flash Utility

Chapter 4 121TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes

Page 38 - DOS Flash Utility

122 Chapter 4Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-de

Page 39 - Chapter 2 29

Chapter 4 123No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-def

Page 40 - WinFlash Utility

124 Chapter 4Abnormal Video DisplayIf video displays abnormally, perform the following actions one at a time to correct the problem.1. Reboot the comp

Page 41

Chapter 4 125LCD FailureIf the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:Buil

Page 42

126 Chapter 4TouchPad FailureIf the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-de

Page 43 - Miscellaneous Utilities

Chapter 4 127Sound ProblemsIf sound problems are experienced, perform the following actions one at a time to correct the problem.1. Reboot the compute

Page 44 - Using the LAN MAC Utility

128 Chapter 4Internal Microphone FailureIf the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not r

Page 45 - Chapter 2 35

Chapter 4 129HDD Not Operating CorrectlyIf the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1.

Page 46 - 36 Chapter 2

4 Chapter 1Environment• Temperature:• Operating: TBD• Non-operating: TBD• Humidity (non-condensing):• Operating: TBD• Non-operating: TBD

Page 47 - Chapter 3

130 Chapter 4USB FailureIf the USB fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRU:Wirel

Page 48 - General Information

Chapter 4 131Thermal Unit FailureIf the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-d

Page 49

132 Chapter 413. If the Issue is still not resolved, see “Online Support Information” on page 167.Other FailuresIf the CRT Switch, Dock, LAN Port, ext

Page 50 - Removing the Battery Pack

Chapter 4 133Post CodesThese tables describe the POST codes and descriptions during the POST.Sec:NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform

Page 51 - Removing the SD Dummy Card

134 Chapter 4BDS & Specific action:0x28 Enable all clocks on populated rows0x29 Perform JEDEC memory initialization for all memory rows0x30 Perfor

Page 52 - Removing the DIMM Module

Chapter 4 135Each PEIM entry point used in 80_PORTEach Driver entry point used in 80_PORT0xF9 Runtime driver set virtual address mapCode Description0x

Page 53 - Removing the HDD Module

136 Chapter 40x37 HT_CPU / MP_CPU0x38 LEGACY_METRONOME0x39 FTWLITE0x3A RUN_RIME0x3B MONOTONIC_COUNTER0x3C WATCH_DOG_TIMER0x3D SECURITY_STUB0x3E DXE_CP

Page 54 - 44 Chapter 3

Chapter 4 1370x62 CRISIS_RECOVERY0x63 LEGACY_82590x64 LEGACY_REGION0x65 LEGACY_INTERRUPT0x66 BIOS_KEYBOARD0x67 BIOS_VEDIO0x68 MONITER_KEY0x69 LEGACY_B

Page 55

138 Chapter 4Each SmmDriver entry point used in 80_PORT0x8D CHINESE0x8E TPM_S3_Resume0x8F USB_EHCI0x90 SNP_32_640x91 PXE_BC0x92 PXE_DHCP40x93 EBC0x94~

Page 56 - Removing the WLAN Module

Chapter 4 1390xCE SMM_FW_BLOCK_SERVICE0xCF SMM_VARIABLE0xD0 SMM_IHISI0xD1 SMM_INT15_MICROCODE0xD2 SMM_PNP0xD3 SMM_USB_LEGACY0xD4 SMM_INT13_HDD0xD5 SMM

Page 57

Chapter 1 5System Block DiagramClock GeneratorICS9LPRS387EMC1402-1-ACZLThermal SensorCK505uFCPGA-956 CPU - SFFMobile PenymLV/ULV Dual CoreDual Channel

Page 59 - Chapter 3 49

Chapter 5 141Jumper and Connector LocationsMainboard DescriptionTop ViewITEM DESCRIPTIONJCRT1 CRT Cable connectorJLVDS1 LCD connectorJLEDB1 LED Board

Page 60

142 Chapter 5Bottom ViewITEM DESCRIPTIONPJP1 DCIN Cable connectorJP32 FAN connectorPJP2 Battery connectorJHDMI1 HDMI connectorJUSB1 USB connectorJUSB

Page 61

Chapter 5 143Clearing Password Check and BIOS RecoveryThis section provides you with the standard operating procedures of clearing password and BIOS r

Page 62 - Removing the Keyboard

144 Chapter 52. Disconnect the RTC Battery cable and locate the CLRP2 jumper in the DIMM bay.3. Use an electric conductivity tool to short the two HW

Page 63 - 5. Unlock the FPC

Chapter 5 145BIOS Recovery by Crisis DiskBIOS Recovery Boot Block:BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the syste

Page 65

Chapter 6 147FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer

Page 66 - Keyboard Bay M2*10 6

148 Chapter 6FRU ListCategory Description Acer PNAdapterAdapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA LF AP.03001.001Adapter LITE-ON 30W 19V 1.7x

Page 67 - Chapter 3 57

Chapter 6 149POWER CORD AUS 3 PIN 27.TAVV5.003POWER CORD UK 3 PIN 27.TAVV5.004POWER CORD CHINA 3 PIN 27.TAVV5.005POWER CORD SWISS 3 PIN 27.TAVV5.006PO

Page 68 - Removing the LED Board

6 Chapter 1Front ViewLeft View# Component Icon Description1 Status Indicators Light-Emitting Diodes (LED) that light up to show the status of the comp

Page 69 - LED Board M2*3 1

150 Chapter 6HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01KH.50008.013KeyboardKeyboard GATEWAY GP-1T SJM11 Internal 11 S

Page 70

Chapter 6 151Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 87KS Black SLO/CRO TextureKB.I110G.019Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard

Page 71 - Chapter 3 61

152 Chapter 6ASSY LED MODULE 11.6" WSVGA Glare W/ANTENNA, CCD, RED - GTW6M.WHC02.001LED LCD AUO 11.6" WSVGA Glare B116AW02 V0 LF 200nit 16ms

Page 72 - Removing the Button Board

Chapter 6 153CASE/COVER/BRACKET ASSEMBLY LCD BEZEL-GW 60.WHA02.004CASE/COVER/BRACKET ASSEMBLY LCD BRACKET R&L 33.WHA02.003DIGITAL LIGHT DEVICECAME

Page 73 - Removing the Bluetooth Module

154 Chapter 6ASSY LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, RED - PB6M.BGK02.002LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit

Page 74 - 64 Chapter 3

Chapter 6 155CABLE LCD CABLE ASSY W/ MIC 50.WHA02.006CASE/COVER/BRACKET ASSEMBLY LCD BEZEL-PB 60.BGH02.002CASE/COVER/BRACKET ASSEMBLY LCD BRACKET R&am

Page 75 - Removing the Mainboard

156 Chapter 6ASSY LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, 3G, BLACK - GTW6M.WJ302.002LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF

Page 76 - 9. Remove the CRT cable

Chapter 6 157CABLE ANTENNA 3G 50.WJ302.001CABLE LCD CABLE ASSY W/ MIC 50.WHA02.006CASE/COVER/BRACKET ASSEMBLY LCD BEZEL-GW 60.WHA02.004CASE/COVER/BRAC

Page 77 - Chapter 3 67

158 Chapter 6Screw ListMAINBOARD EC14D LF UMA_SJM13_MS_INTEL CELERON 743/NON3GMB.WHA02.005MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU2300/NON3GMB.WHA02.0

Page 79 - Removing the I/O Board

Chapter 1 7Right View# Component Icon Description1 Multi-in-1 card readerAccepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory

Page 80 - Removing the Speaker Module

Appendix A 160Model Definition and ConfigurationModel RO Country Acer Part No Description CPUENBFXS-742G25MnEMEA UK LX.BGH02.011 ENBFXS-742G25Mn W7HP6

Page 81 - Chapter 3 71

161 Appendix AENBFXS-412G25MnWW WW S2.BGH02.001 ENBFXS-412G25Mn W7HP64BWW2 UMACkk4 2*1G/250/BT/6L2.8/5R/CB_bgn_0.3D_GEk_EN11PMDSU4100BENBFXS-412G25MnW

Page 82 - Removing the Function Board

Appendix A 162ENBFXS-412G25MnNLED11.6WSVGAGSO1GBIII10 SO1GBIII10 INT1000H BT 2.1 6CELL2.8ENBFXS-412G25MnNLED11.6WSVGAGSO1GBIII10 SO1GBIII10 INT1000H B

Page 83 - Removing the LCD Module

Appendix B 163Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

Page 84 - LCD Module M2*4 2

164 Appendix BSIMPLO 6CELL2.8 Battery SIMPLO UM-2009E Li-Ion 3S2P SAMSUNG 6 cell 5600mAh Main COMMON ID:UM09E70BluetoothFoxconn BT 2.1 Foxconn Bluetoo

Page 85 - Removing the VGA Cable

Appendix B 165AUO NLED11.6WSVGAG LED LCD AUO 11.6" WSVGA Glare B116AW02 V0 LF 200nit 16ms 500:1AUO NLED11.6WXGAG LED LCD AUO 11.6" WXGA Glar

Page 86 - Removing the DC Jack

166 Appendix BVGA ChipNone UMA UMA (Intel)WiFi AntennaWNC PIFA PIFAWireless LANINTEL INT1000H Lan Intel WLAN 112BN.HMWG MM#903341BRAND Type Descriptio

Page 87 - LCD Panel M2*3 6 86.WHA02.001

Appendix C 167Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you

Page 89 - Removing the Camera Module

169AAFLASH Utility 35AntennasRemoving 98BBattery PackRemoving 46Replacing 131BIOSvendor 17Version 17BIOS Utility 27–35Boot 33Exit 34Navigating 27Onboa

Page 90 - Removing the LCD Panel

8 Chapter 1Bottom View# Component Icon Description1 Battery lock Locks the battery in position.2 Battery bay Houses the computer's battery pack.N

Page 91 - Removing the LCD Brackets

170LCD BracketsRemoving 95Replacing 103LCD Failure 137LCD ModuleRemoving 65Replacing 120LCD Module DisassemblyFlowchart 90LCD Module Reassembly Proced

Page 92 - Removing the WLAN Antennas

171TTest Compatible Components 183Thermal Grease 108Thermal ModuleRemoving 88Replacing 108Thermal Unit Failure 148TouchPad BracketRemoving 74Replacing

Page 94 - Replacing the WLAN Antennas

Chapter 1 9Keyboard Area and LCD PanelNo. Component Icon Description1 Webcam Web camera for video communication2 Microphone Internal microphone for so

Page 95 - Replacing the LCD Panel

IIRevision HistoryPlease refer to the table below for the updates made to this service guide.Date Chapter Updates

Page 96 - 86 Chapter 3

10 Chapter 15 Keyboard Provides all the features of a full-sized, computer keyboard. 6 Touchpad Touch-sensitive pointing device which functions like a

Page 97 - Replacing the Camera Module

Chapter 1 11Touchpad BasicsThe following items show you how to use the TouchPad:• Move your finger across the TouchPad (1) to move the cursor.• Press

Page 98 - Replacing the LCD Bezel

12 Chapter 1Using the KeyboardYour Packard Bell EasyNote Butterfly xs has a close-to-full-sized keyboard and an embedded numeric keypad, separate curs

Page 99 - Chapter 3 89

Chapter 1 13Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s

Page 100 - Replacing the DC Jack

14 Chapter 1Function KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth

Page 101 - Replacing the VGA Cable

Chapter 1 15Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsCPU Fan True Value Table• Throttling 50%: On=95°C, Off=87°C• EC

Page 102 - Replacing the LCD Module

16 Chapter 1Graphics ControllerLAN InterfaceHard Disk Drive InterfaceItem SpecificationVGA ChipMobile Intel® GS45 Express Chipset with integrated 3D g

Page 103 - Chapter 3 93

Chapter 1 17Audio InterfaceItem SpecificationAudio ControllerRealtek ALC269X-GR for High Definition Audio Codec•Features• 98dB Signal-to-Noise Ratio (

Page 104 - 3. Replace the one (1) screw

18 Chapter 1Power and Keyboard ControllerBattery LCDItem SpecificationControllerENE KB926 for Keyboard Controller, Battery management UnitTotal number

Page 105 - Replacing the Speakers

Chapter 2 19System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Page 106 - Replacing the I/O Board

IIICopyrightCopyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

Page 107 - Replacing the Thermal Module

20 Chapter 2InformationThe Information screen displays a summary of your computer hardware information.NOTE: The system information is subject to diff

Page 108 - 98 Chapter 3

Chapter 2 21MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree

Page 109 - Replacing the Mainboard

22 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Page 110 - 6. Connect the LVDS cable

Chapter 2 23Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso

Page 111 - 7. Replace the CRT cable

24 Chapter 22. Type the current password in the Enter Current Password field and press Enter.3. Type a password in the Enter New Password field. Retyp

Page 112 - 102 Chapter 3

Chapter 2 25BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette

Page 113 - Chapter 3 103

26 Chapter 2ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters

Page 114 - Replacing the Button Board

Chapter 2 27BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:• New versions of system programs• New features or

Page 115 - Chapter 3 105

28 Chapter 2DOS Flash UtilityPerform the following steps to use the DOS Flash Utility:1. Press F2 during boot to enter the Setup Menu.2. Select Boot M

Page 116 - 106 Chapter 3

Chapter 2 29NOTE: If the AC power is not connected, the following message displays.Plug in the AC power to continue.5. Flash is complete when the mess

Page 117 - Replacing the LED Board

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

Page 118 - Replacing the Upper Cover

30 Chapter 2WinFlash UtilityPerform the following steps to use the WinFlash Utility:1. Double click the WinFlash executable.2. Click OK to begin the u

Page 119 - Chapter 3 109

Chapter 2 31Remove HDD/BIOS Password UtilitiesThis section provides you with details about removing HDD/BIOS password methods:Removing HDD Password:If

Page 120 - 110 Chapter 3

32 Chapter 2Removing BIOS Passwords:To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the CLRP2 jumper

Page 121 - Chapter 3 111

Chapter 2 33Miscellaneous UtilitiesUsing Boot Sequence SelectorBoot Sequence Selector allows the boot order to be changed without accessing the BIOS.

Page 122 - Replacing the Keyboard

34 Chapter 2Example 1: Read DMI Information from MemoryInput: dmitools /r Output:Manufacturer (Type1, Offset04h): AcerProduct Name (Type1, Offset05h):

Page 125 - Replacing the WLAN Module

Chapter 3 37Machine Disassembly and ReplacementThis chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenan

Page 126 - Replacing the Hard Disk Drive

38 Chapter 3General InformationPre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Tu

Page 127 - Chapter 3 117

Chapter 3 39External Module Disassembly ProcessIMPORTANT:The outside housing and color may vary from the mass produced model.External Modules Disassem

Page 128 - Replacing the Lower Covers

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Page 129 - DIMM cover

40 Chapter 3Removing the Battery Pack1. Turn computer over. Slide the battery lock in the direction shown.2. Slide and hold the battery release latch

Page 130 - Replacing the SD Dummy Card

Chapter 3 41Removing the SD Dummy Card1. Push the SD dummy card inwards to eject it.2. Pull the card out from the slot.

Page 131 - Troubleshooting

42 Chapter 3Removing the DIMM Module1. Remove the one (1) screw from the RAM cover.2. Lift off the RAM cover.3. Push out the release latches on both s

Page 132 - Power On Issue

Chapter 3 434. Remove the DIMM module. Removing the HDD Module 1. See “Removing the Battery Pack” on page 40.2. Remove the two (2) screws on the HDD c

Page 133 - No POST or Video

44 Chapter 33. Lift up the HDD cover at the location shown and remove.4. Lift out the plastic pull-tab.5. Grasp the pull-tab and pull the HDD module o

Page 134 - Random Loss of BIOS Settings

Chapter 3 456. Remove the four (4) screws (two each side) securing the hard disk to the carrier in the order that they are shown printed on the hard d

Page 135 - Built-In Keyboard Failure

46 Chapter 3Removing the WLAN Module1. See “Removing the Battery Pack” on page 40.2. Remove the screw on the WLAN cover.3. Lift up the WLAN cover and

Page 136 - Internal Speaker Failure

Chapter 3 474. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX ter

Page 137 - Sound Problems

48 Chapter 36. Remove the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to pre

Page 138 - Microphone Problems

Chapter 3 493. Use a paperclip or other straight pin to manually eject the ODD.4. Gently pull the ODD from the chassis.5. Pry the face off of the ODD.

Page 140 - Wireless Function Failure

50 Chapter 36. Pull cover from the front of the ODD. 7. Remove two (2) screws from ODD bracket. 8. Remove the bracket from the ODD module.Step Size Q

Page 141 - External Mouse Failure

Chapter 3 51 Main Unit Disassembly ProcessMain Unit Disassembly FlowchartScrew ListStep Screw Quantity Part No.Upper Cover M2*10 6 86.WHA02.004Lower C

Page 142 - Undetermined Problems

52 Chapter 3Removing the Keyboard1. Push down on the four (4) latches holding the keyboard in place. The latches are behind and between keys esc/F1, F

Page 143 - Post Codes

Chapter 3 534. Turn the keyboard over but do not pull it away from the computer.5. Unlock the FPC.6. Remove the FPC and the keyboard.

Page 144

54 Chapter 3Removing the Upper Cover1. See “Removing the Keyboard” on page 52.2. Remove the adhesive tape from the button board FFC. Remove the button

Page 145

Chapter 3 554. Turn the computer over and remove the nine (9) screws in the bottom cover.5. Remove three (3) screws from the HD bay.Step Size Quantity

Page 146

56 Chapter 36. Turn the computer over again. Remove six (6) screws from the keyboard bay.7. Begin removing the upper cover by prying the cover up at t

Page 147

Chapter 3 578. Continue to pry the covers apart, moving away from the left hinge.9. Pry up the cover around the right hinge. 10. Pull the upper cover

Page 148

58 Chapter 311. Remove the upper cover.Removing the LED Board1. See “Removing the Upper Cover” on page 54.2. Pull up on LED board FFC to disengage the

Page 149

Chapter 3 594. Remove the one (1) screw.5. Lift the LED Board away from the chassis.Step Size Quantity Screw TypeLED Board M2*3 1

Page 150 - 140 Chapter 4

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 151 - Chapter 5

60 Chapter 3Removing the Card Reader Board1. See “Removing the Upper Cover” on page 54.2. Detach the adhesive plastic covering the Card Reader and ODD

Page 152 - Bottom View

Chapter 3 614. Lift the ODD Eject board up and away from the guide pin.5. Lift the Card Reader board away from the upper case.6. Pull the two (2) FFC

Page 153 - Clearing Password Check

62 Chapter 3Removing the Button Board1. See “Removing the Upper Cover” on page 54.2. Detach the button board FFC from the touchpad.3. Release the touc

Page 154

Chapter 3 635. Remove the button board from the Upper Cover.Removing the Bluetooth Module1. See “Removing the Upper Cover” on page 54.2. Remove the on

Page 155 - BIOS Recovery by Crisis Disk

64 Chapter 33. Disconnect the Bluetooth cable from the mainboard.4. Remove the Bluetooth module (1) and disconnect the Bluetooth cable from the Blueto

Page 156 - 146 Chapter 5

Chapter 3 65Removing the Mainboard1. *See “Removing the Function Board” on page 72.2. *See “Removing the Function Board” on page 72.3. *See “Removing

Page 157 - Chapter 6

66 Chapter 38. Disconnect the LVDS cable using the pull tab.9. Remove the CRT cable.10. Partially lift the Main Board out of the chassis, lifting at

Page 158 - FRU List

Chapter 3 6711. Tilt up the mainboard to expose the DC Power cable (1). Remove the DC cable (2). Place the mainboard on a clean, flat surface.12. Re

Page 159 - Chapter 6 149

68 Chapter 3Removing the Thermal Module1. See “Removing the Mainboard” on page 68.2. Disconnect the fan cable.3. Remove the four (4) screws in the ord

Page 160 - 150 Chapter 6

Chapter 3 69Removing the I/O Board1. See “Removing the Upper Cover” on page 54.2. See *** Mainboard3. Remove two (2) screws.4. Remove the I/O board fr

Page 161 - Chapter 6 151

VIIITable of ContentsRemoving the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Removing the WLAN Modu

Page 162 - 152 Chapter 6

70 Chapter 3Removing the Speaker Module1. See “Removing the I/O Board” on page 66.2. See “Removing the Mainboard” on page 68.3. Remove the four (4) sc

Page 163 - Chapter 6 153

Chapter 3 715. Lift out entire speaker module.

Page 164 - 154 Chapter 6

72 Chapter 3Removing the Function Board1. See “Removing the Upper Cover” on page 54.2. See “Removing the Main Board 3. Remove the adhesive tape over t

Page 165 - Chapter 6 155

Chapter 3 735. Unlock and disconnect the function board FFC.Removing the LCD Module1. See “Removing the Mainboard” on page 68.2. Remove the two (2) sc

Page 166 - 156 Chapter 6

74 Chapter 33. Remove the two (2) screws from the right LCD hinge.4. Remove the LCD Module from the chassis.Step Size Quantity Screw TypeLCD Module M2

Page 167 - Chapter 6 157

Chapter 3 75Removing the VGA Cable1. See “Removing the Upper Cover” on page 54.2. See “Removing the Main Board3. Lift the VGA cable up and out of the

Page 168 - Screw List

76 Chapter 3Removing the DC Jack1. See “Removing the Upper Cover” on page 54.2. See “Removing the Main Board 3. Lift the cable bundle out of its retai

Page 169 - Chapter 6 159

Chapter 3 77 LCD Module Disassembly ProcessLCD Module Disassembly FlowchartScrew ListStep Screw Quantity Part No.LCD Panel M2*3 6 86.WHA02.001LCD Brac

Page 170 - Appendix A

78 Chapter 3Removing the LCD Bezel1. See “Removing the LCD Module” on page 73.2. Begin by prying up the bezel from the top-right corner of the LCD.3.

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Chapter 3 79NOTE: Tilt up the bezel away from the LCD module to disengage the clasps inside the hinges.Removing the Camera Module1. See “Removing the

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IXTable of ContentsTroubleshooting 121Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 173 - Test Compatible Components

80 Chapter 3Removing the LCD Panel1. See “Removing the Camera Module” on page 79.2. Lift the foil off the LCD cable.3. Remove the six (6) securing scr

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Chapter 3 81Removing the LCD Brackets1. See “Removing the LCD Panel” on page 80.2. Remove the four (4) screws of the LCD brackets.Removing the LVDS/Mi

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82 Chapter 32. Lift up the transparent adhesive protector securing the cable to the LCD Panel.3. Disconnect the cable from the panel connector and lif

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Chapter 3 833. Remove the right WLAN antenna cables from the cable retention guides.4. Disengage the adhesive foil holding the antennas in place. Warm

Page 177 - Online Support Information

84 Chapter 3LCD Module Reassembly ProcedureReplacing the WLAN Antennas3. Replace the foil tabs over the cables.1. Replace the left (black cable) and r

Page 178 - 168 Appendix C

Chapter 3 85Replacing the LCD/Microphone Cable1. Replace the LCD cable connector (1) and clear adhesive tape (2).2. Adhere the Microphone/Webcam cable

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86 Chapter 32. Replace the four (4) screws.3. Replace the LCD panel into the LCD module cover.4. Thread the cables though the left and right hinges.

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Chapter 3 875. Replace the six (6) screws.6. Replace the adhesive foil back over the microphone to secure it in place.Replacing the Camera Module1. Al

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88 Chapter 32. Connect the webcam cable.Replacing the LCD Bezel1. Ensure that the LCD cables pass through the hinge wells and are not trapped by the b

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Chapter 3 892. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module.123

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