Acer AcerPower 3000 Technical Information

Aspire 3000/3500/5000 SeriesService Guide

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:MicroprocessorT Mobile AMD Turion 64 pro

95 Chapter 6AS1680/AS1410 KEYBOARD DARFON JapaneseKB.A2707.022AS1680/AS1410 KEYBOARD DARFON GreekKB.A2707.023AS1680/AS1410 KEYBOARD DARFON HebrewKB.A2

Chapter 6 96NS LCD PANEL W/LOGO ANTENNA 14/15 IN.60.A27V7.002NS LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7.004LCD MODULE 15 IN. XGA SAMSUNG LTN150XB-L03-

97 Chapter 62 LCD BRACKET W/HINGE 15.4 IN. - L 33.T50V7.0043 LCD BRACKET W/HINGE 15.4 IN. - R 33.T50V7.0054 LCD PANEL W/LOGO ANTENNA 14/15 IN.60.A27V

Chapter 6 98LCD CABLE - 15 IN. XGA 50.T50V7.004LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003LCD PANEL W/LOGO

99 Chapter 6NS MAINBOARD SIS M760 W/PCMCIA SLOT W/O CPU MEMORY LB.A5106.001MemoryNS MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.11u)KN.25602.012

Chapter 6 100ScrewNS SCREW M2.0X3.0-I-NI-NYLOK 86.A03V7.012NS SCREW I2.5*3M-BNIH(M2.5L3) 86.T25V7.012NS SCREW M2.5*4L-BZN-NYLOK 86.A03V7.006NS SCREW

Appendix A 101Aspire 3000/3500/5000 SeriesModel NumberCPU LCD MemoryHDD(GB)ODDCard ReaderWireless LANAS5001LMATML28 N15XGA SO256MB*2N60GB4.2KNDU8X N N

102 Appendix AAS3003WLCiAMD Sempron processor 3000+N15.4WXGAGSO256MBN60GB4.2KNDU8X N ABT_BRM4318BGModel NumberCPU LCD MemoryHDD(GB)ODDCard ReaderWirel

Appendix A 103

Appendix B 104This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

2 Aspire 3000/3500//5000Input devicesT 88-/89-key Acer FineTouchTM keyboardT Touchpad with 4-way integrated scroll buttonT Four easy-launch buttonsT T

105 Appendix BMicrosoft Windows XP Environment TestItem SpecificationsProcessor Aspire 3000:MOBILE SEMPRON 2800+ 25W DMOBILE SEMPRON 3000+ 25W DAspire

Appendix B 106ODD 24X COMBO KME UJDA-760 FOR K ESTREL8X DVD DUAL LITEON SOSW-852SSINGLE LAYER FOR KESTREL #PRS78X DVD DUAL , LITEON SOSW-833,DOUBLE LA

107 Appendix BI/O - IR Printer HP LaserJet 6MP use IRHP LaserJet 2200 use IRI/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Ke

Appendix B 108I/O Acess Point (802.11a/b) Intel Dual Pro/Wireless 5000I/O Acess Point (802.11a) Intel Pro/Wireless 5000PCMCIAPCMCIA - ATA IBM Microdri

109 Appendix B

Appendix C 110This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

111 Appendix C

Index 102AAC Adapter 28AFLASH Utility 43Audio 20BBattery 27BIOS 20package 20ROM size 20ROM type 20vendor 20Version 20BIOS Supports protocol 20BIOS Uti

103 IndexMechanical Specification 30media accesson indicator 12Memory Check 68Model Definition 101Modem 22NNotebook Managerhotkey 16num lockon indicat

Index 104

Chapter 1 3System Block Diagram (For Aspire 3000/5000)8877665544332211D DC CB BA A(698 PIN BGA)SIS M760GXNBCPUAMD Athlon64SIS 963LZL5Block DiagramTher

4 Aspire 3000/3500//5000System Block Diagram (For Aspire 3500)Aspire 3500 is Intel® platform. It has different system block diagram from Aspire 3000/5

Chapter 1 5Board Layout (For Aspire 3000/5000)Top View13 Power Jack 14 CRT Connector15 Battery Connector 16 ODD Connector17 302ELV LVDS Encoder 18 RJ4

6 Aspire 3000/3500//5000Bottom View 29 DDR SO-DIMM Socket2 30 Southbridge 963L31 PCMCIA Connector 32 HDD Connector33 USB Connector 34 LineOut Jack35

Chapter 1 73 LED Board Connector 4 Modem Connector5 Keyboard Connector 6 Bluetooth Module Connector7 Touchpad Board Connector 8 Internal Microphone Co

8 Aspire 3000/3500//5000PanelThis is a brief introduction to the I/O ports, the features and the indicators.Front view# Item Description1 Display scre

Chapter 1 9Closed front viewLeft view# Icon Item/ Port Description1 Speakers Left and right speakers deliver stereo audio output.2 Power indicator Lig

10 Aspire 3000/3500//5000Right viewRear view # Icon Item/ Port Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the

2Revision HistoryPlease refer to the table below for the updates made on Aspire 3000/3500/5000 service guide.Date Chapter Updates

Chapter 1 11Bottom view# Icon Port Description1 Power jack Connects to an AC adaptor.2 External display port Connects to a display device (e.g., exter

12 Aspire 3000/3500//5000IndicatorsThe computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel

Chapter 1 13Launch KeysLocated at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. They are mail, Web brows

14 Aspire 3000/3500//5000Using the keyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve

Chapter 1 15Windows keysThe keyboard has two keys that perform Windows-specific functions.Hot KeysThe computer employs hot keys or key combinations to

16 Aspire 3000/3500//5000Special keysYou can locate the Euro symbol at the upper-center (for European keyboard) and/or bottom-right (Chinese keyboard)

Chapter 1 17The Euro symbol1. Open a text editor or word processor.2. Either directly press the <Euro> key at the bottom-right of the keyboard (

18 Aspire 3000/3500//5000Touchp adThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as yo

Chapter 1 19NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

20 Aspire 3000/3500//5000Hardware Specifications and ConfigurationsSystem Board Major ChipItem ControllerSystem core logic SiS M760GX+SiS 963L for As

3CopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

Chapter 1 21Cache size 1024KB/512KB (exclusive)total effective cache: 1152KB/640KB for Mobile AMD Turion 64 processor (Aspire 5000)256KB/128KB (exclus

22 Aspire 3000/3500//5000Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations

Chapter 1 23 .Hard Disk Drive InterfaceItemVendor & Model NameHGST MORAGA IC25N060ATMR04-0 08K0634Seagate N2 ST960821ATOSHIBA PLUTO MK6025GASHGST

24 Aspire 3000/3500//5000Media compatibility CD:120mm CD-ROM (Read Only) 80mm CD 800/700/650/550MB CD-Recordable (Read & Write)700/650MB CD-Rewrit

Chapter 1 25 Transfer rate (KB/sec)(1) Read DVD-ROM DVD-R CD-ROM(2) Write CD-R CD-RW HS-RW

26 Aspire 3000/3500//5000 Resolution, colors and maximum refersh rate (Hz) in 256, 65K or 16.7M colors.NOTE: 16:9 aspect ratio monitors are supported

Chapter 1 27 KeyboardItem SpecificationKeyboard controller EC NS PC97551 keyboard controllerKeyboard vendor DarfonTotal number of keypads 88-/89-key

28 Aspire 3000/3500//5000Viewing Angle (degree)Horizontal: Right/LeftVertial: Upper/Lower45/4515/3560/6040/50Temperature Range( C)OperatingStorage (sh

Chapter 1 29 Regulatory Requirements Safety Requirements:1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and certified with SCA

30 Aspire 3000/3500//5000Operating (unpacked) Operation vibration: 1.0G ,X,Y,Zaxis, 30 minutes/axisNon-operating (unpacked) 5~27.1Hz: 0.6G27.1~50Hz: 0

4ConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and pieces

Chapter 1 31

Chapter 2 32BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

33 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Chapter 2 34InformationNOTE: The system information is subject to different models.Parameter DescriptionHDD Model Name This field shows the model name

35 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Chapter 2 36The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

37 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

Chapter 2 38The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

39 Chapter 23. Press e. After setting the password, the computer sets the User Password parameter to “Set”.4. If desired, you can opt t

Chapter 2 40If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.If the current

5PrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

41 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Chapter 2 42ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

43 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Chapter 2 44

45 Chapter 2

Chapter 3 46This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

47 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 48Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

49 Chapter 3Screw ListItem DescriptionA SCREW F040 9 5.0X5.0 9.5X(IO) R00B SCREW M2.0X0.4P+3FP ZK(NL)C SCREW M2.5 K 5/2 X0.85 4 ZK(NL)D SCREW M2.5X0.4

Chapter 3 50Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch as shown.3. Then remove the battery pack.

6

51 Chapter 3Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD ModuleRemoving the HDD Modu

Chapter 3 52.Removing the Thermal Module and CPU1. Remove the three screws holding the thermal door2. Detach the thermal door.3. Disconnect the fan ca

53 Chapter 3Removing the ODD Module1. Remove the three screws holding the middle cover.2. Detach the middle cover carefully.3. Then remove the two scr

Chapter 3 543. Remove the two screws that secure the keyboard as shown.4. Turn over the keyboard as shown and disconnect the keyboard cable then remov

55 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the two screws holding the switch bo

Chapter 3 564. Remove the three screws that secure the touchpad board.5. Remove the touchpad board from the upper case.6. Disconnect the touchpad boar

57 Chapter 32. Detach the MDC cable from the main board.3. Remove the two screws holding the modem board then disconnect the modem board from the main

Chapter 3 58IMPORTANT:When assembling/disassembling the main board, whenever there is a mylar on the main board (see the highlighted with red below; t

59 Chapter 3Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

Chapter 3 6013. Remove the left bracket as the picture shows.14. Tear off the tape fastening the LCD cable.15. Tear off the the LCD cable fastening th

ITable of ContentsChapter 1 System Introduction 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth

Chapter 4 66Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

67 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 68If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

69 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 70Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

71 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Chapter 4 72Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

73 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Chapter 4 74Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

IITable of ContentsRemoving the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58Removing the Power Board . .

75 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Chapter 4 7646h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

77 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

Chapter 4 78D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

79 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 80Battery can’t be charged See “Check the Battery Pack” on page 70. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

81 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 83.Battery fuel g

Chapter 4 82Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

83 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 5 84Top Vi ew13 (PJ1) Power Jack 14 (CN12) CRT Connector15 (CN14) Battery Connector 16 (CN15) ODD Connector17 (U18) 302ELV LVDS Encoder 18 (CN

IIITable of Contents

85 Chapter 523 (CN19) USB Connector 24 (U22) BIOS ROM25 (U23) EC PC97551 26 (BT1) RTC Battery27 (CN20) DDR SO-DIMM Socket1 28 (U25) LAN PHY RTL8201CP2

Chapter 5 86Bottom View 1 (SW1) Lid Switch 2 (CN1) Panel Connector3 (CN2) LED Board Connector 4 (CN3) Modem Connector5 (CN4) Keyboard Connector 6 (C

87 Chapter 5

Chapter 6 88This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3000/3500/5000. Refer to this chapter w

89 Chapter 6Aspire 3000/5000 Exploded DiagramAspire 3000/5000 FRU ListAdapterNS ADAPTER 65W 3 PIN DELTA SADP-65KB BF 19VAP.06501.005NS ADAPTER 65W 3 P

Chapter 6 90NS BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140BT.T5003.001BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AEBT.T5005.001BATTERY SANYO L

91 Chapter 6NS POWER CORD US (3 PIN) 27.A03V7.001POWER CORD PRC (3 PIN) 27.A03V7.003POWER CORD KOERA ( Pin) 27.T23V7.006POWER CORD EU (3 PIN) 27.A03V7

Chapter 6 9215 HDD COVER 42.T63V7.004NS 3 IN 1 DUMMY COVER 42.T51V7.00314 HDD BRACKET 33.T50V7.001Communication ModuleNS WIRELESS LAN ANTENNA 50.T50V7

93 Chapter 6NS DVD/CDRW COMBO DRIVE 24X QSI SBW-242C KO.02407.014NS OPTICAL DEVICE HOLDER-FIX 42.T51V7.003NS DVD/CDRW BEZEL FOR G BASE 42.T51V7.004DVD

Chapter 6 94SEAGATE N2 (50) 60GB 4200RPM, ST960821AKH.06001.002HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635KH.08007.007SEAGATE N2 (50) 80GB 4200R