Acer 510 User Manual

TravelMate 510 NotebookService Guide PART No: 49.45C01.001. DOC No: SG370...PRINT IN TAIWANServi

2 System IntroductionsCD or DVD player controlExpansionCardBus PC card (formerly PCMCIA) slots (two type II/I or one type III), upper sort with ZV (Zo

92 Troubleshooting Note: If you cannot find a symptom or an error in this list and the problem remains.Intermittent ProblemsIntermittent system hang p

Chapter 4 93Printer, mouse, and other external devicesBattery packHard disk driveDIMM CD-ROMDiskette drivePC Cards4. Power-on the computer.5. Determ

94 Troubleshooting

Chapter 5 95Top ViewCN2 CRT Connector CN18 VCD/DVD ConnectorCN3 PS/2 Port CN19 HDD ConnectorCN4 Parallel Port CN20 TouchPad ConnectorCN5 Serial Port C

96 Jumper and Connector Information CN17 FDD ConnectorSW3 SettingsSW3 SettingSwitch 3:1 OFF,OFF,OFF: US keyboardOFF,OFF,ON: European keyboardOFF,ON,OF

Chapter 5 97Bottom ViewCN22 Modem SocketCN23 Charger ConnectorCN24 Audio / Battery ConnectorDM1 DIMM Socket 1DM2 DIMM Socket 2

98 Jumper and Connector Information

Chapter 6 99This chapter gives you the FRU (Field Replaceable Unit) listing and exploded view diagram in global configurations of TravelMate 510. Ref

100 FRU (Field Replaceable Unit) ListNS FDD FDD W/500 BZL MITS/D353F3X56.01051.371NS FDD Cable C.A FPC FDD AN50050.45B07.002NS CD-ROM CableC.A FPC CD

Chapter 6 101DIMMNS DIMM 32MB SDRAM NECSO-DIMM 253409-10 32MB (NEC) V.B72.25349.A0NNS DIMM 32MB SDRAM MitsubishiSDIMM 32M M5M4V64S04BTP-8L72.54644.B0N

Chapter 1 3Opening and Closing the DisplayTo open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a com

102 FRU (Field Replaceable Unit) ListHDDNS HDD Module 4GB IBMIBM/DKLA24320 HDD MODULE TM5006M.45B05.031NS HDD Module 6GB IBMASSY HDD MODULE 6GB IBM 6M

Chapter 6 103LCDNS LCD Module 12.1" DSTN (IBM)ASSY LCD MODULE 12.1“6M.45C03.001NS LCD 12.1" DSTNLCD 12.1 DSTN LM121SS1T53 BLACK56.0743B.001

104 FRU (Field Replaceable Unit) ListNS LCD panel DSTNASSY LCD PNL IBM 12.1" DSTN 70060.47A08.031NS LCD bezel ASSY LCD BZL 12.1" AN50060.45B

Chapter 6 105NS LED cable W.A 10P/10P 120MM LED AN50050.45B11.001NS LED board EXTENSA 700 LED BOARD55.47A03.001NS LCD FPC TFT C.A COAX SANYO 12.1TFT 5

106 FRU (Field Replaceable Unit) ListNS LCD Module 13.3"ASSY LCD MODULE (13.3)6M.45C03.021NS LCD TFT LCD TX34D62VC1CAC 13.3 TFT XGA56.0747A.001NS

Chapter 6 107NS LCD FPC TFT ASSY LCD FPC 13.3TFT 70060.47A07.093NS LCD panel TFTASSY LCD PNL(HIT13.3"TFT)70060.47A08.004NS LCD bezel ASSY LCD BEZ

108 FRU (Field Replaceable Unit) List21 Mainboard 510 Celeron 300TM510 MAIN BOARD CELERON-30055.45C01.001Mainboard 510 Celeron 333TM510 MAIN BOARD CE

Chapter 6 10930 Heat sink UpperASSY UP HSINK AN51060.45C01.001NS Hinge Cover PackHINGE COVER PACK6M.45B08.00113 Middle cover (Long)CVR MIDDLE (1) PC 0

110 FRU (Field Replaceable Unit) List31 Lower case ASSY L CASE AN51060.45C03.00125 Touchpad TOUCHPAD SYNAPTICS/TM4-22056.1748A.001NS Touchpad/CD-ROM c

Chapter 6 111NS IR cable W.A 6/6P IR 35MM AN510 50.43C03.00127 Upper case moduleASSY UP CASE AN51060.45C04.00152 Fan Bracket BRKT FAN SECC AN51033.45

4 System IntroductionsBasic OperationIndicatorsThe computer has six easy-to-read status indicators (LEDs) under the display screen.The Power and Stand

112 FRU (Field Replaceable Unit) ListNS Power core U.S.CORD SPT-2#18*2C 7A125V1830MM 27.01618.001PCB1 DC-DC chargerDC-CHARGER T62.120.C.00 V.2A19.2103

Chapter 6 113NS Speaker pack ASSY SPEAKER PACK TM5006M.45B13.00141 Screw SCRW WCH FLT M2*L4 B-ZN86.9A322.4R038 Screw SCRW MACH PAN M2*14L NI86.1A522.1

114 FRU (Field Replaceable Unit) ListNS Lcd screw caps (upper)CSN RUBBER LCD SNI 35047.49A02.011NS Base grip FOOT PU BLACK 350P47.45001.001NS LCD scre

Chapter 6 115Exploded Diagram

116 FRU (Field Replaceable Unit) List

Appendix A 117Model Number DefinitionsModel NumberLCD CPU Memory HDD CD Battery 510DX 12.1” DSTN HPA Mobile Pentium II Processor -Celeron-300 MHz32MB

118 Model Number and Configurations 510TEV 13.3” TFTMobile Pentium II Processor -Celeron-333 MHz64MB 4.3GB 2X DVDLi-IonModel Number DefinitionsModel N

Appendix B 119This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested unde

120 Test Compatible Components List Test Compatible NETWORK Ethernet LAN AdapterTest Compatible NETWORK CardBus CardTest Compatible NETWORK Ethernet+M

Appendix B 121Test Compatible NETWORK OTHER CardTest Compatible MODEM Card3Com 10/100 Fast EtherLink Lan + 56KPASS PASS PASSDlink Winconnect 33.6 Lan/

Chapter 1 5KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Special Ke

122 Test Compatible Components List Test Compatible HDDTest Compatible KeyboardTest Compatible MouseModem Card(up to 56 K)Win 98 Win 95(OSR2)Win NTPre

Appendix B 123Test Compatible PrintersTest Compatible MonitorTest Compatible ProjectorTest Compatible AdapterVender Adapter Name Win 98 Win 95(OSR2)Wi

124 Test Compatible Components List

Appendix C 125This appendix describes online technical support services available to help you repair your Acer systems. If you are a distributor, deal

126 Online Support Information

Index 127AAdvanced Power Management 29AFlash Utility 42APM. See Advanced Power Man-agementASP 125Audio 19BBasic Operation 4Indicators 4Basic System Co

128 Indexsetting boot device in BIOS Util-ity 34DMA Channel Assignment 14Dural Display 2EECP 36emoving the LCD Module 59Error Messages List 84Error Sy

Index 129OOnline Support Information 125PParallel Port 18parallel portsetting in BIOS Utility 36passwordchanging in BIOS Utility 38removing in BIOS Ut

130 IndexTest Compatible PCMCIA Ethernet LAN Adapter 120Test Compatible PCMCIA MODEM Card 121Test Compatible PCMCIA SCSI Card 119Test Compatible Print

6 System IntroductionsEmbedded Numeric KeypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters

Chapter 1 7Windows KeysThe keyboard has two keys that perform Windows-specific functions.The Euro SymbolIf your keyboard is in any of the following la

8 System IntroductionsTo verify the keyboard type:1. Click on Start, Settings, Control Panel.2. Double-click on Keyboard.3. Click on the Language t

Chapter 1 9Fn-F3 Standby Puts the computer in Standby mode. Press any key to return.See “System Standby Mode” to learn more about Standby mode.Fn-F4

10 System IntroductionsActivating HotkeysWhen activating hotkeys, press and hold the first key Fn before pressing the other key in the hotkey combinat

Chapter 1 11TouchpadThe built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as

IICopyrightCopyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

12 System IntroductionsTouchpad BasicsThe following items teach you how to use the touchpad:1. Move your finger across the touchpad to move the curso

Chapter 1 13Hardware Configuration and SpecificationMemory Address MapMemory Address Size Function00000000-0009FFFF 640 KB Base memory000A0000-000BFF

14 System IntroductionsDMA Channel AssignmentDMA Channel FunctionDRQ0 Audio(optional)DRQ1 ECP or Audio(optional)DRQ2 FloppyDRQ3 ECP(optional)DRQ4 DMA

Chapter 1 153B0-3BB, 3C0-3DF Video Controller 3F0h-3F7 Standard Floppy Disk Controller3E8-3EF COM3 or LT Win modem(optional)3F0-3F7 Floppy disk contro

16 System IntroductionsBIOSItem SpecificationBIOS vendor Acer BIOS Version V 3.0BIOS ROM type Flash ROMBIOS ROM size 256KB BIOS package 32-pin TSOPSu

Chapter 1 17128MB 32MB 160MB128MB 64MB 192MB128MB 128MB 256MBVideo Memory Item SpecificationFixed Fixed, built-in NM2200 video controller Video memory

18 System Introductions640x480x16M 85 60800x600x256 85 60800X600X64K 85 60800X600X16M 85 601024x768x256 85 601024x768x64K 85 601024x768x16M 85 60Paral

Chapter 1 19AudioItem SpecificationAudio Controller ESS Solo-1 E (ES 1946)Audio onboard or optional Built-inMono or Stereo StereoResolution 16-bitComp

20 System IntroductionsKeyboardItem SpecificationKeyboard controller Mitsubishi M38867 VJG TQFPKeyboard vendor & model name APITotal number of key

Chapter 1 21 Physical read/write heads 4 6Disks 2 3Spindle speed (RPM) 4200 4200Performance SpecificationsBuffer size 512KB 512KBInterface IDE(ATA-4)

IIIConventionsThe following conventions are used in this manual:Screen messagesDenotes actual messages that appear on-screen.NoteGives bits and pieces

22 System Introductions Battery PackItem SpecificationVendor & model name Sanyo BTP-2231Battery Type Li-IonPack capacity 3200 mAHCell voltage 3

Chapter 1 23Note: DC-AC inverter is used to generate very high AC voltage, to support to LCD CCFT backlight user, and it is also responsible for the c

24 System IntroductionsDisplay technologyDSTN TFT TFTResolution SVGA (800x600) SVGA (800x600) XGA (1024x768)Supports colors262,144 colors 262,144 colo

Chapter 1 25Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz).It should provide an efficiency

26 System IntroductionsPower ManagementThis computer has a built-in power management unit that monitors system activity. System activity refers to any

Chapter 1 27Standby ModeThe computer consumes very low power in Standby mode. Data remains intact in the system memory until the battery is drained.T

28 System Introductionselapse without any system activityWhen a battery low condition occurs and the Sleep Upon Battery-low parameter in Setup is set

Chapter 1 29Advanced Power ManagementThis computer supports the APM standard designed to further reduce power consumption. APM is a power-management

30 System Introductions

Chapter 2 31BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Ouput System).Yo

IVPrefaceBefore using this information and the product it supports, please read the fol-lowing general information! 1 This Service Guide provides you

32 System UtilitiesSystem InformationThe System Information screen displays a summary of your computer hardware information.The following table descri

Chapter 2 33Basic System ConfigurationThe Basic System Configuration screen contains parameters involving basic computer settings like date and time.T

34 System UtilitiesStartup ConfigurationThe Startup Configuration screen contains parameters that are related to computer startup. The following table

Chapter 2 35Onboard Devices ConfigurationThe Onboard Devices Configuration screen contains parameters settings for your hardware connection devices. N

36 System UtilitiesThe following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings

Chapter 2 37System SecurityThe System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The foll

38 System UtilitiesSetting a PasswordFollow these steps: 3. Use the ↑ and ↓ keys to highlight a password parameter (Setup, Power-on, or Hard Disk) an

Chapter 2 39Parameter DescriptionPower-on Password IconWhen set to present, prompts the user to input the correct password for the system to continue.

40 System UtilitiesPower ManagementThe Power Management screen contains parameters that are related to power-saving and power management.The following

Chapter 2 41Load Default SettingsWhen you select this menu item, the following dialog box displays:To load factory-default settings for all the parame

IChapter 1 System Introductions 1Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Indicators. . . . . . . . . . . . . . .

42 System UtilitiesAFlash UtilityThe BIOS flash memory update is required for the following conditions:New versions of system programsNew features or

Chapter 2 43Quick Way to Execute AFlashWhen you have already copied the AFlash files into your hard disk, you can simply type the following on the DOS

44 System UtilitiesSystem Utility DisketteThis utility diskette is for the Acer TravelMate 510 notebook machine. It provides the following functions:

Chapter 2 45Set Thermal Sensor ThresholdThe system is equipped with sensors to protect against system overheating. By setting System and processor the

46 System UtilitiesSystem Diagnostic DisketteThis diagnostic diskette is for the Acer TravelMate 510 notebook machine. It provides the following func

Chapter 2 47Running PQA Diagnostics Program.Press →← to move around the main menu. Press Enter to enable the selected option. The main options are Dia

48 System UtilitiesThe screen below appears if you select Multi Test.Specify the desired number of tests and press Enter.After you specify the number

Chapter 2 49Test Times: Indicates the number of tests to performNote: The F1 and F2 keys function only after you finish configuring the Test option.D

50 System Utilities

Chapter 3 51This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

IIRemoving the DIMM. . . . . . . . . . . . . . . . . . . . . . . . 55Removing the Modem Board . . . . . . . . . . . . . . . . . 56Removing the Keybo

52 Removal and ReplacementGeneral InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1.

Chapter 3 53Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

54 Removal and Replacement.HeatsinkUpper caseTouchpad BoardCable from M/BBattery andAudio BaordCD-ROM &FDD ModuleDC-DCChargerModemBracketModemConn

Chapter 3 55Removing the Battery Pack1. Press the battery cover release button, then slide the battery out from the main unit .I 2. To remove the ba

56 Removal and Replacement2. Use two flat-bladed screwdriver to push the latches outward on both sides of the DIMM socket to remove the DIMM module f

Chapter 3 572. Use two flat-bladed screwdriver to push the latches outward on both sides of the modem board socket to remove the modem board. 3. Dis

58 Removal and Replacement2. Use a flat-bladed screwdriver to remove the LCD FPC cable cover. 3. Slide the middle cover to the left side then remove

Chapter 3 595. To remove the keyboard, release the keyboard connector at CN21 as shown below. Removing the LCD Module1. Disconnect the internal micr

60 Removal and Replacement3. Remove the two screws as shown below then disconnect the LCD FPC cable from the LVDS board at CN12. 4. Disconnect the

Chapter 3 61Disassembling the LCD1. Remove the two rubber cushions and three mylar stickers on the display bezel. l2. Remove the five screws from th

IIIAppendix A Model Number and Configurations117Appendix B Test Compatible Components List119Appendix C Online Support Information 125Index 127Table o

62 Removal and Replacement5. Disconnect the LED cable from the LED board. 6. Carefully remove the internal microphone cable from the LCD panel. 7.

Chapter 3 639. Carefully tear off the adhesive tape and remove the LCD FPC cable from the LCD.10. This completes the disassembly of the LCD module.

64 Removal and ReplacementDisassembling the Main UnitRemoving the Heat Sink and CPU EMI Shield1. Remove the 5 screws from the heat sink.2. Slide the

Chapter 3 65Removing the Hard Disk Drive1. Remove the hard disk module from the system board at CN19..Removing the Upper Case1. Disconnect the touch

66 Removal and Replacement4. Disconnect the LCD cover switch from the system board at CN9, then remove the upper case. Removing the Touchpad 1. Disco

Chapter 3 674. To remove the CD-ROM control board from the touchpad bracket, first disconnect the touchpad FPC cable, then remove the 3 screws to rel

68 Removal and ReplacementRemoving the RTC Battery1. Use a flat bladed screw driver to remove the RTC battery from its socket. Note: You can also

Chapter 3 69Removing the CD-ROM/ Diskette Drive Module1. Slide out the CD-ROM drive from the CD-ROM and diskette drive module.2. Disconnect the CD-R

70 Removal and Replacement3. Remove the two screws from the CD-ROM and diskette drive module.4. Gently, pull out the CD-ROM and diskette drive modul

Chapter 3 718. Remove the three screws from the floppy drive.9. Slide out the floppy drive from the CD/ROM and diskette drive module.10. This compl

IV

72 Removal and Replacement2. Remove the four screws from the left and right channel speakers.3. Remove the left and right channel speakers from the

Chapter 3 733. Remove the charger board from the system board at CN234. To reconnect the charger board, make sure that the charger board matches wi

74 Removal and ReplacementRemoving the Fan1. Disconnect the fan cable at CN16 from the system board.2. Remove the two screws from the fan.3. Lift t

Chapter 3 752. Remove the screw from the FIR module.3. Lift the FIR module from the lower case.4. Disconnect FIR cable from the FIR module.Removing

76 Removal and Replacement3. Remove the system board from the lower case.4. Remove the modem connector from the lower case.Removing the PCMCIA Card1

Chapter 3 77For CD-ROM/diskette drive module, there are two types of cabling:Important: Before Acer encountered problems, the cabling for the diskette

78 Removal and Replacement

Chapter 4 79Use the following procedure as a guide for computer problems.Note: The diagnostic tests are intended to test only Acer products. Non-Acer

80 Troubleshooting System Check ProceduresDiskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-en

Chapter 4 81Keyboard or Auxiliary Input Device CheckRemove the external keyboard if the internal keyboard is to be tested.If the internal keyboard doe

Chapter 1 1This computer was designed with the user in mind. Here are just a few of its many features:PerformanceIntel® Celeron™ processor with 128 K

82 Troubleshooting If you suspect a power problem, see the appropriate power supply check in the following list:“Check the Power Adapter.”“Check the B

Chapter 4 833. If the voltage is still less than 8.0 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharg

84 Troubleshooting Error Symptom-to-FRU IndexThe symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause i

Chapter 4 85System battery is dead - Replace and run SetupReplace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot syste

86 Troubleshooting Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility.RTC batterySystem boardAllocation Error for: device Run “

Chapter 4 87No beep, power-on indicator turns on and LCD is blank.Power source (battery pack and power adapter). Power System Check. Reconnect the LCD

88 Troubleshooting Unreadable LCD screen Missing pels in charactersAbnormal screen Wrong color displayedReconnect the LCD connectors.LCD inverter IDLC

Chapter 4 89The system doesn’t power-off.Power source (battery pack and power adapter). Power System CheckHold and press the power switch for more tha

90 Troubleshooting Power Management-Related SymptomsSymptom / Error Action in SequenceThe system will not enter hibernation.Keyboard (if control is fr

Chapter 4 91Peripheral-Related SymptomsSymptom / Error Action in SequenceSystem configuration does not match the installed devices. Enter BIOS Setup U