Acer 3600/5500 User Manual

Aspire 3600/5500 SeriesService Guide

4 Chapter 1System Block DiagramIntel Pentium-M/ Celeron-M CPUMicro FC- PGAMobile Intel 915PM/ GMand 910GML ExpressChipset (Alviso)DDR II SODIMM 1DDR I

Appendix A 94Aspire 3600/5500 SeriesModel NumberCPU LCD MemoryHDD(GB)ODDCard ReaderWireless LANAS5001LMATML28 N15XGA SO256MB*2N60GB4.2KNDU8X N NAS5001

95 Appendix AAS3003WLCiAMD Sempron processor 3000+N15.4WXGAGSO256MBN60GB4.2KNDU8X N ABT_BRM4318BGModel NumberCPU LCD MemoryHDD(GB)ODDCard ReaderWirele

Appendix A 96

Appendix B 97This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

98 Appendix BMicrosoft Windows XP Environment TestItem SpecificationsProcessor Aspire 3000:MOBILE SEMPRON 2800+ 25W DMOBILE SEMPRON 3000+ 25W DAspire

Appendix B 99ODD 24X COMBO KME UJDA-760 FOR K ESTREL8X DVD DUAL LITEON SOSW-852SSINGLE LAYER FOR KESTREL #PRS78X DVD DUAL , LITEON SOSW-833,DOUBLE LAY

100 Appendix BI/O - IR Printer HP LaserJet 6MP use IRHP LaserJet 2200 use IRI/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Ke

Appendix B 101I/O Acess Point (802.11a/b) Intel Dual Pro/Wireless 5000I/O Acess Point (802.11a) Intel Pro/Wireless 5000PCMCIAPCMCIA - ATA IBM Microdri

102 Appendix B

Appendix C 103This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Chapter 1 5Board LayoutTop Vi ew SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard Connecto

104 Appendix C

6 Chapter 1Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 PortJP16 LVDS Connector JP36

Chapter 1 7An Aspire tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front View# Icon Item Description1

8 Chapter 1Closed Front View# Icon Item Description1 Speaker-out/line-out/Headphone jackConnects to audio line-out devices (e.g., speakers, headphones

Chapter 1 9Left View# Icon Item Description1 External display port Connects a display device (e.g., external monitor, LCD projector).2 S-video/TV-out

10 Chapter 1Right ViewRear Panel# Icon Item Description1 Optical drive eject buttonEjects the optical drive tray from the drive.2 LED indicator Lights

Chapter 1 11Bottom PanelIndicatorsThe computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front pa

12 Chapter 1NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.Easy Launch

Chapter 1 13Touc h padThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 3600/5500 service guide.Date Chapter Updates2006/7/25 Chapter 2 Add r

14 Chapter 1T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to

Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

16 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an

Chapter 1 17Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty pe :Fn-F4 Sle

18 Chapter 1The Euro symbol1. Open a text editor or word processor.2. Either directly press the <Euro> symbol at the bottom-right of the keyboar

Chapter 1 19Hardware Specifications and Configurations ProcessorItem SpecificationCPU type Aspire 5500Intel® Pentium® M Processor 730/740/750/760/

20 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On

Chapter 1 21 Compliant IrDA 1.1Modem InterfaceItem SpecificationData modem data baud rate (bps) 56KSupports modem protocol V.90/V.92Modem connector

22 Chapter 1Performance SpecificationsBuffer size 2MB/8192KB 8192KB 8192KB 8192KBInterface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 ATA

Chapter 1 23Buffer Memory 2MBytesInterface Enhanced IDE(ATAPI) compatibleApplicable disc format for LiteOn SOSW-833SRead:DVD: DVD single/dual layer (P

IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

24 Chapter 1Audio InterfaceItem SpecificationAudio Controller ALC250Audio onboard or optional Built-inMono or Stereo StereoResolution 18 bit stereo di

Chapter 1 25 PCMCIA PortItem SpecificationPCMCIA controller ENE CB712Supports card type Type-IINumber of slots One type-IIAccess location Left panelSu

26 Chapter 1 BatteryItem SpecificationVendor & model name BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650FBATTERY LI-ION 6 CELLS-SONY 2000mAH US18650

Chapter 1 27Support Color 262K colors (RGB 6-bit data driver)262,144 262,144Viewing Angle (degree)Horizontal: Right/LeftVertial: Upper/Lower45/4520/35

28 Chapter 1

Chapter 2 29BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

30 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Chapter 2 31MainNOTE: The system information is subject to different models.Parameter DescriptionProduct Name This field displays the prodcut name of

32 Chapter 2The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to

Chapter 2 33NOTE: The screen above is for your reference only. Actual values may differ.Insyde Software SCU May 20

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

34 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: You c

Chapter 2 35AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The

36 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Chapter 2 37BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

38 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Chapter 2 39BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

40 Chapter 2Remove BIOS PasswordPlease find J3 jumper on the main board. Then short the jumper to remove BIOS supervisor password. J3 locates under th

Chapter 3 41This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

42 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 43Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

44 Chapter 3Screw ListItem DescriptionA SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH WAFER M2*L4 NIC CPU SCREW M2.5*6.5 (2.7KG)D CPU SCREW M2.5*6.5 (4.

Chapter 3 45Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch then remove the battery.

46 Chapter 3Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module Removing the Wireless LAN Card and the

Chapter 3 474. Remove the two screws fastening the thermal door.5. Detach the thermal door from the main unit.6. Remove the four screws holding the th

48 Chapter 33. Open the LCD module as shown and detach the middle cover carefully.4. Remove the two screws fastening the keyboard.5. Turn over the key

Chapter 3 49

50 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. To separate the upper and the lower case as

Chapter 3 5110. Detach the touchpad support from the upper case carefully.11. Detach the touchpad from the upper case.12. Disconnect the FFC from the

52 Chapter 38. Detach the VGA thermal from the VGA board.9. Disconnect the modem cable from the main board.10. Remove the two screws fastening the mod

Chapter 3 53Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

VI

54 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth

Chapter 4 55Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

56 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 57If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

58 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 59Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

60 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Chapter 4 61Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

62 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Chapter 4 63Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform and memroyAspire 5500Intel® CentrinoTM Mobile Technology, featurin

64 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Chapter 4 6546h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

66 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

Chapter 4 67D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

68 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 69Battery can’t be charged See “Check the Battery Pack” on page 59. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

70 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 72.Battery fuel g

Chapter 4 71Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

72 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 5 73Top View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorSW4 Internet

2 Chapter 1tDVD-Dual double layer (Aspire 3600)tDVD/CD-RW comboT 5-in-1 card reader (MS/MS PRO/MMC/SD/xD-Picture CardInput devicesT Acer FineTouchTM k

74 Chapter 5Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 PortJP16 LVDS Connector JP3

Chapter 6 75This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3600/5500 series products. Refer to thi

76 Chapter 6Exploded DiagramThe System011012013

Chapter 6 77Upper Case Assembly

78 Chapter 6Lower Case Assembly

Chapter 6 79LCD Module

80 Chapter 6HDD ModuleODD Module

Chapter 6 81Aspire 3600/5500 FRU ListPicture No. Part Name and Description Part NumberAdapterNS (Not Show)ADAPTER 3 PIN 65W DELTA SADP-65KB BEF 19V 3P

82 Chapter 6The System-013VGA BOARD M26P 64MB 55.A70V5.002CableUpper Case Assembly-004FFC CABLE - T/P TO T/P BOARD 50.A70V5.001NS BLUETOOTH CABLE 50

Chapter 6 83The System-254; Upper Case Assembly-001STRIP COVER - AS 60.A70V5.001The System-002LOWER CASE- UMA 60.A70V5.002NS LOWER CASE- NON UMA 60.A7

Chapter 1 3T DC-in jack for AC adaptor

84 Chapter 6NS INTEL PENTIUM M DOTHAN 1.6GHZ 2M UFCBGA SL7EG B-1 STEPPINGKC.N0001.725NS INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPINGKC.N0

Chapter 6 85ODD ModuleDVD DUAL MODULE 8X HLDS GWA-4082N (DL)6M.A70V5.007ODD Module-001DVD DUAL 8X DRIVE HLDS GWA-4082N (DL) KU.0080D.016ODD Module-002

86 Chapter 6HDD ModuleHDD 40G 4200PRM SEAGATE ST94019A KH.04001.010HDD ModuleHDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO MK4025GASKH.04004.002HDD ModuleHGST

Chapter 6 87Aspire 1670 KEYBOARD Portuguese KB.A3502.011Aspire 1670 KEYBOARD Czech KB.A3502.012Aspire 1670 KEYBOARD Hungarian KB.A3502.013Aspire 16

88 Chapter 6LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-

Chapter 6 89LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14 .1 WXGA GLARE QDI (N141V2

90 Chapter 6LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-

Chapter 6 91LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001MainboardThe System-251MAINBOARD 915PM FOR VGA GLAN W/R

92 Chapter 6Upper Case Assembly-005TOUCHPAD 56.A70V5.001SpeakerNS SPEAKER SET (R&L) 23.A70V5.002MiscellaneousNS LCD RUBBER PAD 47.A70V5.001NS LC

Chapter 6 93