Acer 5330 User Manual

TravelMate 5330Extensa 5230/5630Z SeriesService Guide

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94 Chapter 321. Remove the three screws (B) securing the main board in place. 22. Carefully remove the main board. Step Size (Quantity) Color Torque1~

Chapter 3 95 LCD Module Disassembly ProcessLCD Module Disassembly Flowchart Screw ListItem Screw Color Part No.B M2 x L4 Silver 86.9A552.4R0C M2.5 x L

96 Chapter 3Removing the LCD Bezel1. See “Removing the Battery Pack” on page 54.2. See “Removing the SD dummy card” on page 55.3. See “Removing the PC

Chapter 3 9711. Carefully pry open the LCD bezel and place the bezel on top of the LCD panel. 12. Disconnect the microphone cable and remove the bez

98 Chapter 3Removing the LCD module with the Brackets1. See “Removing the Battery Pack” on page 54.2. See “Removing the SD dummy card” on page 55.3. S

Chapter 3 9912. Remove the LCD with the brackets from the back cover. Removing the FPC Cable1. See “Removing the Battery Pack” on page 54.2. See “Remo

100 Chapter 312. Detach any adhesive tapes and any cable that is glued to the LCD panel.

Chapter 3 10113. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets1. See “Removing the Battery Pack” on page 54.2. See “Removing

102 Chapter 310. Remove the four screws (4 x B) securing the left and right LCD brackets to remove the brackets. Removing the Antennas 1. See “Removin

Chapter 3 10310. Remove the tapes together holding the antenna in place. NOTE: There is no need to remove the antenna unless you really need to repl

Chapter 1 5FeaturesBelow is a brief summary of the computer’s many feature:Platform• Intel® Celeron® processor• Mobile Intel® GL40 Express Chipset• Ac

104 Chapter 39. Remove the Web camera from the back cover.

Chapter 4 105Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

106 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write

Chapter 4 107• External keyboardIf any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemor

108 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter c

Chapter 4 109Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In

110 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely c

Chapter 4 111Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2

112 Chapter 4System timer error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardReal time clock error RTC

Chapter 4 113Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batte

6 Chapter 1•Integrated Acer Crystal Eye webcam•Optional Acer Xpress VoIP phone• WLAN: •Acer InviLink™ 802.11b/g• WPAN: Bluetooth® 2.0+EDR (Enhanced Da

114 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Chapter 4 1153Ch Advanced configuration of chipset registers3Dh Load alternate registers with CMOS values42h Initialize interrupt vectors45h POST devi

116 Chapter 482h Detect and install external RS232 ports83h Configure non-MCD IDE controllers84h Detect and install external parallel ports85h Initial

Chapter 4 117B9h Prepare BootBAh Initialize DMI parametersBBh Initialize PnP Option ROMsBCh Clear parity checkersBDh Display MultiBoot menuBEh Clear s

118 Chapter 4F5h Boot to Mini DOSF6h Clear Huge SegmentF7h Boot to Full DOSCode Beeps

Chapter 4 119Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too dark

120 Chapter 4The system doesn’t power-off. Power source (battery pack and power adapter). See “Power System Check” on page 103. Hold and press the pow

Chapter 4 121The system doesn't resume from hibernation mode.See “Save to Disk (S4)” on page 34.Hard disk connection boardHard disk driveSystem b

122 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 120.Touchpad doe

Chapter 4 123Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Chapter 1 7System Block DiagramMobile CPUCantiga/GL40HOST BUS [email protected]/800 MHzDDR2667MHz667MHzICH9MX4 DMI400MHzC-Link0ODD SATAHDD SATASATAM

124 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whe

Chapter 5 125Top and Bottom ViewJumper and Connector LocationsChapter 5

126 Chapter 5NOTE: No.8, 10,12, 21, 33 are not available on these models

Chapter 5 127Clearing Password Check and BIOS RecoveryThis section provide you the standard operating procedures of clearing password and BIOS recover

128 Chapter 5BIOS Recovery by Crisis DiskBIOS Recovery Boot Block:BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the syste

Chapter 6 129This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Extensa5230/5630Z and TravelMate 5330 Series.

130 Chapter 6TravelMate 5330 Series Exploded Diagram

Chapter 6 131TravelMate 5330 Series FRU ListCategory No. Part Name and Description Acer Part No.ACCESSORYREMOTE CONTROLLER FORMOSA21 RC804V-B ENRT.227

132 Chapter 6CablesLAUNCH BOARD CABLE 50.AR501.002MEDIA BOARD CABLE 50.AR501.005TOUCHPAD BOARD CABLE 50.AR501.006USB BOARD CABLE 50.AR501.003BLUETOOTH

Chapter 6 133LOWER CASE W/MODEM CABLE&FAN BRACKET&SPEAKER FOR TV60.AQE01.001SPEAKER SUB WOFFER 23.AR501.001SPEAKER SET 23.AR501.002EXPRESS DUM

8 Chapter 1Your Acer Notebook tourAfter knowing your computer features, let us show you around your new computer.Front ViewIcon Item Description1 Acer

134 Chapter 6CPU INTEL CELERONM T1600 1.66G 1M 667 DUAL CORE, MVKC.16001.CMTCPU INTEL CELERON 575 PGA 2.0G 1M 667 MVKC.N0001.575DVD ModuleODD TOSHIBA

Chapter 6 135HDD 120GB 5400RPM SATA II HGST HTS542512K9SA00 BRONCO-B LFKH.12007.014HDD 120GB 5400RPM SATA SEAGATE ST9120817AS LFKH.12001.032HDD 120GB

136 Chapter 6KEYBOARD 14_15KB-FV3 BLACK E89KS NORWEGIAN (ASPIRE BLACK)KB.INT00.455KEYBOARD 14_15KB-FV3 BLACK E88KS KOREAN (ASPIRE BLACK)KB.INT00.457KE

Chapter 6 137MAINBOARDMAINBOARD HOMA_2 INTEL GL40 ICH9 LF W/RTC BATTERY&MODEM&MODEM CABLE W/O FINGER PRINTMB.TRM01.001MEMORYSODIMM 1GB DDRII66

Appendix A 138Extensa 5230/5630Z and TravelMate 5330 SeriesModel Definition and ConfigurationAppendix APlease double click the icon bleow for model d

Appendix B 139This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

140 Appendix BMicrosoft® Windows® Vista Environment TestItem SpecificationCRT Port TestCRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19”

Appendix B 141PCMCIA TestLAN/Modem Card TDK CardBus Ethernet 10/100 32-Bit CBE-10/100BTXStorage Card Hitachi Microdrive 4G1394 Card Buffalo 1394 Inter

142 Appendix B

Appendix C 143This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Chapter 1 97 Easy-launch buttonsButtons for launching frequently used programs. 8 Palmrest Comfortable support area for your hands when you use the co

144 Appendix C

145AAFLASH Utility 48Antennas 100Audio 33BBattery Pack 56BIOS 29vendor 29Version 29BIOS Utility 37–48Navigating 38Onboard Device Configuration 43Secur

146media accesson indicator 11Memory Check 105Model Definition 136Modem Board 87NNotebook Managerhotkey 16num lockon indicator 11OOnline Support Infor

10 Chapter 1Closed Front ViewIcon Item Description1 Latch Locks and releases the lid.2 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard

Chapter 1 11Left ViewRight View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 External dis

12 Chapter 1Rear View# Icon Item Description1 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera).2 Modem (RJ-11) portConnects to a

Chapter 1 13Bottom ViewIcon Item Description1 Memory compartmentHouses the computer's main memory.2 Battery lock Locks the battery in position.3

IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 5330/Extensa 5230/5630Z Series service guide.Date Chapter Updates

14 Chapter 1IndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is

Chapter 1 15Touchpad Basics (with fingerprint reader)The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.

16 Chapter 1• Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons ar

Chapter 1 17Using the KeyboardThe keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special ke

18 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows keyPressed alone, this key has the sa

Chapter 1 19Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output a

20 Chapter 1Special Key (only for certain models)You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your

Chapter 1 21Acer Empowering TechnologyThe Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new

22 Chapter 1Empowering Technology passwordYou must set the Empowering Technology password to use the password protection feature of Acer eRecovery Man

Chapter 1 23Acer ePower ManagementAcer ePower Management features a straightforward user interface for configuring your power management options. To a

IIICopyrightCopyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

24 Chapter 13. Click the Battery tab to view remaining battery life, battery status, and remaining battery life in standby and hibernate modes.Acer eD

Chapter 1 25passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related passwords!Acer eRecovery Management Acer

26 Chapter 1NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's Backup factory default to

Chapter 1 27Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot opti

28 Chapter 1Windows Mobility CenterThe Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quick

Chapter 1 29Using the System UtilitiesAcer Bio-Protection (only for certain models)Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerp

30 Chapter 1Acer GridVista (dual-display compatible)NOTE: This feature is only available on certain models.To enable the dual monitor feature of the n

Chapter 1 31NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.

32 Chapter 1Hardware Specifications and ConfigurationsProcessorNote: The front side bus speed for T3400 is not confirm. Please check hardware properit

Chapter 1 33 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On a

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

34 Chapter 1 Features Integrated 10/100 BASE-T transceiverWake on LAN support compliant with ACPI 2.0PCI v2.2Bluetooth InterfaceItem SpecificationChip

Chapter 1 35Max. media transfer rate (disk-buffer, Mbytes/s)540 540 540 850DC Power RequirementsVoltage tolerance5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/

36 Chapter 1Loading mechanism Load: ManualRelease: (a) Electrical Release (Release Button) (b) Release by ATAPI command (

Chapter 1 37 Bluetooth Intel ICH9MWireless 802.11 b+g Intel ICH9MPCMCIA/ 5 in 1 Card Reader OZ711MZAudio Codec Audio Azalia(ALC268)LAN BCM5764MKeyboar

38 Chapter 1Temperature Range( C)OperatingStorage (shipping)0 to +50-40 to +60AC AdaptorItem SpecificationInput 100-240V~ 1.5A, 50-60Hz/Output 19V 4.

Chapter 2 39BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

40 Chapter 2Navigating the BIOS UtilityThere are six menu options: Information, Main, Security, Boot, and Exit.Follow these instructions:q To choose a

Chapter 2 41InformationThe Information screen displays a summary of your computer hardware information.NOTE: The system information is subject to diff

42 Chapter 2MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree

Chapter 2 43The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

44 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.NOTE: Please refer to

Chapter 2 45The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

46 Chapter 2Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Chapter 2 47If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password

48 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette dri

Chapter 2 49ExitThe Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility.The table b

50 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:q New versions of system programsq New features or

Chapter 2 51Remove HDD/BIOS UtilityThis section provide you with removing HDD/BIOS method:Remove HDD Password:q If you key in wrong HDD password for t

52 Chapter 2Remove BIOS Password:q If you key in wrong Supervisor Password for three time, “System Disabled” would display on the screen. See the imag

Chapter 2 53q If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE1.Key in “bios_pw 14452 0”2. Choose one upper-case stringq Reb

VI

54 Chapter 2

Chapter 3 55This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.Disassembly

56 Chapter 3General InformationPre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Tu

Chapter 3 57External Module Disassembly ProcessExternal Modules Disassembly FlowchartThe flowchart below gives you a graphic representation on the ent

58 Chapter 3Removing the Battery Pack1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the batt

Chapter 3 59Removing the SD dummy card1. Push the SD dummy card all the way in to eject it.2. Pull it out from the slot.

60 Chapter 3Removing the PC and ExpressCard dummy cards1. Press the eject button to pop out the button.2. Press it again to pop out the PC dummy card.

Chapter 3 614. Push the ExpressCard dummy card all the way in to eject it. 5. Pull it out from the slot.Removing the Lower Cover1. See “Removing the B

62 Chapter 33. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. S

Chapter 3 634. Remove the DIMM module. Removing the WLAN Board Modules1. See “Removing the Battery Pack” on page 54.2. See “Removing the Lower Cover”

1Chapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

64 Chapter 34. Remove the Gray antenna that is taped to the WLAN board and move the antenna cables away from the WLAN board.5. Remove the two screws (

Chapter 3 65Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 54.2. See “Removing the Lower Cover” on page 57.3. Remove t

66 Chapter 35. Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Optical Dri

Chapter 3 673. Remove the one screw (C) from the bottom panel. 4. Use a screw driver to carefully push the odd drive tray out as shown.5. Slowly pul

68 Chapter 36. Remove the one screw (A) securing the locker bracket and remove the locker bracket from the optical disk drive module. Step Size (Qua

Chapter 3 69Main Unit Disassembly ProcessMain Unit Disassembly Flowchart Screw ListItem Screw Color Part No.A M2 x L3 Silver 86.9A552.3R0B M2 x L4 Sil

70 Chapter 3Removing the Middle Cover1. See “Removing the Battery Pack” on page 54.2. Use a plastic screw driver to pry loose the side of the middle c

Chapter 3 71Removing the Power Board1. See “Removing the Battery Pack” on page 54.2. See “Removing the Middle Cover” on page 66.

72 Chapter 33. Remove the one screw (A) securing the power board to the middle cover. 4. Release the power board from the latches and remove it from t

Chapter 3 73Removing the Keyboard1. See “Removing the Battery Pack” on page 54.2. See “Removing the Middle Cover” on page 66.3. Remove the two screws

2Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65Main Unit Disassembly Flowchart .

74 Chapter 35. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module1. See “Removing the Batter

Chapter 3 754. Remove the two screws (B) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU and

76 Chapter 34. Remove the four screws securing the VGA board heatsink module (Discrete Model only) and the five screw securing the CPU heatsink module

Chapter 3 775. Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU. 6. Lift up carefully to remove the CPU. NOTE:

78 Chapter 33. See “Removing the Heatsink Fan Module” on page 70.4. See “Removing the CPU and VGA Heatsink Module” on page 71.5. Remove the two screws

Chapter 3 798. Turn over the system and remove the two screws (B) from the bottom of the left and right hinges. 9. Carefully pull out the wireless ant

80 Chapter 311. Remove the two screws (D) from the left and right hinge of the LCD module. 12. Carefully remove the LCD module from the base unit. NOT

Chapter 3 8113. See “Removing the CPU” on page 72.14. See “Removing the VGA Board (Discrete Model only)” on page 73.15. See “Removing the LCD Module”

82 Chapter 318. Disconnect the launch board cable from the SWITCHCN1 connector on the main board.

Chapter 3 8319. Disconnect the speaker cable from the INTSPK1 connector on the main board. 20. Remove the fourteen screws (14 x C) from the bottom pan

3Appendix B Test Compatible Components 135Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .136Appe

84 Chapter 3Removing the Speaker Module1. See “Removing the Battery Pack” on page 54.2. See “Removing the SD dummy card” on page 55.3. See “Removing t

Chapter 3 8518. Remove the left and right speaker modules from the upper case. Removing the Launch Board1. See “Removing the Battery Pack” on page 54.

86 Chapter 317. Remove the one screw (1 x A) securing the launch board module. 18. Remove the launch board module from the upper case. Removing the Fi

Chapter 3 8714. See “Removing the VGA Board (Discrete Model only)” on page 73.15. See “Removing the LCD Module” on page 74.16. See “Separating the Upp

88 Chapter 319. Remove the three screws (2 x F, 1 x A) securing the bracket to the upper case. 20. Remove the touchpad bracket. Step Size (Quantity) C

Chapter 3 8921. Remove the fingerprint board module. 22. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to th

90 Chapter 33. See “Removing the PC and ExpressCard dummy cards” on page 56.4. See “Removing the Lower Cover” on page 57.5. See “Removing the DIMM” on

Chapter 3 9119. Disconnect the cable from the modem board.Removing the USB Board Module1. See “Removing the Battery Pack” on page 54.2. See “Removing

92 Chapter 317. Remove the one screw (B) securing the USB board to the lower case. 18. Lift the USB board and disconnect the cable from USBCN1 on the

Chapter 3 9314. See “Removing the VGA Board (Discrete Model only)” on page 73.15. See “Removing the LCD Module” on page 74.16. See “Separating the Upp