Acer 5210 User Manual Page 1

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Acer
Aspire 5110/5100/3100
TravelMate 5510/5210
Extensa 5410/ 5010
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are
available on the ACER/CSD web.
For more information, please refer to
http://csd.acer.com.tw
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Summary of Contents

Page 1 - Service Guide

AcerAspire 5110/5100/3100TravelMate 5510/5210Extensa 5410/ 5010Service Guide

Page 2 - Revision History

Chapter 1 1FeaturesNOTE: This product line has both UMA and Discrete SKU. The Discrete SKU has thermal module and the UMA SKU has no thermal module.P

Page 3 - Copyright

91 Chapter 5Bottom SideItem DescriptionJP2 USB CONNECTORJP3 USB CONNECTORJP7 LED BOARD CONNECTOR

Page 4 - Disclaimer

Chapter 5 92Clear CMOSYou can short JOPEN1 jump on the main board to erase CMOS data. Please refer to the images below for the location of JOPEN1 jump

Page 5 - Conventions

Chapter 6 93This chapter offers the FRU (Field Replacement Unit) list in global configuration of Aspire 5110/5100/3100 series. Refer to this chapter w

Page 6

94 Chapter 5PartsCategory Partname Acer Part NumberADAPTERN/A ADAPTER 65W 3PIN LITEON PA-1650-02LR AP.06503.012ADAPTER 65W 3PIN DELTA SADP-65KB DBFF A

Page 7 - Table of Contents

Chapter 5 95SWITCH BOARD-W/TV AS 55.ADWV5.003N/A SWITCH BOARD-W/O TV TM/AS 55.ABHV5.001INVERTER BOARD - 15 IN. 19.ABHV5.001N/A INVERTER BOARD - 15.4

Page 8 - Chapter 4 Troubleshooting 71

96 Chapter 5UPPER CASE AS W/O TV & MEDIA B 60.ABHV5.001N/A UPPER CASE AS W/O TV W/MEDIA B 60.ADWV5.001N/A UPPER CASE AS W/TV & MEDIA B TBDLOW

Page 9

Chapter 5 97N/A LCD COVER 15.4 IN. WITH LOGO W/ANTENNA 60.ABHV5.005N/A LCD BEZEL - 15.4 TEXTURE 60.ABHV5.006N/A LCD BRACKET SET ( R&L ) - 15.4 6K.

Page 10 - System Specification

98 Chapter 5N/A HDD PATA 60G 5400RPM HGST MORAGA+ HTS541060G9AT02 (RohS)KH.06007.011N/A HDD PATA 80 5400RPM SEAGATE Merrcury 2 ST98823A (RohS)KH.08001

Page 11 - Storage Subsystem

Chapter 5 99N/A KEYBOARD SWEDEN W/MEDIA B AS TBDN/A KEYBOARD FRENCH W/MEDIA B AS TBDN/A KEYBOARD PORTUGUESE W/MEDIA B AS TBDN/A KEYBOARD HOLLAND W/MED

Page 12 - Dimensions and Weight

100 Chapter 5N/A KEYBOARD CANADA FRANCH W/O MEDIA B AS KB.ASP07.020N/A KEYBOARD NORWAY W/O MEDIA B AS KB.ASP07.016N/A KEYBOARD HUNGARY W/O MEDIA B AS

Page 13 - Environment

2 Chapter 1• Digital TV-tuner supporting DVB-T (Digital Video Broadcasting Terrestrial) standard (6MHz to 8MHz) TV-tuner I/O:• RF jack for digital/ana

Page 14 - Block Diagram

Chapter 5 101N/A RUBBER FOOT - LARGE 47.ABHV5.004N/A RUBBER FOOT - SMALL 47.ABHV5.005N/A NAME PLATE - AS3100 40.ABJV5.001N/A NAME PLATE - AS5100 40.A

Page 15 - Outlook Tour

102 Chapter 5CPU THERMAL MODULE-DIS 60.ABHV5.009VGA HEATSINK-DISCRETE 34.ADWV5.001POINTING DEVICETOUCHPAD W/SPONGE 56.ADWV5.001SPEAKERSPEAKER SET (R&

Page 16 - Closed Front View

Chapter 5 103Exploded DiagramNo. Description Acer Part Number001 MIDDLE COVER AS 42.ABHV5.001002 LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&139

Page 18 - Rear View

Chapter 1 3• Four easy-launch buttons: Empowering Key, email, Internet and user-programmable button• Six/Seven media keys: TV, volume up, volume down,

Page 19 - Base View

4 Chapter 1Aspire 5100/3100 Series• 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches)• 2.82 kg (6.22 lbs.) for 15.4” LCD model• 2.

Page 20 - Using the Keyboard

Chapter 1 5Block DiagramFIR module2 x PCIEPower On/Off CKT / LID switch / Power OK CKTLPC BUS465 BGAH_A#(3..31)ENE ControllerH_D#(0..63)CB714USB conn

Page 21 - Windows keys

6 Chapter 1Outlook TourFront View# Item Description1 Display screen Also called Liquid-Crystal Display (LCD), displays computer output.2 Keyboard Serv

Page 22 - Special keys

Chapter 1 7Closed Front View# Icon Item Description1 N/A Speakers Left and right speakers deliver stereo audio output.2 Bluetooth communication button

Page 23 - # Item Description

8 Chapter 1Left ViewRight View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computers security lock.2 N/A Ventilat

Page 24 - Easy-launch Buttons

Chapter 1 9Rear View# Icon Item DescriptionAspire 5110 / 5100 / 3100 Series1 Modem (RJ-11) port Connects to a phone line.2 Two USB 2.0 ports Connect t

Page 25 - Touchpad

10 Chapter 1Base View# Item Description1 Hard disk bay Houses the computer’s hard disk (secured with screws).2 Memory compartment Houses the computer’

Page 26 - Chapter 1 17

IIRevision HistoryPlease refer to the table below for the updates of Aspire 5110/5100/3100 and TravelMate 5510/5210 and Extensa 5410/5010 service guid

Page 27 - Acer Empowering Technology

Chapter 1 11Using the KeyboardThe full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.L

Page 28 - Chapter 1 19

12 Chapter 1Windows keysThe keyboard has two keys that perform Windows-specific functions.HotkeysThe computer employs hotkeys or key combinations to a

Page 29 - Acer eLock Management

Chapter 1 13Special keysYou can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard.The Euro Sy

Page 30 - Acer ePerformance Management

14 Chapter 1IndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is

Page 31 - Acer eRecovery Management

Chapter 1 15Easy-launch ButtonsThere are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button,

Page 32 - Acer eSettings Management

16 Chapter 1TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi

Page 33 - Acer ePower Management

Chapter 1 17the touchpad’s responsiveness.NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mo

Page 34 - • Reload factory defaults

18 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions an

Page 35 - Acer ePresentation Management

Chapter 1 19Note:Be sure to safeguard all related passwords!

Page 36 - Using the System Utilities

20 Chapter 1Acer eLock ManagementAcer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives

Page 37 - Launch Manager

IIICopyrightCopyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored

Page 38 - Norton AntiVirus

Chapter 1 21Acer ePerformance ManagementAcer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. I

Page 39 - Hard Disk Drive

22 Chapter 1Acer eRecovery ManagementAcer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. Th

Page 40

Chapter 1 23Acer eSettings ManagementAcer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows se

Page 41 - System Memory

24 Chapter 1Acer ePower ManagementAcer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from t

Page 42

Chapter 1 25• Reload factory defaults.• Select what actions to be taken when the cover is closed or the power button is pressed.• Set passwords for ac

Page 43 - Keyboard

26 Chapter 1Acer ePresentation ManagementAcer ePresentation Management lets you project your computer’s display to an external device or projector usi

Page 44 - LCD 15.4” WXGA

Chapter 1 27Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE: Th

Page 45 - LCD 15” XGA

28 Chapter 1NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa

Page 46 - 24X Combo Drive Interface

Chapter 1 29Norton AntiVirusNorton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you

Page 47 - 8X Super Multi Interface

30 Chapter 1Hardware Specification and ConfigurationProcessorItem SpecificationTypeAMD TurionTM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60/TL-62 processo

Page 48

IVDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express

Page 49 - Fan True Value Table

Chapter 1 312 2 2 ST96812A: 2ST960812A: 11Spindle Speed (RPM):4200 (ST9120824A, ST9100825A, ST980829A, ST960812A, ST9402112A)5400 (ST9120821A, ST91008

Page 50 - System Utilities

32 Chapter 1Feature • Acer UI support• Multi-boot support• 1MB flash RIOM for system BIOS• Suspend to RAM (S3) / Disk (S4)• Various hot keys for

Page 51 - Information

Chapter 1 33ENE CB714 Card Bus Host AdapterItem DescriptionFeature • 3.3V operation with I/O 5V tolerance• LFBGA 169-ball package• Pinout compatibl

Page 52

34 Chapter 1AudioItem DescriptionAudio controller Realtek ALC833 Azadia CodecFeature • HD Audio• SNR > 85• Codec specification requires:1. HD A

Page 53 - (Boot option)

Chapter 1 35 Features • Touch pad with 4-way integrated scroll button• Windows keys and application keys support• Standard pitch, 2.5 mm travel len

Page 54 - Advanced

36 Chapter 1Pixel pitch (mm) 0.1971 (H) x 0.1971 (V)0.2588 (H) x 0.2588 (V)0.25875 (H) x 0.25875 (V)0.2588 (H) x 0.2588 (V)Typical white luminance (cd

Page 55 - Security

Chapter 1 37AC Adaptor24X Combo Drive InterfaceNormal input voltage of power supply+3.3V (typical) +3.9V (typical) +3.3V (typical) +3.3V (typical)Powe

Page 56

38 Chapter 18X Super Multi InterfaceAccess Time (Typical) DVD: Random Access: 125 msDVD: Full Stroke: 165msCD: Random Access:105msCD: Full Stroke:160m

Page 57 - 48 Chapter 2

Chapter 1 39Access time / Seek time• DVD: random access 130ms• DVD: full stroke 250ms• CD: random access 110ms• CD: full stroke 220ms• Access tim

Page 58

40 Chapter 1Item SpecificationVendor and model name HLDS GMA-4082NPerformance SpecificationTransfer rate read (KB/sec.) Sustained:• DVD: 11.08Mbytes/

Page 59 - DOS Flash SOP

VConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and pieces

Page 60 - Chapter 2 51

Chapter 2 41BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer.

Page 61 - 52 Chapter 2

42 Chapter 2Information• CPU type: This item will show the CPU information of the system.• CPU speed: This item will show the COU clock speed.• HDD mo

Page 62 - Chapter 3

Chapter 2 43Main• System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately.• S

Page 63 - General Information

44 Chapter 2• F12 Boot Menu:• Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during POST.• Disabled: W

Page 64 - Screws List

Chapter 2 45Advanced• Enable ACPI (debug only): Enable/Disable ACPI (Advanced Configuration and Power Interface) debug only, remove this option for pr

Page 65

46 Chapter 2SecurityThe system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, an

Page 66 - Disassembly Procedure

Chapter 2 47• The users can not change or remove password during resuming from S4.• The max. number of times to retry the password is limited to three

Page 67

48 Chapter 2BootThis menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable device

Page 68

Chapter 2 49Exit• Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. • Exit Discarding Changes: The users can exi

Page 69 - Removing the ODD Module

50 Chapter 2DOS Flash SOP1. Press <F2> to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example.2. Exec

Page 70

VIPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you w

Page 71 - Removing the Keyboard

Chapter 2 513. In flash BIOS, the caution message Please do not remove AC power source will show. If AC power source is plugged, the caution message A

Page 72 - Disassembling the Main Unit

52 Chapter 24. Flash status will show as following picture. When you finish BIOS update, the system will shut down or re-boot automatically.

Page 73 - 64 Chapter 3

Chapter 3 53This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Asp

Page 74

54 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, you have to make sure that:1. The system and all peri

Page 75 - Remove the Bluetooth module

Chapter 3 55Disassembly Procedure FlowchartThe flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you

Page 76

56 Chapter 3j SCREW D-SUB 4#X40*1/5-NI (NL) 86.ADWV5.010Screws ListNo. Description Part No.

Page 77 - Disassembling the LCD Module

Chapter 3 57Disassembly ProcedureRemoving the Battery Pack1. Slide the battery lock to the end as the arrow indicates.2. The battery pack will pop up

Page 78

58 Chapter 3Removing the RAM Module/Mini PCI Card/Thermal Module/CPU1. Release the four screws holding the thermal module cover.2. Remove the thermal

Page 79 - 70 Chapter 3

Chapter 3 598. Release the two screws securing the system fan.9. Disconnect the system fan cable carefully the remove the system fan.10. Release the f

Page 80 - Troubleshooting

60 Chapter 3Removing the ODD ModuleIf you just want to replace the ODD module, you do not have to remove the anterior components. Please skip the ante

Page 81 - System Check Procedures

VIITable of ContentsChapter 1 System Specification 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Plat

Page 82 - Check the Power Adaptor

Chapter 3 61Removing the LCD Module from the Main UnitIf you just want to replace or check the LCD module, you can skip all the main unit disassembly

Page 83 - Touchpad Check

62 Chapter 36. Release the two screws holding the LCD module on the bottom side of the main unit.7. Release the four screws securing the LCD hinges on

Page 84 - Replace the system board

Chapter 3 63Disassembling the Main UnitSeparating the Upper Case and the Lower Case1. Carefully release the media board FFC lock because it is fragile

Page 85 - Index of Error Messages

64 Chapter 3Removing the Power Board and the Modem Board1. Detach the power board slightly.1. Release the two screws securing the modem board.2. Detac

Page 86 - Error Message List

Chapter 3 65Removing the Main Board1. Disconnect the speakers cable and the microphone cable.2. Release the screw securing the main board.3. Slightly

Page 87

66 Chapter 3Removing the Bluetooth Module1. Place the main board as shown.2. Tear off the tinsel.3. Disconnect the Bluetooth module cable and remove t

Page 88 - POST Code

Chapter 3 67Removing the Speakers1. Release the two screws securing the speakers.2. Then detach the speakers.Removing the Touch Pad Board1. Slightly u

Page 89 - Power-Related Symptoms

68 Chapter 3Removing the VGA Heatsink1. Release the two screws securing the VGA heatsink.2. Then detach the VGA heatsink.Disassembling the LCD Module1

Page 90 - Speaker-Related Symptoms

Chapter 3 694. Carefully disconnect the LVDS cable.5. Carefully disconnect the LCD cable then remove the inverter board.6. Release the two screws secu

Page 91 - Peripheral-Related Symptoms

70 Chapter 39. Tear off the tape holding the LCD cable.10. Carefully pull and disconnect the LCD cable.

Page 92 - Modem-Related Symptoms

VIIINorton AntiVirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29How do I check for viruses? . . . . . . . . . . . . . .

Page 93 - Intermittent Problems

Chapter 4 71Please use the following procedures as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. N

Page 94 - Undetermined Problems

72 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following procedures to isolate the possible effects from a controller, driver,

Page 95 - Jumper and Connector Location

Chapter 4 73• Numeric keypad• External keyboardIf any of these devices do not function, reconnect the cable and repeat the anterior procedures.Memory

Page 96

74 Chapter 4Check the Battery PackFollow the procedures below to check the battery pack.From software, this helps to identify the problem is on rechar

Page 97

Chapter 4 753. Replace the system board.After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer moveme

Page 98 - 89 Chapter 5

76 Chapter 4Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes.NOTE: Perform the FR

Page 99 - Switch Board

Chapter 4 77Monitor type does not match CMOS - Run SetupRun Load Default Settings in BIOS Setup Utility.Shadow RAM Failed at offset: nnnnBIOS ROMSyste

Page 100 - Bottom Side

78 Chapter 4Failing Bits: nnnn DIMMBIOS ROMSystem boardFixed Disk n NoneInvalid System Configuration DataBIOS ROMSystem boardI/O device IRQ conflict R

Page 101 - Clear CMOS

Chapter 4 79POST CodeCode Beeps For Boot Block in Flash ROME0h Initialize the chipset.E1h Initialize the bridge.E2h Initialize the CPU.E3h Initialize

Page 102 - Chapter 6

80 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom/Error Action in SequenceLCD backlight doesn't work.LCD is too dark.L

Page 103

IXIntermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Undetermined Problems . . . . . . . . . . . . . . . . . . . .

Page 104

Chapter 4 81The system doesn’t power-off.Power source (battery pack and power adapter). See Power System Check. Hold and press the power switch for mo

Page 105

82 Chapter 4The system does not enter standby mode after closing the LCD.LCD cover switchSystem boardThe system does not resume from hibernation mode.

Page 106

Chapter 4 83NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems.Touchpad does not work. Reconnect to

Page 107

84 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Page 108

Chapter 4 85Undetermined ProblemsThe diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a shor

Page 109

Chapter 5 86Main BoardTop SideJumper and Connector LocationChapter 5

Page 110

87 Chapter 5# Item Description # Item Description1 JP1 LCD PANEL CONNECTOR 2 JP2 LED BOARD CONNECTOR3 JP3 MDC CONNECTOR 4 JP5 MEDIA BOARD CONNECTOR5 J

Page 111

Chapter 5 88Bottom Side# Item Description # Item Description1 JP14 USB CONNECTOR 2 JP15 CRT CONNECTOR3 JP16 TV-OUT CONNECTOR 4 JP17 MINI CARD CONNECTO

Page 112 - Exploded Diagram

89 Chapter 519 JP34 MIC JACK 20 PJP1 DC JACK21 PJP2 BATTERY PACK CONNECTOR 22 U39 NORTH BRIDGE# Item Description # Item Description

Page 113

Chapter 5 90Switch BoardTop SideItem DescriptionSW1 POWER BUTTONSW2 E-MAIL BUTTONSW3 INTERNAL BUTTONSW4 USER BUTTONSW5 EMPOWER BUTTOND1 POWER LEDD2 ME

Related models: 5100 | 5010 |

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