AcerAspire 5110/5100/3100TravelMate 5510/5210Extensa 5410/ 5010Service Guide
Chapter 1 1FeaturesNOTE: This product line has both UMA and Discrete SKU. The Discrete SKU has thermal module and the UMA SKU has no thermal module.P
91 Chapter 5Bottom SideItem DescriptionJP2 USB CONNECTORJP3 USB CONNECTORJP7 LED BOARD CONNECTOR
Chapter 5 92Clear CMOSYou can short JOPEN1 jump on the main board to erase CMOS data. Please refer to the images below for the location of JOPEN1 jump
Chapter 6 93This chapter offers the FRU (Field Replacement Unit) list in global configuration of Aspire 5110/5100/3100 series. Refer to this chapter w
94 Chapter 5PartsCategory Partname Acer Part NumberADAPTERN/A ADAPTER 65W 3PIN LITEON PA-1650-02LR AP.06503.012ADAPTER 65W 3PIN DELTA SADP-65KB DBFF A
Chapter 5 95SWITCH BOARD-W/TV AS 55.ADWV5.003N/A SWITCH BOARD-W/O TV TM/AS 55.ABHV5.001INVERTER BOARD - 15 IN. 19.ABHV5.001N/A INVERTER BOARD - 15.4
96 Chapter 5UPPER CASE AS W/O TV & MEDIA B 60.ABHV5.001N/A UPPER CASE AS W/O TV W/MEDIA B 60.ADWV5.001N/A UPPER CASE AS W/TV & MEDIA B TBDLOW
Chapter 5 97N/A LCD COVER 15.4 IN. WITH LOGO W/ANTENNA 60.ABHV5.005N/A LCD BEZEL - 15.4 TEXTURE 60.ABHV5.006N/A LCD BRACKET SET ( R&L ) - 15.4 6K.
98 Chapter 5N/A HDD PATA 60G 5400RPM HGST MORAGA+ HTS541060G9AT02 (RohS)KH.06007.011N/A HDD PATA 80 5400RPM SEAGATE Merrcury 2 ST98823A (RohS)KH.08001
Chapter 5 99N/A KEYBOARD SWEDEN W/MEDIA B AS TBDN/A KEYBOARD FRENCH W/MEDIA B AS TBDN/A KEYBOARD PORTUGUESE W/MEDIA B AS TBDN/A KEYBOARD HOLLAND W/MED
100 Chapter 5N/A KEYBOARD CANADA FRANCH W/O MEDIA B AS KB.ASP07.020N/A KEYBOARD NORWAY W/O MEDIA B AS KB.ASP07.016N/A KEYBOARD HUNGARY W/O MEDIA B AS
2 Chapter 1• Digital TV-tuner supporting DVB-T (Digital Video Broadcasting Terrestrial) standard (6MHz to 8MHz) TV-tuner I/O:• RF jack for digital/ana
Chapter 5 101N/A RUBBER FOOT - LARGE 47.ABHV5.004N/A RUBBER FOOT - SMALL 47.ABHV5.005N/A NAME PLATE - AS3100 40.ABJV5.001N/A NAME PLATE - AS5100 40.A
102 Chapter 5CPU THERMAL MODULE-DIS 60.ABHV5.009VGA HEATSINK-DISCRETE 34.ADWV5.001POINTING DEVICETOUCHPAD W/SPONGE 56.ADWV5.001SPEAKERSPEAKER SET (R&
Chapter 5 103Exploded DiagramNo. Description Acer Part Number001 MIDDLE COVER AS 42.ABHV5.001002 LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&139
Chapter 1 3• Four easy-launch buttons: Empowering Key, email, Internet and user-programmable button• Six/Seven media keys: TV, volume up, volume down,
4 Chapter 1Aspire 5100/3100 Series• 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches)• 2.82 kg (6.22 lbs.) for 15.4” LCD model• 2.
Chapter 1 5Block DiagramFIR module2 x PCIEPower On/Off CKT / LID switch / Power OK CKTLPC BUS465 BGAH_A#(3..31)ENE ControllerH_D#(0..63)CB714USB conn
6 Chapter 1Outlook TourFront View# Item Description1 Display screen Also called Liquid-Crystal Display (LCD), displays computer output.2 Keyboard Serv
Chapter 1 7Closed Front View# Icon Item Description1 N/A Speakers Left and right speakers deliver stereo audio output.2 Bluetooth communication button
8 Chapter 1Left ViewRight View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computers security lock.2 N/A Ventilat
Chapter 1 9Rear View# Icon Item DescriptionAspire 5110 / 5100 / 3100 Series1 Modem (RJ-11) port Connects to a phone line.2 Two USB 2.0 ports Connect t
10 Chapter 1Base View# Item Description1 Hard disk bay Houses the computer’s hard disk (secured with screws).2 Memory compartment Houses the computer’
IIRevision HistoryPlease refer to the table below for the updates of Aspire 5110/5100/3100 and TravelMate 5510/5210 and Extensa 5410/5010 service guid
Chapter 1 11Using the KeyboardThe full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.L
12 Chapter 1Windows keysThe keyboard has two keys that perform Windows-specific functions.HotkeysThe computer employs hotkeys or key combinations to a
Chapter 1 13Special keysYou can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard.The Euro Sy
14 Chapter 1IndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is
Chapter 1 15Easy-launch ButtonsThere are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button,
16 Chapter 1TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi
Chapter 1 17the touchpad’s responsiveness.NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mo
18 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions an
Chapter 1 19Note:Be sure to safeguard all related passwords!
20 Chapter 1Acer eLock ManagementAcer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives
IIICopyrightCopyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored
Chapter 1 21Acer ePerformance ManagementAcer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. I
22 Chapter 1Acer eRecovery ManagementAcer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. Th
Chapter 1 23Acer eSettings ManagementAcer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows se
24 Chapter 1Acer ePower ManagementAcer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from t
Chapter 1 25• Reload factory defaults.• Select what actions to be taken when the cover is closed or the power button is pressed.• Set passwords for ac
26 Chapter 1Acer ePresentation ManagementAcer ePresentation Management lets you project your computer’s display to an external device or projector usi
Chapter 1 27Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE: Th
28 Chapter 1NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa
Chapter 1 29Norton AntiVirusNorton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you
30 Chapter 1Hardware Specification and ConfigurationProcessorItem SpecificationTypeAMD TurionTM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60/TL-62 processo
IVDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express
Chapter 1 312 2 2 ST96812A: 2ST960812A: 11Spindle Speed (RPM):4200 (ST9120824A, ST9100825A, ST980829A, ST960812A, ST9402112A)5400 (ST9120821A, ST91008
32 Chapter 1Feature • Acer UI support• Multi-boot support• 1MB flash RIOM for system BIOS• Suspend to RAM (S3) / Disk (S4)• Various hot keys for
Chapter 1 33ENE CB714 Card Bus Host AdapterItem DescriptionFeature • 3.3V operation with I/O 5V tolerance• LFBGA 169-ball package• Pinout compatibl
34 Chapter 1AudioItem DescriptionAudio controller Realtek ALC833 Azadia CodecFeature • HD Audio• SNR > 85• Codec specification requires:1. HD A
Chapter 1 35 Features • Touch pad with 4-way integrated scroll button• Windows keys and application keys support• Standard pitch, 2.5 mm travel len
36 Chapter 1Pixel pitch (mm) 0.1971 (H) x 0.1971 (V)0.2588 (H) x 0.2588 (V)0.25875 (H) x 0.25875 (V)0.2588 (H) x 0.2588 (V)Typical white luminance (cd
Chapter 1 37AC Adaptor24X Combo Drive InterfaceNormal input voltage of power supply+3.3V (typical) +3.9V (typical) +3.3V (typical) +3.3V (typical)Powe
38 Chapter 18X Super Multi InterfaceAccess Time (Typical) DVD: Random Access: 125 msDVD: Full Stroke: 165msCD: Random Access:105msCD: Full Stroke:160m
Chapter 1 39Access time / Seek time• DVD: random access 130ms• DVD: full stroke 250ms• CD: random access 110ms• CD: full stroke 220ms• Access tim
40 Chapter 1Item SpecificationVendor and model name HLDS GMA-4082NPerformance SpecificationTransfer rate read (KB/sec.) Sustained:• DVD: 11.08Mbytes/
VConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and pieces
Chapter 2 41BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer.
42 Chapter 2Information• CPU type: This item will show the CPU information of the system.• CPU speed: This item will show the COU clock speed.• HDD mo
Chapter 2 43Main• System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately.• S
44 Chapter 2• F12 Boot Menu:• Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during POST.• Disabled: W
Chapter 2 45Advanced• Enable ACPI (debug only): Enable/Disable ACPI (Advanced Configuration and Power Interface) debug only, remove this option for pr
46 Chapter 2SecurityThe system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, an
Chapter 2 47• The users can not change or remove password during resuming from S4.• The max. number of times to retry the password is limited to three
48 Chapter 2BootThis menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable device
Chapter 2 49Exit• Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. • Exit Discarding Changes: The users can exi
50 Chapter 2DOS Flash SOP1. Press <F2> to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example.2. Exec
VIPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you w
Chapter 2 513. In flash BIOS, the caution message Please do not remove AC power source will show. If AC power source is plugged, the caution message A
52 Chapter 24. Flash status will show as following picture. When you finish BIOS update, the system will shut down or re-boot automatically.
Chapter 3 53This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Asp
54 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, you have to make sure that:1. The system and all peri
Chapter 3 55Disassembly Procedure FlowchartThe flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you
56 Chapter 3j SCREW D-SUB 4#X40*1/5-NI (NL) 86.ADWV5.010Screws ListNo. Description Part No.
Chapter 3 57Disassembly ProcedureRemoving the Battery Pack1. Slide the battery lock to the end as the arrow indicates.2. The battery pack will pop up
58 Chapter 3Removing the RAM Module/Mini PCI Card/Thermal Module/CPU1. Release the four screws holding the thermal module cover.2. Remove the thermal
Chapter 3 598. Release the two screws securing the system fan.9. Disconnect the system fan cable carefully the remove the system fan.10. Release the f
60 Chapter 3Removing the ODD ModuleIf you just want to replace the ODD module, you do not have to remove the anterior components. Please skip the ante
VIITable of ContentsChapter 1 System Specification 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Plat
Chapter 3 61Removing the LCD Module from the Main UnitIf you just want to replace or check the LCD module, you can skip all the main unit disassembly
62 Chapter 36. Release the two screws holding the LCD module on the bottom side of the main unit.7. Release the four screws securing the LCD hinges on
Chapter 3 63Disassembling the Main UnitSeparating the Upper Case and the Lower Case1. Carefully release the media board FFC lock because it is fragile
64 Chapter 3Removing the Power Board and the Modem Board1. Detach the power board slightly.1. Release the two screws securing the modem board.2. Detac
Chapter 3 65Removing the Main Board1. Disconnect the speakers cable and the microphone cable.2. Release the screw securing the main board.3. Slightly
66 Chapter 3Removing the Bluetooth Module1. Place the main board as shown.2. Tear off the tinsel.3. Disconnect the Bluetooth module cable and remove t
Chapter 3 67Removing the Speakers1. Release the two screws securing the speakers.2. Then detach the speakers.Removing the Touch Pad Board1. Slightly u
68 Chapter 3Removing the VGA Heatsink1. Release the two screws securing the VGA heatsink.2. Then detach the VGA heatsink.Disassembling the LCD Module1
Chapter 3 694. Carefully disconnect the LVDS cable.5. Carefully disconnect the LCD cable then remove the inverter board.6. Release the two screws secu
70 Chapter 39. Tear off the tape holding the LCD cable.10. Carefully pull and disconnect the LCD cable.
VIIINorton AntiVirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29How do I check for viruses? . . . . . . . . . . . . . .
Chapter 4 71Please use the following procedures as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. N
72 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following procedures to isolate the possible effects from a controller, driver,
Chapter 4 73• Numeric keypad• External keyboardIf any of these devices do not function, reconnect the cable and repeat the anterior procedures.Memory
74 Chapter 4Check the Battery PackFollow the procedures below to check the battery pack.From software, this helps to identify the problem is on rechar
Chapter 4 753. Replace the system board.After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer moveme
76 Chapter 4Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes.NOTE: Perform the FR
Chapter 4 77Monitor type does not match CMOS - Run SetupRun Load Default Settings in BIOS Setup Utility.Shadow RAM Failed at offset: nnnnBIOS ROMSyste
78 Chapter 4Failing Bits: nnnn DIMMBIOS ROMSystem boardFixed Disk n NoneInvalid System Configuration DataBIOS ROMSystem boardI/O device IRQ conflict R
Chapter 4 79POST CodeCode Beeps For Boot Block in Flash ROME0h Initialize the chipset.E1h Initialize the bridge.E2h Initialize the CPU.E3h Initialize
80 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom/Error Action in SequenceLCD backlight doesn't work.LCD is too dark.L
IXIntermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Undetermined Problems . . . . . . . . . . . . . . . . . . . .
Chapter 4 81The system doesn’t power-off.Power source (battery pack and power adapter). See Power System Check. Hold and press the power switch for mo
82 Chapter 4The system does not enter standby mode after closing the LCD.LCD cover switchSystem boardThe system does not resume from hibernation mode.
Chapter 4 83NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems.Touchpad does not work. Reconnect to
84 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 4 85Undetermined ProblemsThe diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a shor
Chapter 5 86Main BoardTop SideJumper and Connector LocationChapter 5
87 Chapter 5# Item Description # Item Description1 JP1 LCD PANEL CONNECTOR 2 JP2 LED BOARD CONNECTOR3 JP3 MDC CONNECTOR 4 JP5 MEDIA BOARD CONNECTOR5 J
Chapter 5 88Bottom Side# Item Description # Item Description1 JP14 USB CONNECTOR 2 JP15 CRT CONNECTOR3 JP16 TV-OUT CONNECTOR 4 JP17 MINI CARD CONNECTO
89 Chapter 519 JP34 MIC JACK 20 PJP1 DC JACK21 PJP2 BATTERY PACK CONNECTOR 22 U39 NORTH BRIDGE# Item Description # Item Description
Chapter 5 90Switch BoardTop SideItem DescriptionSW1 POWER BUTTONSW2 E-MAIL BUTTONSW3 INTERNAL BUTTONSW4 USER BUTTONSW5 EMPOWER BUTTOND1 POWER LEDD2 ME
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