Acer 486 Specifications download pdf (Page 4)

Product warranty

Advantech warrants to you, the original purchaser, that each of its

products will be free from defects in materials and workmanship

for one year from the date of purchase.

This warranty does not apply to any products which have been

repaired or altered by other than repair personnel authorized by

Advantech, or which have been subject to misuse, abuse, accident

or improper installation. Advantech assumes no liability as a

consequence of such events under the terms of this Warranty.

Because of Advantech’s high quality-control standards and

rigorous testing, most of our customers never need to use our

repair and replacement service. If an Advantech product ever does

prove defective, it will be repaired or replaced at no charge during

the warranty period. For out-of-warranty repairs, you will be billed

according to the cost of replacement materials, service time and

freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered (e.g.

type of PC, CPU speed, Advantech products used, other

hardware and software used, etc.). Note anything abnormal and

list any on-screen messages you get when the problem occurs.

2. Call your dealer and describe the problem. Please have your

manual, product and any other information readily available.

3. If your product is diagnosed as defective, obtain an RMA

(return material authorization) number from your dealer. This

allows us to process your return more quickly.

4. Carefully pack the defective product, a completely filled-out

Repair and Replacement Order Card and a photocopy of a

dated proof of purchase (such as your sales receipt) in a

shippable container. A product returned without dated proof of

purchase is not eligible for warranty service.

5. Write the RMA number visibly on the outside of the package

and ship it prepaid to your dealer.

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Acer 486 Specifications Page 4