Acer BT-900 User's Guide Page 99
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99FAQ, troubleshooting and error messages
Appendix
FAQ, troubleshooting and error
messages
This section lists frequently asked questions that may arise dur-
ing the use of your Acer M900 Smartphone, and gives easy
answers and solutions to these questions.
Aspect Question Answer
Audio Why is there no
sound coming
from the device?
If the headset is plugged into the
device, the speaker is automati-
cally shut off. Disconnect the
headset.
Check that the device volume set-
ting is not muted. Tapany of the
icons at the top of the Home
screen.
Check that the volume control is
not at its lowest setting.
Touch screen Why is the touch
screen not
responding to my
stylus taps?
The screen may have lost its align-
ment. Go to Start > Settings > Sys-
tem tab > Screen to re-align the
screen.
Multimedia
files
Why can’t I view
my picture files?
You may be trying to view an
image that is not supported. Refer
to “Supported formats” on
page 57 for more information.
Why can’t I view
my video files?
You may be trying to view a video
that is not supported. Refer to
“Supported formats” on page 57
for more information.
- Acer M900 1
- User Guide 1
- Table of Contents 3
- Get to know your Acer 7
- M900 Smartphone 7
- Other sources of help 8
- 9Other sources of help 9
- Chapter 1: Set Up 11
- Get to know your smartphone 12
- 13Get to know your smartphone 13
- LED indicators 14
- Install the SIM card 15
- Charge the battery 17
- Turn on for the first time 18
- Set up fingerprint security 19
- The Home screen 20
- 21The Home screen 21
- Favorites 22
- Quick Menu 22
- Connect to your PC and 23
- Chapter 2: Making Calls 25
- The onscreen number pad 26
- Make a voice/video call 26
- Dial from the Speed Dial 27
- Dial from other applications 27
- The voice call screen 28
- 29The voice call screen 29
- The video call screen 30
- Onscreen call options 31
- Conference calls 32
- Dial an international number 32
- Use the speakerphone 32
- Add notes 33
- Mute a call 33
- Redial a missed call 33
- Speed dial 34
- Call History 34
- Chapter 3: Input 35
- The application buttons 36
- The onscreen keyboard 37
- The QWERTY keyboard 38
- The embedded numeric keypad 39
- Configure input settings 40
- Enable word completion 40
- Other input options 41
- Chapter 4: Messaging 43
- Text (SMS) messages 44
- MMS messages 45
- Set up MMS profiles 46
- Create MMS messages 46
- Reply to MMS messages 47
- Sort MMS messages 47
- Chapter 5: Home 49
- Screen Overview 49
- My pictures 50
- Status icons 51
- Customize basic settings 52
- 53Customize basic settings 53
- Chapter 6: Using the 55
- Icon Description 56
- Take a photo 57
- Shoot a video 57
- Photo and video options 58
- Edit photos 59
- Chapter 7: The 61
- Fingerprint Reader 61
- Private Folder 62
- Nav Mode 63
- Nav Emulation 63
- Tap Sensitivity 64
- Chapter 8: Advanced 65
- Operation 65
- Comm. Manager 66
- Adjust connection settings 66
- Select a network 67
- Wireless power management 68
- View wireless networks 69
- Adjust Bluetooth settings 70
- Phone settings 71
- Set up call forwarding 72
- Set up call waiting 72
- Manage contacts 73
- Copy contacts 74
- Send contacts via message 75
- Send contacts via beam 75
- Delete contacts 75
- Namecard Manager 76
- SIM Manager 77
- Copy contact information 78
- SMS Management 78
- Connect to a PC and install 79
- Other functions 80
- Multimedia playback 81
- Use Windows Media Player 83
- Streaming Player 83
- Satellite Data Update 84
- Personalize your Acer M900 85
- Configure backlight settings 86
- Manage system certificates 86
- Set the clock and alarms 87
- Set alarms 87
- Adjust microphone volume 87
- Configure regional settings 87
- Power saving options 87
- View power status 88
- Remove programs 88
- Configure screen options 88
- Soft reset 89
- Cold boot 89
- Clean boot 90
- Chapter 9: Accessories 93
- 10 metres, or 30 feet 94
- Use a USB connection 95
- Use a Bluetooth connection 95
- Insert a micro SD card 98
- Appendix 99
- Aspect Question Answer 100
- Error messages 101
- Specifications 102
- USB connector 103
- Connectivity 103
- Expansion 103
- Warnings and precautions 104
- 105Warnings and precautions 105
- Battery information 105
- Additional safety information 107
- Operating environment 107
- Medical devices 108
- Vehicles 109
- Emergency calls 110
- Disposal and recycling 111
- Smartphone 112
- Safety regulations 113
- Certificate Information (SAR) 114
- FCC INTERFERENCE STATEMENT 115
- Acer M900 Smartphone118 118
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