Acer Veriton N2620G User Manual download pdf (Page 32)

32 | Advanced Options

Export Config

If you are working to troubleshoot a problem on your terminal, you may

be asked to send your terminal's

Config

file. You can easily export your

own

Config

file by following these steps:

1. Plug a USB flash drive into the terminal.

2. Click the button found along the top of the

Control Panel

named

Export Config

3. The process only takes a few seconds. Once it is finished you will

receive a message saying the export is finished and you may

remove the flash drive.

4. A file named

detosConfig

.tar will now exist on the flash drive. This

file contains important diagnostic information that can be analyzed

by Acer Support and will help troubleshoot and solve issues you may

be experiencing.

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Acer Veriton N2620G User Manual Page 32