Acer W701 Specifications download pdf (Page 41)

Mobile users

The mobile users group provides redirection for mobile users.

User’s drives are redirected to a physical location on the device as opposed to a location on the

school server. The device D:\ drive holds all user data and a roaming profile is used to ensure user

specific settings are available.

Student folder redirection

Folder

Standard redirection

Mobile Redirection

AppData

C:\%username%\Appdata\roaming

D:\%username%\Appdata\roaming

Contacts

C:\%username%\My

Documents\contacts

H:\Contacts

Desktop

C:\%username%\Desktop

D:\%username%\Desktop

Documents

C:\%username%\My Documents

%HOMESHARE%%HOMEPATH%

Downloads

C:\%username%\My

Documents\Downloads

H:\Downlaods

Vendor service support

Making a service call

Acer was the awarded vendor for Q4 devices. DETE has purchased devices that have a lifecycle of

four years and meet the technological requirements of students from years 9 through 12.

Students are not permitted to log calls with Acer. Calls should only be logged by

teachers, school staff, school technicians or parents.

Item

Details

Support vendor

Acer Australia

Contact number

1800 819 713

Operating hours

Phone logging: 7 am – 8 pm - Monday to Friday.

Website Logging

http://esupport.acer-apac.com/esupport/LoginFrame.htm

Operating hours

24 hours a day, 7 days a week.

Further information

• A username and password can be requested by emailing the

NSSCF Administration Team

(Administration.N[email protected]).

• To receive updates and notifications from Acer speak to your

school Principal to be added to the NSSCF Online Contact

database.

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