Acer Aspire A3-600 User Manual download pdf (Page 29)

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of your

A3-600, and gives easy answers and solutions to these questions.

Aspect Question Answer

Audio Why is there no

sound coming from

the device?

If a headset is plugged into the device,

the speaker is automatically shut off.

Disconnect the headset.

Check that the device volume setting is

not muted.

Check that the volume control is not at its

lowest setting.

Multimedia files Why can’t I view my

picture files?

You may be trying to view an image that is

not supported. Refer to

Supported

formats" on page 23 for more information.

Why can’t I view my

video files?

You may be trying to view a video that is

not supported. Refer to "Multimedia" on

page 53 for more information.

Why can’t I play my

music files?

You may be trying to play a file that is not

supported. Refer to "Multimedia" on page

53 for more information.

System

information and

performance

How do I check the

OS version of my

device?

Tap APPS > Settings > About to check

the OS version (Kernel/build number) and

other hardware and software information.

Storage How do I check

memory status?

To check storage status, go to Settings >

Storage.

Unlock pattern I forgot my unlock

pattern.

After five wrong entries, you can reset

your unlock pattern. Tap Forgotten

pattern? and enter your Google account

username and password.

Note: You must have an active Google

account on the A3-600 and an Internet

connection.

If this option is not available please

contact you local service center.

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