Acer MP-340 20GB Technical Information

Acer TravelMate 420 SeriesService Guide PART NO.: VD.T19V5.001

2 Chapter 1T Sleek, smooth and stylish designT Acer FinTouch full-sized curved keyboardT Ergonomically-centered touchpad pointing deviceExpansionT One

92 Chapter 448h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start

Chapter 4 938Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to

94 Chapter 4Code Beeps For Boot Block in Flash ROME0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system t

Chapter 4 95Index of Flash BIOS Error MessageIndex of flashing BIOS Error Message using PHLASH.EXE.Error Message Action in SequenceBIOS backup not sup

96 Chapter 4TM420.book Page 96 Monday, September 23, 2002 10:27 AM

Chapter 5 97Top View23-JP1 Speaker L connector 39-JP33 Inverter connector20-JP3 VGA board to B connector 19-JP2 VGA board to B connector24-JP4 Speaker

98 Chapter 5SW1 Settings (Lid switch)SW2 Settings SettingFunction 1 NONE Function 2 STAND BYFunction 3 HIBERNATESW2 SettingPOWER BUTTON ON:SYSTEM ONOF

Chapter 5 99Bottom View15-JP37 Docking connector 13-JP14 VGA port connector9-JP21 PCMCIA connector 14-JP15 Printer port connector1-U41 CPU socket 12-J

100 Chapter 5SG_TM420_Ch5.fm Page 100 Thursday, September 26, 2002 9:45 AM

Chapter 6 101This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 420 series products. Refer to this

Chapter 1 3System Block DiagramSPRConn.Audio DJ O2 163W320-04Touch Pad3.3V 33MHzBIOSuFCBGA/uFCPGA CPUHA#(3..31)1.8V 266MHz1394System BusUSB conn X3

102 Chapter 6Exploded DiagramTHE SYSTEMTM420.book Page 102 Monday, September 23, 2002 10:27 AM

Chapter 6 103LOGIC UP ASSYTM420.book Page 103 Monday, September 23, 2002 10:27 AM

104 Chapter 6LOGIC UP ASSY (Wireless)TM420.book Page 104 Monday, September 23, 2002 10:27 AM

Chapter 6 105LCD 14.1”LCD 15”TM420.book Page 105 Monday, September 23, 2002 10:27 AM

106 Chapter 6DVD ASSYCD-ROM ASSYTM420.book Page 106 Monday, September 23, 2002 10:27 AM

Chapter 6 107Combo ASSYTM420.book Page 107 Monday, September 23, 2002 10:27 AM

108 Chapter 6Picture No. Partname And Description Part NumberAdapterNS ADAPTER-API 90W (3PIN)/4.74AMP/AP12AD02-381AP.T1902.001ADAPTER - LITEON 90W (3

Chapter 6 109Cables006-LOGIC UP ASSY AND LOGIC UP ASSY(WIRELESS)FFC-MB TO TOUCHPAD BUTTON BOARD 50.T19V5.001009-LOGIC UP ASSY AND LOGIC UP ASSY(WIRELE

110 Chapter 6310-THE SYSTEMLOWER CASE 60.T19V5.001305-THE SYSTEMDIMM COVER 42.T19V5.002253-THE SYSTEMUPPER CASE (W/SPEAKERS AND HINGE SADDLE)60.T19V5.

Chapter 6 111011-LOGIC UP ASSY AND LOGIC UP ASSY(WIRELESS)CD-PLAYER SUPPORT 42.T19V5.004008-LOGIC UP ASSY AND LOGIC UP ASSY(WIRELESS)TOUCHPAD COVER 42

4 Chapter 1Board LayoutTop View23-JP1 Speaker L connector 39-JP33 Inverter connector20-JP3 VGA board to B connector 19-JP2 VGA board to B connector24-

112 Chapter 6NS FDD FPCNS FDD CASENS FDD MYLARNS FDD BACK COVERHDD/ Hard Disk DriveNS IBM CASCADE HDD 2.5" 20G IC25N020ATCS04-0 07N8325 4200rpm

Chapter 6 113NS HDD COVER 42.T19V5.008KeyboardNS TM420 KEYBOARD DARFON ARABIC KB.T1907.010TM420 KEYBOARD DARFON BELGIUM KB.T1907.012TM420 KEYBOARD DAR

114 Chapter 6001-LCD 14.1” AND LCD 15”LCD 14.1" XGA CPT (CLAA141XF01) REV.2 LK.14109.011LCD 14.1" XGA AU (B141XN04) LK.14105.002LCD 14.1&qu

Chapter 6 115006-LCD 14.1” AND LCD 15”LCD COAXIAL CABLE - 14.1" CPT 50.T19V5.007LCD COAXIAL CABLE - 14" AU (B141XN04) 50.T19V5.008LCD COAXIA

116 Chapter 6001-DVD ASSY, CD-ROM ASSY AND COMBO ASSYCD-ROM DRIVE 24X TEAC (CD-224E-C85) KD.24X06.002DVD-ROM DRIVE 8X TOSHIBA (SR-C2612) KV.08X01.001D

Chapter 6 117301-THE SYSTEMMAIN FRAME 6K.T19V5.001306-THE SYSTEMTHERMAL MODULE 6K.T19V5.002Screws315-THE SYSTEMSCREW M2.5X0.45+4A-BNI 86.T19V5.002014-

Appendix A 118TravelMate 420 SeriesModel NumberCPU LCD ODD MemoryHDD (GB)FDDWLAN422XV P4-2000 uPGA478 14.1 XGA 8X DVD 256 30 no/bay FDDno422XC P4-2000

119 Appendix AMain FeaturesT Mobile Intel® Pentium®4 Processor with 512KB level 2 cacheT DDR 226 (O/c2100) SDRAM, memory expandable up to 1GBT Interna

Appendix A 120TM420.book Page 120 Monday, September 23, 2002 10:27 AM

Appendix B 121This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

Chapter 1 5Bottom View15-JP37 Docking connector 13-JP14 VGA port connector9-JP21 PCMCIA connector 14-JP15 Printer port connector1-U41 CPU socket 12-JP

122 Appendix BMicrosoft® Windows® XP Home Environment TestItem SpecificationsDisplay ViewSonic PS775Philips Brilliance 17”Compal ModelMultiscan “G200E

Appendix B 123I/O - USB JAZ 2GBIomega ZIP 100Sony Electronics USB Floppy DriveY/E data USB FDDI/O - USB (Mouse) Logitech M-UA34Logitech MouseMan Wheel

124 Appendix BFlash Card Kingston 64MBFeiya CompactFlash Card (32MB)Feiya Smart Media Flash Memory Card To PCMCIA (32MB)ATA Card Sundisk 2.5MBHP 10MBK

Appendix B 125Microsoft® Windows® XP Pro Environment TestItem SpecificationsDisplay LCD 14.1” TFT (XGA)--AU UB141X03CPT CLAA141XF01LCD15.0” TFT (1024x

126 Appendix BCom port & PS/2 Logitech M-M35Logitech Trackman Marble T-CJ12Logitech Trackman Portable Mouse T-CC3Logitech MouseMan M-CV46Logitech

Appendix B 127Microsoft® Windows® 2000 Environment TestItem SpecificationsDisplay LCD 14.1” TFT (XGA)--AU UB141X03CPT CLAA141XF01LCD15.0” TFT (1024x76

128 Appendix BCom port & PS/2 Logitech M-M35Logitech Trackman Marble T-CJ12Logitech Trackman Portable Mouse T-CC3Logitech MouseMan M-CV46Logitech

Appendix C 129This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

130 Appendix CSG_TM420_AppC.fm Page 130 Thursday, September 26, 2002 9:52 AM

Index 131AAC Adapter 32ACPI 1.0a 23AFLASH Utility 52Audio 27, 28BBattery 29Battery Pack 65battery packcharging indicator 12BIOS 23package 23password c

6 Chapter 1Outlook ViewA general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View# Icon Item

132 IndexKeyboard 28Keyboard or Auxiliary Input Device Check 79LL2 cache 23LAN/Modem Combo 24MMachine Disassembly 61media accesson indicator 12Memory

www.s-manuals.com

Chapter 1 714 Palmrest Comfortable support area for your hands when you use the computer.Outputs sound.15 Status indicators LEDs (light-emitting diode

8 Chapter 1Left Panel# Icon Item Description1 Power jack Connects to an AC adapter.2 Security keylock Connects to a Kensington-compatible computer sec

Chapter 1 9Right Panel # Icon Item Description1 USB port Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera).2 Line-in/Mic-in jack

10 Chapter 1Rear Panel# Icon Item Description1 Expansion port I/O replicator or EasyPort expansion devices.2 External display port Connects to a displ

Chapter 1 11Bottom Panel# Icon Item Description1 Battery bay Houses the computer’s battery pack.2 Battery release latches Unlatches the battery to rem

IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 420 service guide.Date Chapter Updates09/25/2002 Chapter 2 p.52 U

12 Chapter 1IndicatorsThe computer has seven easy-to-read status icons below the display screen.The status LCD displays icons that show the status of

Chapter 1 13Lock KeysThe keyboard has three lock keys which you can toggle on and off.Lock Key DescriptionCaps Lock When Caps Lock is on, all alphabet

14 Chapter 1Embedded Numeric KeypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located o

Chapter 1 15Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows logo keyStart button. Combinati

16 Chapter 1Hot KeysThe computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output.To act

Chapter 1 17Fn-y Volume down Decreases the speaker volume.Fn-x Brightness up Increases the screen brightness.Fn-z Brightness down Decreases the screen

18 Chapter 1The Euro SymbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l

Chapter 1 19Launch KeysLocated at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3 Email

20 Chapter 1E-Mail DetectionClick right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have t

Chapter 1 21TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi

IIICopyrightCopyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

22 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

Chapter 1 23Hardware Specifications and ConfigurationsProcessorItem SpecificationCPU type Intel Pentium 4CPU package / PGA478 packageCPU core voltage

24 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . Me

Chapter 1 25DVD-ROM InterfaceItem SpecificationVendor & model name Toshiba (SR-C2612)Performance Specification With CD Diskette With DVD DisketteT

26 Chapter 1Loading mechanism Load: ManualRelease: (a) Electrical Release (Release Button) (b) Release by ATAPI command (

Chapter 1 27Transfer rate (KB/sec) Sustained: Max 3.6Mbytes/secSustained:Max 10.8Mbytes/secData Buffer Capacity 2MBytesInterface IDE/ATAPIApplicable

28 Chapter 1 Connector type 25-pin D-type connector, in female typeParallel port function control Enable/Disable/Auto (BIOS or operating system choo

Chapter 1 29 There are two control signals that come form system to control lamp brightness. One signal is named DAC_BRIG, which limits current to m

30 Chapter 1Electrical CharacteristicsNo.Parameter Symbol Min. Typ. Max. Unit Comment1 Input voltageNV_PWR 9 14.8 21 V 7.5V (continuous) can work*Note

Chapter 1 31NOTE: *1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will not be care.*2. Limited lamp m

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

32 Chapter 1All components on inverter board should follow below rules:1. Component using conditions (component stress) must be within component speci

Chapter 1 33Output Ratings (CV mode)DC output voltage Offers constant voltage 19.0V output source with 90W max output power capacity.Noise + Ripple

34 Chapter 1 Non-operating 10% to 90% RH, non-condensing (storage package)VibrationOperating (unpacked) 5~500Hz: 1.0GNon-operating (unpacked) 50~500Hz

Chapter 1 35004E-004F Motherboard resources0050-0053 System timer0060-0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard0061-0061 Motherboar

36 Chapter 10778-077B ECP Printer Port (LPT1)0A79-0A79 ISAPNP Read Data Port0D00-FFFF PCI Bus1000-107F Motherboard resources1180-11BF Motherboard reso

Chapter 1 37IRQ12 Alps Pointing-deviceIRQ13 Numeric data processorIRQ14 Primary IDE controllerIRQ15 Secondary IDE controllerDMA Channel AssignmentDMA

38 Chapter 1SG_TM420_Ch1.fm Page 38 Thursday, September 26, 2002 9:23 AM

Chapter 2 39BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

40 Chapter 2T To choose a parameter, use the cursor up/down keys ( wy).T To change the value of a parameter, press p or q.T Press ^ while you are in a

Chapter 2 41Info.This menu provides you the information of the system.Parameter DescriptionFloppy Drive The Floppy Drive status is auto detected by th

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

42 Chapter 2UUID Number UUID=16bytes. This will be visible only when there is an internal LAN device present.System Memory This field reports the memo

Chapter 2 43MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

44 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Chapter 2 45System DevicesThe System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the sys

46 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

Chapter 2 47The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When

48 Chapter 2Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set User Password parameter and press the e key. The Set Pa

Chapter 2 49If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.If the current

50 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Chapter 2 51ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

VITM420.book Page VI Monday, September 23, 2002 10:27 AM

52 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Chapter 2 53requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/ch

54 Chapter 2Running Diagnostics Program1. RTC Function TestRun the RTC Function Test program.2. PIO Loop Back TestInsert PIO loopback fixture to main

Chapter 2 554. Touchpad and USB Mouse TestThis utility can test touchpad and USB ports.The three USB ports locate on the right panel. Please insert a

56 Chapter 2Run the Internal Keyboard Test. Press the key one by one to see if it functions well or not. If suspect a certain key has problem, please

Chapter 2 5710. Audio CD Play Function TestPut a music compact disc in CD-ROM drive. Click “Play” button that display on the LCD/or external CRT monit

58 Chapter 212. Easy Button Function TestPlease press the launch keys and audio controls respectively to see if they work normally. Launch keys locate

Chapter 2 59Run CRT output fucntion test to see if CRT displays well. Please plug in CRT cable to monitor connectorFAN test program to check if fan wi

60 Chapter 2SG_TM420_Ch2.fm Page 60 Thursday, September 26, 2002 9:40 AM

Chapter 3 61This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

VIITable of ContentsChapter 1 System Specifications 1Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 63Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

64 Chapter 3 Screw ListItem DescriptionA SCREW M2.5X0.45+4A-BNIB SAFETY SCREW M2.5X0.45+6FP-ZK(NL)C SCREW M2.5X0.45+10FP-ZK(NL)D SCREW M2.5X0.45+16FP

Chapter 3 65Removing the Battery Pack1. Slide the battery latch as the picture shows.2. Then remove the battery.

66 Chapter 3Removing the Optical Module/HDD Module and MemoryRemoving the Optical Module1. Slide the optical drive latch.2. Then remove the optical dr

Chapter 3 67Removing the Keyboard/ LCD Module and VGA BoardRemoving the Keyboard1. Remove the two screws holding the hinge caps then remove the hinge

68 Chapter 36. Then disconnect the VGA board connector.7. Tilt the LCD module to 90 degree from the main unit.8. Remove the LCD module from the main u

Chapter 3 69Disassembling the Main Unit1. See “Removing the Keyboard/ LCD Module and VGA Board” on page 672. Disconnect the left and the right speaker

70 Chapter 310. Release the CPU lock.11. Remove the CPU from the main unit carefully.12. Tear off the tape that fastens the antenna line to the main b

Chapter 3 7122. Unscrew the two screws holding the main board to the main frame.23. Remove main board from the main frame.24. Remove the two screws ho

VIIITable of ContentsChpater 4 Troubleshooting 77System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

72 Chapter 3.30. Unscrew the three screws that secure the upper case shielding.31. Then remove the upper case shielding.32. Disconnect the FFC then re

Chapter 3 73.40. Disconnect the FFC on the CD-player button.41. Disconnect the FFC that connects to the touchpad button board.42. Take the touchpad bu

74 Chapter 3Disassembling the LCD Module1. Remove the four screwpad then unscrew the four screws on the LCD bezel. 2. Detach the LCD bezel from the lo

Chapter 3 75Disassembling the External ModulesDisassembling the HDD Module1. Remove the screw holding the HDD cover. 2. Take the HDD out of the HDD co

76 Chapter 35. Remove the ODD PCB board.6. Release the ODD door latch on one side.7. Then remove the ODD door carefully.

Chapter 4 77Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model (TravelMate 420 se

78 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following steps to isolate the problem to a controller, driver, or diskette. A

Chapter 4 79Keyboard or Auxiliary Input Device CheckRemove the external keyboard if the internal keyboard is to be tested.If the internal keyboard doe

80 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 81Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Options in control Panel2. In Power

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® Pentium®4 Processor

82 Chapter 4still occurs, continue next step.Replace the CPU with another of the same specifications. If the problems still occurs, go to next step.Th

Chapter 4 83Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau

84 Chapter 4Index of Error Messages Error Message ListError Messages FRU/Action in Sequence0200 Failure Fixed Disk Hard disk error detected.Check to s

Chapter 4 8502B1 Diskette drive B error Drive B: is present but fails the BIOS POST diskette tests.Check the drive is defined with the proper diskette

86 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 87PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) See “System Diagnostic Diskette” on pa

88 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 90.Peripheral-Rel

Chapter 4 89Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

90 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 4 91POST Task RoutinesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h Initi