Acer Aspire 4332 User Manual download pdf (Page 69)

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Troubleshooting

This chapter shows you how to deal with common system problems.

Read it before calling a technician if a problem occurs. Solutions to more

serious problems require opening up the computer. Do not attempt to open

the computer yourself; contact your dealer or authorized service center

for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error

message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error

messages" below. If the problem cannot be resolved, contact your dealer. See

"Requesting service" on page 48.

Error messages

If you receive an error message, note the message and take the corrective

action. The following table lists the error messages in alphabetical order

together with the recommended course of action.

If you still encounter problems after going through the corrective measures, please contact

your dealer or an authorized service center for assistance. Some problems may be solved

using the BIOS utility.

Error messages Corrective action

CMOS battery bad Contact your dealer or an authorized service center.

CMOS checksum error Contact your dealer or an authorized service center.

Disk boot failure Insert a system (bootable) disk into the floppy drive (A:),

then press <Enter> to reboot.

Equipment configuration

error

Press <F2> (during POST) to enter the BIOS utility, then press

Exit in the BIOS utility to reboot.

Hard disk 0 error Contact your dealer or an authorized service center.

Hard disk 0 extended type

error

Contact your dealer or an authorized service center.

I/O parity error Contact your dealer or an authorized service center.

Keyboard error or no

keyboard connected

Contact your dealer or an authorized service center.

Keyboard interface error Contact your dealer or an authorized service center.

Memory size mismatch Press <F2> (during POST) to enter the BIOS utility, then press

Exit in the BIOS utility to reboot.

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Acer Aspire 4332 User Manual Page 69