Acer 5710 User Manual

`Aspire 5710/5710G/5310/5310G SeriesService Guide

4 Chapter 1• Operating: 20%~80%• Non-operating: 20%~80%System compliance• Wi-Fi• ACPI• Mobile PC 2002• DMI 2.0NOTE: The specifications listed above

94 Chapter 6ODD BEZEL-SUPER MULTI 42.AHE02.004ODD BRACKET 15.4 33.AHE02.001HD-DVD MODULE 6M.AHC02.003HD-DVD DRIVE TOSHIBA TS-L802A VISTA 0FA AC05KV.00

Chapter 6 95KEYBOARDKEYBOARD 14_15KB-FV2 88KS WHITE US INTERNATIONALKB.INT00.036KEYBOARD 14_15KB-FV2 88KS WHITE US INTERNATIONAL HEBREWKB.INT00.037K

96 Chapter 6KEYBOARD 14_15KB-FV2 88KS WHITE ARABIC/ENGLISHKB.INT00.069LCD ASSY LCD MODULE 15.4 IN. WXGA GLARE FOR CCD W/ANTENNA6M.AHC02.004LCD 15.4 W

Chapter 6 97ASSY LCD MODULE 15.4 IN. WXGA GLARE W/ANTENNA 6M.AH902.001LCD 15.4 WXGAG LPL LP154WX4-TLB2 (G) 8ms 220nits NankingLK.15408.025LCD 15.4 WXG

98 Chapter 6HEATSINKSCPU THERMAL MODULE 60.AHE02.009VGA THERMAL (M71M)-DIS 60.AHE02.010VGA THERMAL (M74M/M76M)-DIS TBDSPEAKERSSPEAKER R 15.4 23.AHE02.

Chapter 1 5System Block Diagram

6 Chapter 1Board LayoutTop View1 JP1 LCD Connector 8 JP2 Mainboard to Button Board Connector2 JP3 Speaker (Left) Connector 9 JP36 Mainboard to LED Boa

Chapter 1 7Bottom View1 PJP1 DC-in Power Jack 12 JP27 SATA HDD Connector2 PJP2 Battery Connector 13 U23 North Bridge (945GM/PM /943GML)3 JP14 CRT Conn

8 Chapter 1Your Acer Notebook TourAfter knowing your computer features, let us show you around your new Aspire computer.Front View# Icon Item Descript

Chapter 1 9Closed Front ViewLeft View7 Touchpad Touch-sensitive pointing device which functions like a computer mouse.8 Click buttons (left, center, a

10 Chapter 1Right View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 External display (VGA

Chapter 1 11Rear viewBase view2 Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model).3 Optical disk a

12 Chapter 1IndicatorsThe computer has several easy-to-read status indicators.The front panel indicators are visible even when the computer cover is c

Chapter 1 13Easy-Launch ButtonsTo the top of the keyboard there are four easy-launch buttons: Web browser, mail, arcade buttons and an Empowering Key

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 5710/5710G/5310/5310G Series service guide.Date Chapter Updates

14 Chapter 1NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movements; hence, the light

Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys.

16 Chapter 1Windows KeysThe keyboard has one key that performs Windows-specific functions.Hot KeysThe computer employs hotkeys or key combinations to

Chapter 1 17Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.To type:The Euro sym

18 Chapter 1The US dollar sign1. Open a text editor or word processor.2. Either directly press the <> key at the bottom-right of the keyboard, o

Chapter 1 19Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you

20 Chapter 1Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of loca

Chapter 1 21Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from

22 Chapter 1Battery statusFor real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery Life” field.F

Chapter 1 23Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™ on your syst

IIICopyrightCopyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

24 Chapter 1Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project usin

Chapter 1 25

26 Chapter 1Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives t

Chapter 1 27Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the

28 Chapter 1Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status.

Chapter 1 29Launching the Acer Crystal EyeTo launch the Acer Crystal Eye, double click on the Acer Crystal Eye icon on the screen.ORClick Start > A

30 Chapter 1Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE: Th

Chapter 1 31NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa

32 Chapter 1Hardware Specifications and ConfigurationsNOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN functio

Chapter 1 33NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On ab

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

34 Chapter 1Data throughput 11~54 MbpsProtocol 802.11a+b+g+Draft-n/802.11a+b+g/802.11b+gInterface PCI Hard Disk Drive InterfaceItemVendor & Model

Chapter 1 35 Applicable disc format Support disc formats1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text2. Reads data in

36 Chapter 1 Supports ZV (Zoomed Video) port No ZV supportSupports 32 bit CardBus YesSystem Board Major ChipsItem ControllerCore logicIntel® PM945/

Chapter 1 37LCD 15.4” inchItem SpecificationVendor & model name LPL LP154WX4-TLB2 (G)CMO N154I2-L05 GLAREAUO B154EW02 V7(G)SAMSUNG LTN154AT01-001

38 Chapter 1Maximum input AC current 1.7A at 100V ACInrush current 220A max peak at 240V AC and no damageEfficiency 82% min. @115V AC input full load

Chapter 2 39BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

40 Chapter 2Navigating the BIOS UtilityThere are five menu options: Information, Main, Security, Boot, and Exit.Follow these instructions:q To choose

Chapter 2 41InformationNOTE: The system information is subject to different models.Parameter DescriptionCPU Type / CPU Speed Display the CPU type and

42 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Chapter 2 43The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

44 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

Chapter 2 45The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

46 Chapter 2Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Chapter 2 47If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password

48 Chapter 2BootThe Boot screen allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the disket

Chapter 2 49ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

50 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:q New versions of system programsq New features or

Chapter 3 53This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

54 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 55Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

VI

56 Chapter 3Screw ListItem Description Part NumberA SCREW M2.5*3(NL) 86.TAVV5.001B SCREW M2.5*6(NL) 86.TAVV5.002C SCREW M2.5*10(NL) 86.TAVV5.003D SCRE

Chapter 3 57Removing the Battery Pack1. Unlock the battery lock (move the battery lock to the unlock position as shown).2. Slide the battery release l

58 Chapter 3Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/TV Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/Keyboard and the LCD Mo

Chapter 3 59Removing the Wireless LAN Card & Modem Card1. Disconnect the two antennae from the wireless LAN card.2. Remove the two screws fastenin

60 Chapter 33. Remove the four spring screws holding the CPU thermal module.4. Then detach the CPU thermal module as shown.5. Use a flat screwdriver t

Chapter 3 61 8. Pull the wireless LAN antennas free from the main unit as shown.9. Remove the four screws securing the hinges.10. Detach the LCD modul

62 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the screw fastening the ODD from the

Chapter 3 637. Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main board.8. Carefully detach the upper

64 Chapter 39. Disconnect the RJ-11 cable from the main board.10. Remove the RJ-11 jack from the lower case.11. Remove the two screws fastening the ma

Chapter 3 65Disassembling the Upper Case Assembly1. Turn the upper case over.2. Remove the two screws fastening the button board.3. Detach the button

Chapter 1 1 1 1FeaturesOperating system• Windows Vista™ Home Premium• Windows Vista™ Home BasicPlatform• Intel Centrino Duo mobile technology, featuri

66 Chapter 3Disassembling the LCD Module1. Remove the four screw rubbers as shown.2. Then remove the four screws fastening the LCD bezel.3. Detach the

Chapter 3 6710. Remove the four screws fastening the left LCD bracket and detach it.11. Remove the four screws fastening the right LCD bracket and det

68 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the four screws holding the HDD (hard disk drive) case; two on eac

Chapter 4 69Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

70 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 71If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

72 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 73Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in Control Panel2. In P

74 Chapter 4Forgotten Hard Disk PasswordWhen the user keys in the wrong password three times, an error message appears. The user must now reset the pa

Chapter 4 75Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

2 Chapter 1• Optical drive options: • HD-DVD drive (for selected models)• DVD-Super Multi double-layer drive (for selected models)• 5-in-1 card read

76 Chapter 4Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

Chapter 4 77Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

78 Chapter 4Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

Chapter 4 79Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

80 Chapter 446h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

Chapter 4 818Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

82 Chapter 4D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

Chapter 4 83Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

84 Chapter 4Battery can’t be charged See “Check the Battery Pack” on page 73. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

Chapter 4 85NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 87.Battery fuel g

Chapter 1 3• 2-hour rapid charge system-off• 3-hour charge-in-useI/O Ports• ExpressCard™/54 slot• 5-in-1 card reader (SD™/MMC/MS/MS PRO/xD)• Four US

86 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Chapter 4 87Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

88 Chapter 4

Chapter 5 87Top View1 JP1 LCD Connector 8 JP2 Mainboard to Button Board Connector2 JP3 Speaker (Left) Connector 9 JP36 Mainboard to LED Board Connecto

88 Chapter 5Bottom View1 PJP1 DC-in Power Jack 12 JP27 SATA HDD Connector2 PJP2 Battery Connector 13 U23 North Bridge (945GM/PM /943GML)3 JP14 CRT Con

Chapter 6 89This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5710/5710G/5310/5310G Series. Refer to

90 Chapter 6Aspire 5710/5710G/5310/5310G Series Exploded DiagramCategory No. Part Name and Description Acer Part No.ADAPTERADAPTER 65W 3PIN DELTA SADP

Chapter 6 91MINI WLAN/B INTEL 802.11 B/G KI.GLN01.005MINI WLAN/B INTEL 802.11 A/B/G MOW1 (MM#872612)KI.GLN01.001MINI WLAN/B INTEL 802.11 A/B/G MOW2 (M

92 Chapter 6BLUE TOOTH CABLE 15.4 50.AHE02.003USB CABLE 15.4 50.AHC02.001POWER CORD US 3 PIN 27.TAVV5.001POWER CORD EU 3 PIN 27.TAVV5.002POWER CORD AU

Chapter 6 93CPU INTEL CELERON M530 1.73G LF80537NE0301M QVGX A1 KC.N0001.530CPU INTEL P-M DUAL CORE T2060 1.6G LF80539GE0251MSL9VX D0 KC.20601.DTPCPU