Acer 2920 User Manual Page 107
- Page / 170
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Chapter 4 97
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does
not go on or stay on.)
“Power System Check” on page 99.
POST does not complete. No beep or error
codes are indicated.
“Power-On Self-Test (POST) Error
Message” on page 102
“Undetermined Problems” on page 116
POST detects an error and displayed
messages on screen.
“Error Message List” on page 103
Other symptoms (i.e. LCD display problems
or others).
“Power-On Self-Test (POST) Error
Message” on page 102
Symptoms cannot be re-created
(intermittent problems).
Use the customer-reported symptoms and
go to “Power-On Self-Test (POST) Error
Message” on page 102
“Intermittent Problems” on page 115
“Undetermined Problems” on page 116
Troubleshooting
Chapter 4
- Aspire 2920/2920Z/2420 Series 1
- Service Guide 1
- Revision History 2
- Copyright 3
- Disclaimer 3
- Conventions 4
- Table of Contents 10
- System Specifications 11
- Storage subsystem 12
- Input devices 12
- Communication 12
- I/O Ports 13
- Environment 13
- System Block Diagram 14
- Your Acer Notebook tour 15
- Closed Front View 16
- Left View 16
- Right View 17
- Rear View 17
- Indicators 19
- Easy-Launch Buttons 19
- Touchpad Basics 20
- Function Left Button (1) 21
- Right Button 21
- Main touchpad (2) 21
- Using the Keyboard 22
- Windows Keys 23
- Hot Keys 24
- Special Key 25
- Acer Empowering Technology 26
- Chapter 1 17 27
- Acer ePower Management 28
- To edit a power plan: 29
- To delete a power plan: 29
- Battery status 29
- Acer eAudio Management 30
- Acer eLock Management 32
- Acer eRecovery Management 33
- Acer eSettings Management 34
- Windows Mobility Center 35
- Using the System Utilities 36
- Launch Manager 37
- Norton Internet Security 37
- Item Specification 39
- Slot 1 Slot 2 Total Memory 40
- Item Controller 45
- ACPI mode Power Management 47
- 38 Chapter 1 48
- System Utilities 49
- Navigating the BIOS Utility 50
- Information 51
- Security 54
- Setting a Password 55
- Removing a Password 56
- Changing a Password 56
- Chapter 2 47 57
- Setup Warning 57
- BIOS Flash Utility 60
- Removing HDD Utility 61
- 52 Chapter 2 62
- Disassembly Requirements 63
- Chapter 3 63
- General Information 64
- EXTERNAL MODULE DISASSEMBLY 65
- Removing the Battery Pack 66
- Removing the SD dummy card 66
- Removing the Lower Cover 67
- 58 Chapter 3 68
- Removing the DIMM 69
- 62 Chapter 3 72
- Chapter 3 63 73
- 64 Chapter 3 74
- Main Unit Disassembly Process 75
- 66 Chapter 3 76
- Removing the CPU 77
- 68 Chapter 3 78
- Removing the Keyboard 79
- Removing the LCD Module 80
- Chapter 3 71 81
- 72 Chapter 3 82
- Chapter 3 73 83
- Chapter 3 75 85
- 76 Chapter 3 86
- Removing the Launch Board 87
- Chapter 3 79 89
- Removing the main board 90
- Chapter 3 81 91
- Removing the Speaker Modules 92
- Removing the Modem Board 93
- 84 Chapter 3 94
- Removing the Bluetooth board 95
- LCD MODULE DISASSEMBLY 96
- Removing the LCD Bezel 97
- 88 Chapter 3 98
- Chapter 3 91 101
- Removing the LCD Brackets 102
- Removing the Antennas 103
- 94 Chapter 3 104
- 96 Chapter 3 106
- Troubleshooting 107
- System Check Procedures 108
- Memory check 109
- Power System Check 109
- Check the Power Adapter 110
- Touchpad Check 111
- Index of Error Messages 113
- Phoenix BIOS Beep Codes 116
- 110 Chapter 4 120
- F5h Boot to Mini DOS 120
- F6h Clear Huge Segment 120
- F7h Boot to Full DOS 120
- Code Beeps 120
- Intermittent Problems 125
- Undetermined Problems 126
- Top View 127
- Chapter 5 127
- Bottom View 128
- Clearing Password Check 129
- BIOS Recovery by Crisis Disk 130
- Chapter 6 131
- Appendix A 140
- 131 Appendix A 141
- Appendix A 132 142
- 133 Appendix A 143
- Appendix A 134 144
- 135 Appendix A 145
- Appendix A 136 146
- 137 Appendix A 147
- Appendix A 138 148
- 139 Appendix A 149
- Appendix A 140 150
- 141 Appendix A 151
- Appendix A 142 152
- 143 Appendix A 153
- Appendix A 144 154
- 145 Appendix A 155
- Appendix A 146 156
- 147 Appendix A 157
- Appendix A 148 158
- 149 Appendix A 159
- Appendix A 150 160
- 151 Appendix A 161
- Appendix A 152 162
- Test Compatible Components 163
- Microsoft 164
- Vista Environment Test 164
- Appendix B 155 165
- 156 Appendix B 166
- Online Support Information 167
- 158 Appendix C 168
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