Acer Altos S700F User's Guide

Acer Altos® NAS 700 Solution Guide Basic Setup This solution guide will show you how to set up and configure the Acer Altos NAS 700 applia

Course Goals Enable engineers and partners to fully implement an ACER Altos NAS 700 Appliance. Prerequisites Learners should meet the following p

If you select Custom, you will see the following windows: Confirm that all information is correct and then click Finish to expand the virtual dev

Windows 2000 Dynamic disks Expansion of dynamic disks using the Expand SAN Resource Wizard is not supported for clients using either SAN/IP. Due to

Delete a SAN Resource If the ASC device is removed while logical volumes exist, you will not be able to remove the logical volumes and the system wi

MANAGE ASC SAN CLIENTS ASC SAN Clients are the file and application servers that access ASC SAN Resources. Since SAN Resources appear as locally atta

ASC SAN Client on Linux All configuration of the Client is done through the ASC Console. Once configured, the ASC SAN Client software connects to th

• If you are adding a Server, enter the ASC Server name, login name (hostname or root user name), and password. • If you are deleting a Server, you

Add/delete/expand a virtual drive You can add a virtual device to an existing adapter, delete a virtual device, or expand a virtual device without h

ASC SAN Client on Windows NT/2000/2003 Once installed, the ASC SAN Client software runs as a Windows NT/2000 service. The service is configured to s

In order to see information about a Server and its devices, you must be connected to the Server. When you start the Monitor, it attempts to conne

Stop and start the client Stop the Client Stopping the Client services will detach the virtual devices and direct devices in use by the Client, allow

What is ACER ASC Express ? ACER ASC EXPRESS BASICS The explosion of data in today’s networked computing environments stresses the abilities of many

Add an ASC Server Click the Add Server button. This starts a wizard that will guide you through the process. Enter the name of the ASC Server.

The IP address and port are used for configuration and system maintenance commands. The communication takes place over TCP and is used to connect to

Delete a Server You can delete one or more Servers. If you delete a Server, the Client will no longer be able to access storage through that Server.

Organize Servers This option lets you add and delete Servers as well as edit the address and login information for each Server. You can also rearran

Set dependent services to start after ASC services If you have applications running on your Client Machine (such as Microsoft IIS, Exchange, or SQL S

Register tape devices for use with backup software You must register your tape drives and libraries if your backup software requires the drivers for

Filter Event Viewer information and set client options You can configure the amount of detail about the ASC Client’s activity and performance that wi

Select the Log tab. To filter the events being written to the Event Viewer, select one of the levels in the Log Level field. Note that regardless

ASC SAN Client on NetWare Start the client You can start the client by typing the following command from the NetWare console screen to start the cl

Type the following: ISCMD Remove server=serverIPAddress In the ASC Console, right-click on the SAN/IP client, unassign the device, and then delete th

ASC offers enterprises an easy way to purchase, implement, and support new or existing enterprise SANs, while containing the costs associated with th

Uninstall a SAN client Do the following to uninstall SAN Client software: Operating System Command/Instructions Windows NT / Windows 2000 You can

MANAGE THE ASC SERVER The ASC Server is a storage server designed to require little or no maintenance. All day-to-day ASC administrative functions

Stop the ASC Server Warning: Stopping the ASC Server processes will shut down all access to the storage resources managed by the Server. This can hal

Log into the ASC Server You can log in directly from a keyboard/display connected directly to the Server. There is no graphical user interface (GUI)

Check the ASC Server processes You can type the following command from the shell prompt to check the ASC Server processes: cd /usr/local/asc/bin ./

Check physical resources When adding physical resources or testing to see if the physical resources are present, the cat /proc/scsi/scsi command can

NAS CONFIGURATION Network Attached Storage, or NAS, is another piece of the storage management picture. NAS refers to storage and data that can be a

All NAS configuration is done through the ASC Console and can be found under the NAS Resources and NAS Clients objects in the tree. Note: If you d

Information on the Connection(s , Share(s , and Locked File(s) tabs is updated every few seconds. You can set the interval by right-clicking on the

Prepare for authentication There are three security modes that you can use to authenticate users/groups trying to access NAS shares. Share mode - Aut

What is an ASC Network The ASC Storage Network can be either a dedicated storage network, just like traditional Fibre Channel SANs, or it can be embe

The authentication modes are summarized in the following table: Domain Mode Server Mode Share Mode Requires an authentication server. Yes. Authe

Active Directory If your Domain controller is running Windows 2000 Server, the ASC Server can be configured to utilize Microsoft’s Active Directory

Network Information Service (NIS) The ASC Server can be configured to utilize the Network Information Service (NIS) to obtain a list of users and gr

command: getent passwd This command should return a user list from the ASC Server and the NIS server. Notes: • If the NIS client is rebooted, you

Enable NAS 1. In the Console, right-click on the server and select Options --> Enable NAS. 2. Select which security mode you will use to auth

share assignmen s. t For more information about authentication modes, refer to Prepare forauthentication. 3. (Domain and Server modes) Enter your a

4. (Domain and Server modes with Active Directory) Enter information about the account ASC will use to log into Active Directory. User - En

5. Click in the checkbox next to the OUs to which you want to offer NAS shares. If you select the checkbox next to the root (/), it will select a

6. (Share mode) Enter the workgroup that the ASC Server must join. Enter the existing workgroup of your ASC Server or you can group all of your

Comment - Enter a description of the ASC Server. This description will be displayed in the Comment field of Windows Explorer, such as when you see

(depending upon specific configurations, typically up to 16 devices per bus). For maximum throughput, ASC supports multiple SCSI busses and/or adapte

UIDs are associated with users on your system (such as administrators). Auto Selection lets you set the maximum number of UIDs that ASC should use f

Add NFS clients 1. Right-click on the NFS Clients object and select Add. 2. Enter information as applicable. Display Name - This is the name d

In above example, the "/16" indicates that the first 16 bits in the address are to be used as the mask. For more information, refer to the

If you select Custom, you will see the following windows: Acer Altos® NAS 700 Solution Guide 135

If you select Batch, you will see the following windows: Acer Altos® NAS 700 Solution Guide 136

3. (Express and Custom only) Enter a name for the new NAS Resource. You cannot use blanks or the following characters in the resource name such a

File System - ASC automatically detects the file systems supported by the system. If the server has the required ACL rpms installed, XFS will appear

Limit the amount of storage each Windows user can have. 1. Right-click on the NAS Resource and select Quota Manager. You can also right-click on the

Restore quota data If you lose the quota information due to filesystem corruption or user error, you can re-apply the quota settings by right-clickin

3. Enter a share name and indicate if you want Windows clients to have access to this share. Share names cannot start with a dot or contain the

ASC Components The primary components of the ASC Storage Network are the ASC Server, ASC Console, ASC SAN Clients and the ASC NAS Clients. These com

4. (Windows clients) Enter permissions for the Windows clients who will access the share. Acer Altos® NAS 700 Solution Guide 142

If you add new Windows users/groups to your server at a later time, you can assign shared folders to them in two ways: • You can right-click on the

If you use ASC’s Failover option, we recommend you use the Sync and No_wdelay options. If you add new NFS clients at a later time, you can assi

NFS clients You must mount a share for each NFS client so that they have access to the share. Do the following on each NFS client’s computer: 1. Cr

Audit NAS shares You can set ASC to audit the activity in Windows NAS shares. This feature tracks when users do any of the following: • Connect/disc

NAS properties You can set NAS properties or update your NAS configuration settings by right-clicking on Windows Clients and selecting Properties. T

Homes (Server and Domain modes only) On the Homes tab, you can set [homes] properties and select to audit all NAS shares. [homes] is a Samba feature

Select the NAS resource on which the [homes] share will be located - Users will map a share on this NAS resource in one of the following ways: \\s

TimeView should remain mounted. The TimeView will be deleted when this length of time is reached. Note: If the user is mapped to the TimeView when

NAS directory permissions You can set basic Unix permissions for NAS directories by right-clicking on a NAS folder and selecting Directory Properties

SYSTEM SPECIFICATION In this part, it will cover the detailed specification summary of all important components that make up the Acer Altos NAS 700 A

NAS file information NAS clients use the shares assigned to them and, depending upon their access rights, can create, share, read, and write files/fo

NAS utilities ASC provides several utilities you can use to manage your NAS Resources. They are accessible by right-clicking on a NAS Resource and se

Access Control Lists (ACLs) ACLs allow administrators to define more fine-grained access to files and directories. Instead of assigning Windows clien

For the "UserBDirectory" directory, give UserB Full Control. For the "Everybody" directory, give both UserA and UserB Full Contr

Back up/restore extended attributes on Linux When you perform a file-by-file backup or restore of your NAS shares you will also want to back up/resto

Acer Altos® NAS 700 Solution Guide 157

necessary, at the Altos NAS, this centralizes and therefore simplifies the backup management. It is also cost-effective as there is no need for backu

ACER ASC Express Features • Up to 730 GB internal storage / Up to 2 TB with external storage enclosure. • Mirroring: Protects against device/cab

Qlogic 2340 (Optional Fibre Channel HBA Controller) The Qlogic QLA234x controllers bring the latest in Fibre Channel 2 (FC2) technology, doubling spe

Abstract Acer Altos NAS 700 is a Solution based on Acer Storage Center (ASC) Software Version 4.0. ASC provides vital storage services—virtualiza

INSTALLATION AND CONFIGURATION General Installation Sequence 1) Install the HBA in your ALTOS NAS 700 appliance 2) Connect your ASC NAS 700 applian

Drive. 6. Choose the RAID Level (in this case RAID 1) and select the size of your first LUN. We recommend to create a LUN with the size of 8000 MB.

A) Red Hat Linux 7.3 installation using the Recovery Image Introduction ACER provides on the ASC 4.0 Express cdrom, a Norton Ghost image to restore

So just click on the REMOVE CONFIGURATION button to remove a device. Then click on the CONFIGURE button to add a newly detected device.

There’re some specific tasks to do when you add the ATI Rage XL (graphics adapter): • Select your Monitor specs (automatic if your monitor is Plug

B) Red Hat Linux 7.3 manual installation This section is for information only 1. Boot from the RedHat Linux CD and hit <Enter> to begin the

7. Disk Partitioning Setup: Select “Have the installer automatically partition for you” and click NEXT. 8. Disk Setup. Verify that the swap part

10. The GRUB password is not mandatory. Leave the field blank if you don’t want to protect the access to your boot loader. Click NEXT to continue

On this page, select No Firewall and click NEXT. 13. Additional Language Support Selection. Here you can select an additional language support for

X Windows system GNOME Network Support NFS File Server Anonymous FTP Server Web Server Networked Managed Workstation Utilities Check the “Select

20. On this screen, you can see the installation of the different packages on your system. The installer will ask you to insert the second and thi

23. Custom X configuration. On this screen, configure a standard graphic resolution such as 1024*768 * 16 bits (65536) colors. Click NEXT. 24.

ASC Server installation 1. After the Linux installation, you must enter into the BIOS by pressing F2 and check that your boot order is configured a

4. Close the START HERE window. Right-click on the desktop and select NEW TERMINAL. 5. In this Terminal window, please type the following command

8. The script checks to see if ASC is already installed on your machine. Press Y to continue the ASC installation. 9. Type your company name an

12. On this page, the cards located in the ASC Server must be selected to run the installation of the drivers. Select 2, 6 and 7. When the sel

14. Linux supports multiple LUNs on the same SCSI ID. In this menu, select the number of LUNs you want to use. The default value is 32. 15

16. The installer offers you the possibility to install several network services such as Telnet, FTP and NTP. These components are all enabled by de

18. A message appears asking the user to wait for a moment during the automatic installation. No user interaction is required now until installatio

20. When the server boots, the Hardware discovery utility named KUDZU starts. Press <ENTER> to go to the next screen. 21. KUDZU has detect

INTRODUCTION... 1 CONTENTS Who should read this Guide 1 Contents of t

23. On this page, you must enter the TCPIP information for the new detected network card. You can select between a dynamic (if you already have a DH

Note: Please make sure you have the CD still in the CD-ROM Drive at this time to allow the setup process to complete. Congratulations. You have

ASC Management Console installation The ASC Management Console is the administrative tool that allows ASC administrators to create, configure, manag

Installation on Linux. For Linux, you will need to manually install the ASC Console. To install the Console software, log into your system as the r

ASC SAN Client installation ASC SAN Clients access their storage resources via software-emulated virtual adapters (for SAN/IP). The storage resourc

Pre-installation checklist ASC provides client software for many platforms and protocols. Please check the following lists for the versions and the

ASC SAN Clients Supported Platform SAN/IP Client The following platforms are supported for SAN/IP clients: Platform Supported version Windows NT

NetWare NetWare 5.1 with Service Pack 6. Make sure NSS is running. NetWare 6.0 with Service Pack 3. Make sure NSS is running. You must have a separa

SAN/IP Client installation on Windows NT, 2000 and 2003. You must be an administrator or have administrator privileges in order to install the clien

• Type the following command to install the client software: rpm -i /mnt/cdrom/Client/Linux/sanclient-4.00-0.883.i386.rpm • The client will be ins

Server statistics 46 Save & Restore an ASC Server configuration 47 Save configuration 47 Restore configuration 48 Licensing 49 Set Server Propert

• ISCMD Start Server=serverIPAddress • When prompted, enter your username and password. • Type the following to scan and discover the ASC disk: •

ASC MANAGEMENT CONSOLE The ASC Console is the administration tool for the ASC storage network. It is a Java application that can be used on a varie

ASC Management Console User interface The ASC Management Console displays the configuration for the ASC Servers on your storage network. The informa

ASC Server This display shows the configuration and status of the ASC Server. Configuration information includes the version of the ASC Server softw

Server statistics To display memory and CPU usage for a server, select the Statistics tab. You can turn the statistics on/off by right-clicking on

Save & Restore an ASC Server configuration ASC provides a convenient way to protect your ASC configuration. This is useful for disaster recove

Restore configuration You can restore an ASC Server configuration from a file that was created using the Save Configuration option. This is for disas

Licensing When you first install ASC, you are given a 45-day live trial period. After that period, you must purchase ASC and its options to continu

Set Server Properties To set properties for a specific server: • Right-click on the server and select Proper es. ti The tabs you see will depend

- The client becomes aware of the multiple IP addresses when it initially connects to the server. Therefore, if you add additional IP addresses in t

Add/delete/display/rescan ASC Servers 96 Add/delete/expand a virtual drive 98 ASC SAN Client on Windows NT/2000/2003 99 ASC SAN Client Monitor 99 Refr

• On the SNMP Maintenance tab, indicate which types of messages should be sent as traps to your SNMP manager Five levels are available: o None

• On the iSCSI tab, iSCSI users can change the port number. The settings on this tab affect system performance during mirror resynchronizatio

Manage Administrators accounts & Password Manage accounts To set properties for a specific server: • Only the root user can add or delete an A

Select the appropriate option. When you add an administrator, the name must adhere to the naming convention of the operating system running on your A

System Maintenance The ASC Management Console gives you a convenient way to perform system maintenance for your ASC Server. Note: The system mainten

Domain name - Internal domain name. Append suffix to DNS lookup - If a domain name is entered, it will be appended to the machine name for name resol

Jumbo Frame Definition In 1998, Alteon Networks, Inc. promoted an initiative to increase the maximum size of the MAC Client Data field from 1500-by

Physical resource When you highlight Physical Resources, the right-hand pane displays the SCSI addresses (comprised of adapter number, channel numb

Reserved for direct device - A SCSI device, such as a hard disk, tape drive or library that has not yet been assigned as a SAN Resource. Used in dir

SCSI aliasing With ASC, you can eliminate a potential point of failure in your storage network by providing multiple paths to your storage devices us

To use the auditing feature: 146 NAS properties 147 NAS file information 152 NAS utilities 153 Expand a NAS Resource 153 Access Control Lists (ACLs)

Rescan adapters To rescan all adapters and search for new devices, right-click on Physical Resources and select Rescan. (Linux only) If you only

Import a disk You can import a ‘foreign’ disk into an ASC Server. A foreign disk is a virtualized physical device containing ASC logical resources pr

Logical Resources Logical resources are all of the resources defined on the ASC Server, including SAN Resources, NAS Resources, Replica Resources, a

In addition, when you highlight a SAN or NAS Resource, you will see a GUID field in the right-hand pane. The GUID (Global Unique Identifier)

ASC SAN Clients ASC SAN Clients are the actual file and application servers that utilize the storage resources via the ASC Server. These SAN Clie

The Resources tab displays a list of SAN Resources that are allocated to this client. The adapter, SCSI ID and LUN are relative to this ASC SAN clien

ASC NAS Clients ASC NAS Clients are the users and groups that access NAS resources via the ASC Server. There are two types of NAS clients you will s

Information on the Connection(s , Share(s , and Locked File(s) tabs is updated every few seconds. You can set the interval by right-clicking on the

Console Options To set options for the Console: Select Tools --> Console Opt ons. i Make any necessary changes. Remember passwo d for session -

The options affect how information for each Console session will be maintained: Overwrite log file - Overwrite the information from the last Conso

Menu Label - The application title that will be displayed in the Custom menu. Command - The file (usually an.exe) that launches this applicati

CONFIGURE ASC SAN RESOURCES Once you have physically attached your physical SCSI/Fibre Channel devices to your ASC Server you are ready to create SAN

When a virtual device is allocated to an application server, the server thinks that an actual SCSI storage device has been physically plugged into it

This example shows a single physical disk split into two virtual devices. This is useful when a single large device exists, such as a RAID, which c

Service enabled devices Service enabled devices are hard drives with existing data that can be accessed by ASC to make use of all key ASC storage ser

Procedure to create SAN resources SAN Resources are created in the ASC Console. Note: After you make any configuration changes, you must restart the

Create a virtual device SAN Resources Note: Each ASC Server supports a maximum of 1024 SAN Resources. Right-click on SAN Resources and select New. S

Select how you want to create this virtual device. Custom lets you select which physical device(s) to use and lets you designate how much space

If you select Custom, you will see the following windows: Select either an entirely unallocated orpartially unallocated device.Only one device can b

If you select Batch, you will see the following window: Select either an entirely unallocated orpartially unallocated device.Indicate how to name ea

INTRODUCTION This solution guide discusses the installation, configuration, management troubleshooting and the benefits provided by the Acer Altos NA

Confirm that all information is correct and then click Finish to create the virtual device SAN Resource. (Express and Custom only) Indicate if you wo

the original physical disk instead of treating it as a Acer device. This can be useful for vendors who only recognize their own storage devices. Sele

Even though service enabled devices are used as is, a virtual header is created on another physical device to allow ASC’s storage services to be sup

Confirm that all of the information is correct and then click Finish to create the SAN Resource. Indicate if you would like to assign the new SAN Res

Select the SAN Resource to be assigned. Read/Write - Only one client can access this SAN Resource at a time. All others (including Read Only) will

For SAN/IP clients, you will see the following screen: If the SAN/IP client that you want to assign to the SAN Resource does not appear on the lis

For iSCSI clients, you will see the following screen: Acer Altos® NAS 700 Solution Guide 88

Assign a client to one or more SAN Resources Notes: Right-click on a SAN Client and select Assign. Select the SAN Resource to be assigned. Read/W

Expand a virtual device Once owner and fail back timing. Since virtual devices do not represent actual physical resources, they can be expanded as

Right-click on a virtual device (SAN or NAS) and select Expand. Select how you want to expand the virtual device. Custom lets you select which ph