Acer G5450 User Manual

Acer Altos G5450 SeriesUser’s Guide

xWarning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note

4 System BIOS82Floppy Configuration The Floppy Configuration submenu displays the type of floppy disk drive installed in the server. Transfer ModeSe

83Boot Configuration Parameter Description OptionBoot-time Diagnostic ScreenChoose whether to display the boot-time diagnostic screen during POST. E

4 System BIOS84DMI Event Logging After Power FailureDefines the power state to resume to after a system shutdown that is due to an interruption in

85View DMI Event LogPress Enter to view the DMI (Desktop Management Interface) event log. To return to the DMI Event Logging submenu, click Continue i

4 System BIOS86Security menuThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.The

87 Setting a system password1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. A

4 System BIOS88Changing a system password1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then p

89Server menu Parameter DescriptionSystem Management Displays basic system ID information, as well as BIOS and BMC firmware versions.Press Ent

4 System BIOS90System ManagementThe System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmw

91Parameter Description OptionCOM Port AddressSelect whether to enable console redirection.Console redirection enables users to manage the system from

xi• the product exhibits a distinct change in performance, indicating a need for service • the product does not operate normally after following the o

4 System BIOS92Event Log Configuration Parameter Description OptionClear All Event LogsPress Enter then select whether to clear all entries in the

93Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specifi

4 System BIOS94Exit menuThe Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter.

5 Systemtroubleshooting

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize

97Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Pur

5 System troubleshooting98Initial system startup problemsProblems that occur at initial system startup are usually caused by an incorrect installatio

99Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you’re encountering. • AC power is availabl

5 System troubleshooting100Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause.Che

101Verifying the condition of the storage devicesAs POST determines the system configuration, it tests for the presence of each mass storage device in

xiiTips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of phy

5 System troubleshooting102Specific problems and corrective actionsListed below are specific problems that may arise during the use of your server an

103HDD activity indicator does not light. Do the following:• Make sure the data and power cables are connected correctly.• Check that relevant switche

5 System troubleshooting104Network connection indicators do not light. Do the following:• Check the cabling and network equipment to make sure that t

105No characters appear on the display monitor.Check the following:• Is the keyboard functioning? Test it by turning the Num Lock function on and off

5 System troubleshooting106

Appendix A: Server management tools

This appendix gives an overview of the different server management tools supported by your server.

109Server management overviewThe server management tools supported by the Altos G5450 system is listed in the table below.Tool FunctionPhoenixBIOS Set

Appendix A: Server management tools110RAID configuration utilitiesRAID option for the Altos G5450 system is provided through either the onboard SATA

111Note: You have to install at least one SATA HDD to the onboard SATA controller in the system or you cannot see the MediaShield ROM BIOS 6.77 during

xiiiTaking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens

Appendix A: Server management tools112Creating and Initialing a RAID Volume1 Launch the configuration menu.2 Select Configuration Wizard3 Select Add

113Starting LSI MegaRAID SAS RAID Configuration UtilityTo start LSI MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP, press CTRL-M whe

Appendix A: Server management tools114Initial RAID Volume1 Select Initialize from Management menu. All logical drives should be listed under Logical

Appendix B: Rack mount configuration

This appendix shows you how to set up the Altos G5450 server in a rack mount configuration.

117Rack installation informationThe Altos G5450 server system can also be mounted in a rack-model position. A rack mount kit is available for customer

Appendix B: Rack mount configuration118• Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Caref

119Screw typesThe following screws are used in the assembly of the Altos G5450 system and bundled rack-mountable components. Front brackets 2 Attach t

Appendix B: Rack mount configuration120Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes arranged in a

121Rack installation procedures Preparing the server for rack installation1 Remove the foot stands from the server.(1) Lay the server on its side on a

xivDeveloping good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly

Appendix B: Rack mount configuration1223 Remove the inner rails from the mounting rails.(1) Extend the inner rail from the mounting rail until the ra

123Preparing the rack for server installation1 Install eight distands into the vertical rails of the system rack. 2 Adjust the front bracket to the pr

Appendix B: Rack mount configuration1243 Install the mounting rails to the system rack. (1) Install the mounting rails to the rack by using four M6 x

125Installing the server in the system rackWarning! To avoid injury, care should be taken when pressing the inner rail release latches and sliding the

Appendix B: Rack mount configuration126Installing the cable arm optionThe cable arm option allows you to tie-wrap all cables to and from the system.

1273 Extend the cable arm enough to attach it to the installed M6 cage nuts, and secure it with two M6 x 18 screws. 4 Arrange the server cables.(1) Co

Appendix B: Rack mount configuration128

129IndexNumerics5.25 inch device baysinstall 46location 9supported devices 4AAcer EasyBUILDscope 29using 29ARMC/3 moduleboard layout

130view 8front panel 9Hhard driveactivity indicator, location 9activity indicator, status 20BIOS settings 80install, easy-swap 45ins

131status indicator, location 12power-on password 86power-on self-test, see POST 27processorBIOS information 73BIOS settings 74configur

Contents1 System tour 1System specifications 3Performance 3Mechanical 6Environmental 6Hardware options 7External and internal structure 8Front bezel

132FAQ 102FDD problem 102hardware diagnostics 100HDD problem 103initial checklist 99initial startup problems 98memory problem 103

xviRemoving a HDD cage 42Installing an additional hard drive 43Configuring a 5-25 inch storage device 46Upgrading the processor 48Upgrading the system

xviiInitial system startup problems 98Initial troubleshooting checklist 99Hardware diagnostic testing 100Checking the boot-up status 100Verifying the

xviii

1 System tour

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

The Acer Altos G5450 server is a fully modular dual-processor system featuring the latest in computing technology. It hosts a range of powerful and fl

3System specificationsThis section lists down the impressive computing features of the Altos G5450 system.PerformanceProcessor • Two socket F (1207-pi

1 System tour4PCI interface • Five PCI bus slots• Two PCI Express x16 bus slots with, one x16 throughput and one x8 throughput• One PCI Express x8 bu

5I/O ports Power supply and system fan• 610-watts power supply with hot-swap redundant option • System fan with redundant or hot-swap redundant optio

1 System tour6Mechanical •Chassis • Tool-less chassis design for easy hardware access and configuration• Tower and rack-mount (5U, tray-less) setup

7Hardware optionsNote: To purchase the any of the following hardware options, contact your local Acer representative. • Media storage • LSI SAS contro

1 System tour8External and internal structureFront bezel No. Component1 Side panel release button2 Security keylockThis lock secures the bezel do

9Front panel No. Icon Component Description1 DVD-ROM drive Eject button Press this button to open the DVD drive tray.2 DVD-ROM drive activity indica

1 System tour108 Status/fault indicator Indicates the status of the system operations (green/amber). 9 LAN port 1/2 status indicatorsIndicate the sys

11Rear panel No. Icon Component Description1 Power supply module release latchPush down the latch to disengage the module from the chassis.2 Power s

iiiNoticesFCC declaration of conformityThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

1 System tour128 USB 2.0 ports Connects to USB devices.9 Gigabit LAN ports 1/2 Connects to an Internet or intranet network.10 Unit identification (UI

13Internal components No. Component1 Redundant power supply module bay2 Heat sink fan (HSF) assemblies3 Release sliders for the 5.25-inch devices4 R

1 System tour14System boardsMainboard

15No. Code Description1 KB_MS1 TOP: PS/2 Mouse PortBottom: PS/2 Keyboard Port2 COMA1 Serial Port3 VGA1 Monitor Port4 R_USB1 USB2.0 Port5 GLAN1 Gig

1 System tour1621 IDE1 IDE Cable connector22 SATA 1-6 SATA Data cable connector23 F_USB1 Front USB cable connector24 F_USB2 Internal USB cable connec

17Backplane board The backplane board attached to rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model. 43 BP1I2C

1 System tour18BMC module The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction

19ARMC/3 module The optional ARMC/3 module expands the server’s remote management function through its own dedicated NIC port. System administrators c

1 System tour20System LED indicatorsThis section discusses the different LED indicators located on the:• Front panel• Hot-plug HDD carrier• LAN port•

21Hot-plug HDD LED indicator A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states.

ivNotice: Peripheral devicesOnly peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be att

1 System tour22Power supply module LED indicators Indicator Color Status DescriptionStatus (top) Green On Output requirements are met.Off AC power

2 System setup

This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.

25Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

2 System setup26Connecting peripheralsThe color-coded I/O port panel on the system rear accepts a variety of compatible peripherals. Refer to the fig

27Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you ca

2 System setup28Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the b

29Configuring the system OS The Altos G5450 comes with Acer EasyBUILD that allows users to conveniently install the preferred operating system. To st

2 System setup30Rack mount configurationThe Altos G5450 server is a dual-platform system that can be set up in both tower and rack-mount configuratio

31Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system run

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2 System setup32

3 System upgrade

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

35Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections cont

3 System upgrade36Pre-installation instructions Perform the steps below before you open the server or before your remove or replace any component.Wa

37Opening the serverCaution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-inst

3 System upgrade38Removing the front bezel 1 Remove the side panel. Refer to the previous section for instructions.2 Remove the front bezel.(1) Relea

39Configuring the hard drive The two HDD cage bays of the Altos G5450 accommodates both hot-plug and easy-swap HDD cage models. The main difference be

3 System upgrade403 Install the HDD cage.(1) Slide the cage into the lower bay with the HDD carriers facing front. The cage locked to the chassis wit

41(3) Connect the other end of the SAS/SATA2 cable to the SAS connector of the add-on SAS controller board.4 Remove the HDD cage bay plastic cover fro

viCE Declaration of conformityWe, Acer Computer (Shanghai) Limited3F, No. 168 Xizang Medium Road, Huangpu District,Shanghai, ChinaContact Person: Mr.

3 System upgrade42Removing a HDD cage1 Perform the pre-installation instructions described on page 35.2 Prepare the HDD cage for removal. • For a hot

43Installing an additional hard driveThe Altos G5450 HDD cage models supports both SATA2 and SAS hard drives in different capacities. Note: If you in

3 System upgrade444 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. 5 Install the new hard

45To install an easy-swap hard drive: 1 Remove the side panel from the chassis. Go to page 37 for instructions. 2 Observe steps 2 through 5 of the pre

3 System upgrade46Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage

47Keep this cover for future reinstallation.6 Install the new 5.25-inch storage device.The instructions given below apply to a regular 5.25-inch stora

3 System upgrade48Upgrading the processor This section explains the procedures for removing and installing the processor and heat sink fan (HSF) asse

493 Remove the HSF assembly. Important: Before removing a CPU from the mainboard, make sure to create a backup file of all important data. (1) Observe

3 System upgrade50(3) Grasp the processor by its edges and lift it out of its socket.(4) Store the old processor inside an anti-static bag.(5) Remove

517 Reinstall the HSF assembly. (1) Apply thermal grease.Apply approximately 0.1ml of the thermal grease compound to the top of the CPU.(2) Install th

viiDeclaration of conformity for EU countriesHereby, Acer, declares that this PC series is in compliance with the essential requirements and other rel

3 System upgrade52Upgrading the system memoryThis section includes instructions for removing and installing a DIMM (dual in-line memory module). Alto

53DIMM population guidelinesImportant: For the system to function, DIMM modules must be installed or removed in matched pairs, following the slot sequ

3 System upgrade54The table below lists the supported memory installation based on the processor configuration:Single processor configuration* suppor

55Dual-processors configuration* support depends on 4 GB DIMM availableCPU 1 / CPU 2 (Dual Processors Installed)TotalCapacityDIMM B1/A1DIMM C1/D1DIMM

3 System upgrade56Removing a DIMMBefore you can install a new pair DIMMs in the sockets, remove first any previously installed DIMM from that sockets

57Installing a DIMM Warning! DIMM of the same type, size and manufacturer must be installed into the same colored DIMM slots. 1 Observe the ESD precau

3 System upgrade58Installing an expansion card This section explains how to install an expansion card.I/O interface Altos G5450 has five PCI bus slo

59Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system

3 System upgrade60Installing the BMC module The optional BMC module allows system administrators to manage the Altos G5450 system remotely over a net

61Installing the ARMC/3 module Remote system management just got easier with the new ARMC/3 module. The module provides high performance KVM (keyboard

viiiInformation for your safety and comfort Safety instructionsRead these instructions carefully. Keep this document for future reference. Follow all

3 System upgrade622 Locate the SODIMM1 slot on the BMC module board. If necessary, remove any boards or cables that prevent access to it.3 If necessa

63(2) Pull out the slot cover and store it for reassembly later.Caution: Do not discard the slot cover. If the expansion card is removed in the future

3 System upgrade64(5) Connect the card’s LAN cable to the LAN1 connector of the ARMC/3 module.7 Observe the post-installation instructions described

65Installing a redundant power supply module The Altos G5450 supports two 610-watts hot-swap power supply modules. The system ships out with only one

3 System upgrade66To install a hot-swap power supply module:1 Detach the cover from the chassis.Keep the cover for future reassembly.2 Slide the modu

4 System BIOS

4 System BIOS68

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

4 System BIOS70BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since mos

71Entering BIOS setup 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server.

ix• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings mu

4 System BIOS72BIOS setup navigation keysUse the following keys to move around the Setup utility.• Left and Right arrow keys – Move between selection

73Main menu Parameter DescriptionSystem Time Set the system time following the hour-minute-second format.System Date Set the date following the mo

4 System BIOS74Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submen

75CPU Speed The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MH

4 System BIOS76Memory Configuration Parameter Description OptionExtended MemoryTotal size of extended memory detected during POSTDIMM Group #1 -

77Advanced Chipset Control Parameter Description OptionWake on Keyboard/MouseSelect whether to enable the Wake on Keyboard/Mouse function.EnabledDis

4 System BIOS78PCI Configuration Parameter Description OptionPCI Slot 1 - 5 Option ROMWhen enabled, this setting will initialize the device expansi

79I/O Device Configuration Parameter Description OptionSerial Port A/B When enabled, it allows you to configure the serial port settings. When set

4 System BIOS80IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the system hard drive(s). SATA

81I/O Channel 0/Secondary Master/Slave Parameter Description OptionType Selects the drive type. AutoNoneCD-ROMATAPI RemovableIDE Removable UserTotal