Acer Altos G320 SeriesUser’s Guide
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Appendix A: System management utility90ASMAcer Server Manager is a server management tool. It is specially designed to help spot errors or potential
91System setupMake sure that the system meets the requirements listed before proceeding. You may also want to change your screen resolution to 800 x 6
Appendix A: System management utility92RAID configuration utilityCaution! Using the RAID configuration utility erases all data previously saved in th
Appendix B: SATA RAID configuration
This appendix provides a description of the embedded server technology and explains how to use the utility for configuring and managing RAID systems.
95OverviewEmbedded with the system BIOS is a configuration utility that provides server RAID technology and enables you to configure disk arrays and l
Appendix B: SATA RAID configuration96• Independent support for WC, RC, and UDMA (direct memory access)• Support for Stop On Error during bootup• Supp
97• Automatic resume of rebuilding on restart• Support for manual rebuild• Physical drive roaming• Independent stripe size configuration per logical d
Appendix B: SATA RAID configuration98Assigning RAID levelsOnly one RAID level can be assigned to each array. The table below displays the drives requ
9910 A combination of RAID 1 and RAID 0. Use for medium-sized databases or any environment that requires a higher degree of fault tolerance and modera
1 System tour
Appendix B: SATA RAID configuration100RAID CU (configuration utility)The RAID CU configures disk arrays and logical drives. The CU resides in the BIO
101Note: The Configure S-ATA as parameter is disabled when the ATA/IDE Mode is not set to Enhanced mode. (5) Save settings and exit the BIOS setup u
Appendix B: SATA RAID configuration102Configuring arrays and logical drivesConfiguration guidelinesWe recommend using drives with the same capacity i
103• Quick configuration • Detailed configuration For detailed configuration of arrays and logical drive, you can choose from the following configurat
Appendix B: SATA RAID configuration104Detailed configurationPerforming detailed configurationFollow the instructions below to configure arrays and lo
1055 Set the RAID level for the logical drive by highlighting RAID, then press Enter.A list of the available RAID levels for the current logical drive
Appendix B: SATA RAID configuration106The indicator for the selected drive changes from READY to ONLIN A[array number]-[drive number]. For example, O
107Initializing logical drivesYou can initialize the logical drives using batch initialization or individual initialization. Batch initialization can
Appendix B: SATA RAID configuration1085 After the initialization is completed, press Esc to return to the previous menu.When you press Esc while init
109Rebuilding failed disksA manual rebuild is used to rebuild failed drives. The CU allows manual rebuild for an individual drive or a group of drives
The Acer Altos G320 server is an entry level single-processor general purpose system. The system offers a new standard for flexible productivity ideal
Appendix B: SATA RAID configuration110Checking data consistencyThe Check Consistency feature verifies the correctness of the redundancy data in the s
111TroubleshootingProblems and suggested solutionsThe following table describes possible problems you might encounter while using the CU, along with s
Appendix B: SATA RAID configuration112One of the hard drives in a mirrored (RAID 1) array has failed.Replace the failed drive with another drive that
Appendix C: SCSI RAID configuration
This appendix explains how to use the SCSI RAID configuration utility for creating a RAID volume in SCSI drives.
115Configuring the SCSI/SCSI RAID HBAThis section shows how to create a RAID 1 (mirror) volume. This feature requires the installation or presence of
Appendix C: SCSI RAID configuration116WARNING: Data on drive will be LOST!Press DELETE if data loss OK or any other key to cancel.6 Press the Delete
117Using the MegaRAID configuration utilityTurn on the system. When prompted, press Ctrl+M to enter the MegaRAID configuration utility. After a few se
Appendix C: SCSI RAID configuration1183Select YES. In the menu, the selected drive’s indicator will change from READY to HOTSP.4 Press Esc to end the
119IndexAAcer Server Manager (ASM) 90system requirements 90ASM Agent 90ASM Console 90system setup 91install ASM Agent 91install ASM
3Features summaryListed below are the system’s key features:Processor• Single LGA775 socket supporting the following Intel® processors:• Pentium D pro
120configure logical drives 102consistency check 110easy configuration 104initializing drives 107new configuration 105option 103deta
1 System tour4Media storage• 3.5-inch, 1.44 MB floppy drive• DVD-ROM or combo drive• Three 5.25-inch device bays for add-on options:• DAT72 tape driv
5• VGA/monitor port• Serial port• Two LAN ports (RJ-45)Operating system and software• Operating system options:• Microsoft® Windows® Server 2003, X64
1 System tour6External and internal structureFront panel No. Component1 DVD-ROM or combo drive 2 Volume control3 Headphone/Earphone port 4 DVD-ROM o
7Front panel LED indicatorsBelow table lists the LED states on the front panel. 10 Hard disk drive (HDD) activity indicator 11Power indicator 12 Power
1 System tour8Rear panel No. Icon Component1 Main power supply unit2 PS/2 keyboard port3 PS/2 mouse port4 Serial port5 VGA/monitor port6 Gigabit LAN
9LAN LED indicatorsThe LAN port features two LEDs that indicate the status of each port. Below table lists the LED states on the LAN ports.Note: The
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha
1 System tour10Internal components No. Component1 Power supply unit2 CPU and HSFD (heat sink-fan duct) assembly3 Mainboard4PCI slot5HDD bays6 5.2
11Mainboard layoutThe mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Description1 System fan c
1 System tour126 CPU socket7 +12V power supply connector8IDE connector9FDD connector10 SATA port 2 and 3 connectors11 SCSI status LED connector12 Mai
13Jumper settingsMaintenance mode jumper The J9H3 jumper is a 2-pin jumper blocks that is used to perform system maintenance mode options. The table b
1 System tour14Clear CMOS jumperThe 2-pin jumper blocks in the J9G3 jumper are used to perform clearing of NVRAM and system BIOS recovery options. Th
2 System setup
This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.
17Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system
2 System setup18Connecting peripheralsRefer to the illustration below for specific connection instructions on the peripherals you want to connect to
19Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now power on the syst
iiiNoticesFCC noticeClass A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once th
2 System setup20Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boo
21Turning off the systemThere are two ways by which you can turn off the server. These include:To turn off the server, on the Windows taskbar click on
2 System setup22
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.
25Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections contain important
3 System upgrade26Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt th
27Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-inst
3 System upgrade28Unlocking the front bezelA security lock secures the bezel door to protect the system unit from unauthorized access. Insert the key
29Installing and removing storage devicesThe system supports 3.5-inch and 5.25-inch internal storage devices. The system comes pre-installed with a fl
ivNotice: Shielded cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.Not
3 System upgrade30To install a 5.25-inch storage device:Note: If you are installing a storage device on an empty 5.25-inch drive bay, you must remove
31Installing and removing a hard disk This section include instructions for installing and removing a hard disk.The three empty HDD bays allow you to
3 System upgrade32To install a hard disk:1 Observe the ESD precautions and pre-installation procedures described on page 25.2 Push the lever in the d
33Upgrading the processorThis section include instructions for installing and removing a processor and the heat sink-fan duct (HSFD) assembly. Removin
3 System upgrade345 Place the HSFD assembly upside down on a flat surface.Note: Wipe off the thermal grease from both the HSFD assembly and CPU using
35Note: Do not touch the socket contacts.5 If a protective cover is installed on the load plate, remove first before installing the processor. If not,
3 System upgrade36(1) Align the HSFD assembly with the CPU (1). (2) Tighten the assembly’s four screws to secure it to the mainboard (2). (3) Connect
37Upgrading the system memoryThis section includes instructions for removing and installing a memory module. Altos G320 has four DDR2-533/667 DIMM slo
3 System upgrade38• Altos G320 mainboard does not support installation of three DIMMs only. The table below lists the supported memory installation b
39Removing a DIMMBefore you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. Important: Before removin
vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions m
3 System upgrade403 Open the clips on the socket.4 Align then insert the DIMM into the socket (1).5 Press the holding clips inward to lock the DIMM i
41Installing an expansion cardThis section explains how to install an expansion card. The onboard expansion slots supports PCI (Peripheral Component I
3 System upgrade429 Secure the card with the bracket lock (6). 10 Observe the post-installation instructions described on page 26. Note: When you tur
4 BIOS setup
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
45BIOS setup BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are alre
4 BIOS setup46Entering BIOS setupPower on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note:
47•Press F1 for General Help on using the BIOS setup.•Press F10 to save changes and close the BIOS setup.•Press Esc to close the BIOS setup.In the des
4 BIOS setup48MainThe Main menu displays basic and important information about the system. These information are necessary for troubleshooting and ma
49SW Single Processor ModeEnables or disables the dual-core processor support.It is recommended that you disable this feature for maximum performance.
vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operatin
4 BIOS setup50System Time Sets the time following the hour-minute-second format. Valid values for hour, minute, and second are:Hour: 00 to 23Minute:
51AdvancedThe Advanced menu contains parameter values that define how the system behaves on startup.Warning! Be cautious in setting parameter values i
4 BIOS setup52Boot ConfigurationThe Boot Configuration submenu lets you specify the preferred settings for system bootup. Parameter Description Optio
53Peripheral ConfigurationThe Peripheral Configuration submenu lets you define the parameter settings for the system’s serial and LAN ports. Max CPU
4 BIOS setup54Drive ConfigurationThe Drive Configuration submenu lets you define the parameter settings related to the hard disk/s. PCI Express
55ATA/IDE Mode When set to Enhanced, it will enable all SATA and PATA controllers.When set to Legacy, it will enable up to 2 IDE channels for OS that
4 BIOS setup56Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Descriptio
57Event Log ConfigurationThe Event Log Configuration submenu lets you specify the appropriate settings for system’s event handling function. The syste
4 BIOS setup58Video ConfigurationThe Video Configuration submenu lets you define the parameter settings related to the video adapter. ECC Event L
59Hardware MonitoringThe Hardware Monitoring submenu displays the current speed status of the system fans, temperature level of a specified component
ContentsNotices iiiFCC notice iiiLaser compliance statement ivImportant safety instructions v1 System tour 1Features summary 3External and internal
4 BIOS setup60Chipset ConfigurationThe Chipset Configuration submenu lets you set the memory interleave and node interleave settings, specify setting
61USB ConfigurationThe USB Configuration submenu lets you specify settings for USB devices. Parameter Description OptionUSB 2.0 Enables the USB 2.0 c
4 BIOS setup62SecurityThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Paramete
63Setting the Supervisor/User password:1 Use the up/down keys to highlight a password parameter (Supervisor Password or User Password), then press Ent
4 BIOS setup64Power The Power menu allows you to configure the system’s power management feature. Parameter Description OptionAfter Power Failure
65Wake on LAN from S5When set to Power on, the system will resume from an S5 state if a PME (Power Management Event) is asserted. When set to Stay off
4 BIOS setup66BootThe Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage d
67Boot to Optical DevicesEnables or disables the system to boot from an optical device. EnableDisableBoot to Removable DevicesEnables or disables the
4 BIOS setup68ExitThe Exit menu displays the various options to quit from the BIOS setup utility. Highlight any of the exit options then press Enter.
69Save Custom DefaultsSaves the custom settings for all BIOS setup parameters. Discard ChangesDiscards changes made in the BIOS setup. The F7 key can
viiiMemory module installation guidelines 37Removing a DIMM 39Installing a DIMM 39Installing an expansion card 414 BIOS setup 43BIOS setup 45Entering
4 BIOS setup70
5 Troubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize
73TroubleshootingThis chapter helps you identify and solve problems that might occur while you are using the system.For any issue, first ensure that y
5 Troubleshooting74First steps checklist• AC power available at the wall outlet?• Are the power supplies plugged in? Check the AC cable(s) on the bac
75Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and locating its source.Caution! Before
5 Troubleshooting76operating system prompt does not appear, see "No Characters Appear on Screen" on page 82.Specific problems and correctiv
77• Check that FDD is properly configured.• If you are using the onboard diskette controller, use BIOS setup on page 45 to make sure that onboard “Flo
5 Troubleshooting78• Check that relevant switches and jumpers on the drive are set correctly.• Check that drive is properly configured.• Check that o
79• If using RAID configuration with SATA or SCSI drives, make sure the RAID card is installed correctly. Bootable CD drive is not detected.Make sure
ixRAID configuration utility 92SATA RAID configuration utility 92SCSI RAID configuration utility 92Appendix B: SATA RAID configuration 93Overview 95Fe
5 Troubleshooting80Problems with the networkNetwork status indicator does not light.Do the following:• Check the cabling and network equipment to mak
81Network activity indicator does not light.Do the following:• Make sure the correct network drivers are loaded on the system.• Network might be idle.
5 Troubleshooting82No characters appear on the screen.Check the following:• Is the keyboard functioning? Test it by turning the “Num Lock” function o
83Characters are distorted or incorrect.Check the following:• Are the brightness and contrast controls properly adjusted on the video monitor? Refer t
5 Troubleshooting84BIOS POST error beep codesThe following table lists the POST error beep codes. Prior to system video initialization, BIOS uses the
854-7, 9-11 • Indicates a fatal error. Consult your dealer or local Acer representative for assistance. • If beep codes are generated even when all PC
5 Troubleshooting86
Appendix A: System management utility
This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your serve
89OverviewYour Altos G320 server supports the following system management utilities:• ASM (Acer Server Manager) This utility allows you to spot errors
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