Acer G320 User Manual

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Summary of Contents

Page 1 - Acer Altos G320 Series

Acer Altos G320 SeriesUser’s Guide

Page 3 - FCC notice

Appendix A: System management utility90ASMAcer Server Manager is a server management tool. It is specially designed to help spot errors or potential

Page 4 - Laser compliance statement

91System setupMake sure that the system meets the requirements listed before proceeding. You may also want to change your screen resolution to 800 x 6

Page 5 - Important safety instructions

Appendix A: System management utility92RAID configuration utilityCaution! Using the RAID configuration utility erases all data previously saved in th

Page 6

Appendix B: SATA RAID configuration

Page 7 - Contents

This appendix provides a description of the embedded server technology and explains how to use the utility for configuring and managing RAID systems.

Page 8 - 5 Troubleshooting 71

95OverviewEmbedded with the system BIOS is a configuration utility that provides server RAID technology and enables you to configure disk arrays and l

Page 9 - Index 119

Appendix B: SATA RAID configuration96• Independent support for WC, RC, and UDMA (direct memory access)• Support for Stop On Error during bootup• Supp

Page 10

97• Automatic resume of rebuilding on restart• Support for manual rebuild• Physical drive roaming• Independent stripe size configuration per logical d

Page 11 - 1 System tour

Appendix B: SATA RAID configuration98Assigning RAID levelsOnly one RAID level can be assigned to each array. The table below displays the drives requ

Page 12

9910 A combination of RAID 1 and RAID 0. Use for medium-sized databases or any environment that requires a higher degree of fault tolerance and modera

Page 14 - 1 System tour

Appendix B: SATA RAID configuration100RAID CU (configuration utility)The RAID CU configures disk arrays and logical drives. The CU resides in the BIO

Page 15 - Power supply

101Note: The Configure S-ATA as parameter is disabled when the ATA/IDE Mode is not set to Enhanced mode. (5) Save settings and exit the BIOS setup u

Page 16 - Front panel

Appendix B: SATA RAID configuration102Configuring arrays and logical drivesConfiguration guidelinesWe recommend using drives with the same capacity i

Page 17 - Front panel LED indicators

103• Quick configuration • Detailed configuration For detailed configuration of arrays and logical drive, you can choose from the following configurat

Page 18 - Rear panel

Appendix B: SATA RAID configuration104Detailed configurationPerforming detailed configurationFollow the instructions below to configure arrays and lo

Page 19 - LAN LED indicators

1055 Set the RAID level for the logical drive by highlighting RAID, then press Enter.A list of the available RAID levels for the current logical drive

Page 20 - Internal components

Appendix B: SATA RAID configuration106The indicator for the selected drive changes from READY to ONLIN A[array number]-[drive number]. For example, O

Page 21 - Mainboard layout

107Initializing logical drivesYou can initialize the logical drives using batch initialization or individual initialization. Batch initialization can

Page 22

Appendix B: SATA RAID configuration1085 After the initialization is completed, press Esc to return to the previous menu.When you press Esc while init

Page 23 - Jumper settings

109Rebuilding failed disksA manual rebuild is used to rebuild failed drives. The CU allows manual rebuild for an individual drive or a group of drives

Page 24 - Clear CMOS jumper

The Acer Altos G320 server is an entry level single-processor general purpose system. The system offers a new standard for flexible productivity ideal

Page 25 - 2 System setup

Appendix B: SATA RAID configuration110Checking data consistencyThe Check Consistency feature verifies the correctness of the redundancy data in the s

Page 26

111TroubleshootingProblems and suggested solutionsThe following table describes possible problems you might encounter while using the CU, along with s

Page 27 - Setting up the system

Appendix B: SATA RAID configuration112One of the hard drives in a mirrored (RAID 1) array has failed.Replace the failed drive with another drive that

Page 28 - Connecting peripherals

Appendix C: SCSI RAID configuration

Page 29 - Turning on the system

This appendix explains how to use the SCSI RAID configuration utility for creating a RAID volume in SCSI drives.

Page 30 - Power-on problems

115Configuring the SCSI/SCSI RAID HBAThis section shows how to create a RAID 1 (mirror) volume. This feature requires the installation or presence of

Page 31 - Turning off the system

Appendix C: SCSI RAID configuration116WARNING: Data on drive will be LOST!Press DELETE if data loss OK or any other key to cancel.6 Press the Delete

Page 32 - 2 System setup

117Using the MegaRAID configuration utilityTurn on the system. When prompted, press Ctrl+M to enter the MegaRAID configuration utility. After a few se

Page 33 - 3 System upgrade

Appendix C: SCSI RAID configuration1183Select YES. In the menu, the selected drive’s indicator will change from READY to HOTSP.4 Press Esc to end the

Page 34

119IndexAAcer Server Manager (ASM) 90system requirements 90ASM Agent 90ASM Console 90system setup 91install ASM Agent 91install ASM

Page 35 - Installation precautions

3Features summaryListed below are the system’s key features:Processor• Single LGA775 socket supporting the following Intel® processors:• Pentium D pro

Page 36 - 3 System upgrade

120configure logical drives 102consistency check 110easy configuration 104initializing drives 107new configuration 105option 103deta

Page 37 - Opening the server

1 System tour4Media storage• 3.5-inch, 1.44 MB floppy drive• DVD-ROM or combo drive• Three 5.25-inch device bays for add-on options:• DAT72 tape driv

Page 38 - Removing the front bezel

5• VGA/monitor port• Serial port• Two LAN ports (RJ-45)Operating system and software• Operating system options:• Microsoft® Windows® Server 2003, X64

Page 39

1 System tour6External and internal structureFront panel No. Component1 DVD-ROM or combo drive 2 Volume control3 Headphone/Earphone port 4 DVD-ROM o

Page 40

7Front panel LED indicatorsBelow table lists the LED states on the front panel. 10 Hard disk drive (HDD) activity indicator 11Power indicator 12 Power

Page 41 - To remove a hard disk:

1 System tour8Rear panel No. Icon Component1 Main power supply unit2 PS/2 keyboard port3 PS/2 mouse port4 Serial port5 VGA/monitor port6 Gigabit LAN

Page 42 - To install a hard disk:

9LAN LED indicatorsThe LAN port features two LEDs that indicate the status of each port. Below table lists the LED states on the LAN ports.Note: The

Page 43 - Upgrading the processor

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

Page 44 - Installing the CPU

1 System tour10Internal components No. Component1 Power supply unit2 CPU and HSFD (heat sink-fan duct) assembly3 Mainboard4PCI slot5HDD bays6 5.2

Page 45 - Installing the HSFD assembly

11Mainboard layoutThe mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Description1 System fan c

Page 46

1 System tour126 CPU socket7 +12V power supply connector8IDE connector9FDD connector10 SATA port 2 and 3 connectors11 SCSI status LED connector12 Mai

Page 47 - Upgrading the system memory

13Jumper settingsMaintenance mode jumper The J9H3 jumper is a 2-pin jumper blocks that is used to perform system maintenance mode options. The table b

Page 48 - DIMMs only

1 System tour14Clear CMOS jumperThe 2-pin jumper blocks in the J9G3 jumper are used to perform clearing of NVRAM and system BIOS recovery options. Th

Page 50 - DIMM and insert it again

This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.

Page 51 - Installing an expansion card

17Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

Page 52

2 System setup18Connecting peripheralsRefer to the illustration below for specific connection instructions on the peripherals you want to connect to

Page 53 - 4 BIOS setup

19Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now power on the syst

Page 54 - BIOS parameters

iiiNoticesFCC noticeClass A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once th

Page 55 - BIOS setup

2 System setup20Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boo

Page 56 - Entering BIOS setup

21Turning off the systemThere are two ways by which you can turn off the server. These include:To turn off the server, on the Windows taskbar click on

Page 57

2 System setup22

Page 59

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

Page 60

25Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections contain important

Page 61 - Advanced

3 System upgrade26Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt th

Page 62 - Boot Configuration

27Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-inst

Page 63 - Peripheral Configuration

3 System upgrade28Unlocking the front bezelA security lock secures the bezel door to protect the system unit from unauthorized access. Insert the key

Page 64 - Drive Configuration

29Installing and removing storage devicesThe system supports 3.5-inch and 5.25-inch internal storage devices. The system comes pre-installed with a fl

Page 65

ivNotice: Shielded cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.Not

Page 66 - Floppy Configuration

3 System upgrade30To install a 5.25-inch storage device:Note: If you are installing a storage device on an empty 5.25-inch drive bay, you must remove

Page 67 - Event Log Configuration

31Installing and removing a hard disk This section include instructions for installing and removing a hard disk.The three empty HDD bays allow you to

Page 68 - Video Configuration

3 System upgrade32To install a hard disk:1 Observe the ESD precautions and pre-installation procedures described on page 25.2 Push the lever in the d

Page 69 - Hardware Monitoring

33Upgrading the processorThis section include instructions for installing and removing a processor and the heat sink-fan duct (HSFD) assembly. Removin

Page 70 - Chipset Configuration

3 System upgrade345 Place the HSFD assembly upside down on a flat surface.Note: Wipe off the thermal grease from both the HSFD assembly and CPU using

Page 71 - USB Configuration

35Note: Do not touch the socket contacts.5 If a protective cover is installed on the load plate, remove first before installing the processor. If not,

Page 72 - Security

3 System upgrade36(1) Align the HSFD assembly with the CPU (1). (2) Tighten the assembly’s four screws to secure it to the mainboard (2). (3) Connect

Page 73 - Removing the User password

37Upgrading the system memoryThis section includes instructions for removing and installing a memory module. Altos G320 has four DDR2-533/667 DIMM slo

Page 74

3 System upgrade38• Altos G320 mainboard does not support installation of three DIMMs only. The table below lists the supported memory installation b

Page 75

39Removing a DIMMBefore you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. Important: Before removin

Page 76

vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions m

Page 77

3 System upgrade403 Open the clips on the socket.4 Align then insert the DIMM into the socket (1).5 Press the holding clips inward to lock the DIMM i

Page 78

41Installing an expansion cardThis section explains how to install an expansion card. The onboard expansion slots supports PCI (Peripheral Component I

Page 79

3 System upgrade429 Secure the card with the bracket lock (6). 10 Observe the post-installation instructions described on page 26. Note: When you tur

Page 80

4 BIOS setup

Page 81 - 5 Troubleshooting

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

Page 82

45BIOS setup BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are alre

Page 83

4 BIOS setup46Entering BIOS setupPower on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note:

Page 84 - First steps checklist

47•Press F1 for General Help on using the BIOS setup.•Press F10 to save changes and close the BIOS setup.•Press Esc to close the BIOS setup.In the des

Page 85 - Hardware diagnostic testing

4 BIOS setup48MainThe Main menu displays basic and important information about the system. These information are necessary for troubleshooting and ma

Page 86 - 5 Troubleshooting

49SW Single Processor ModeEnables or disables the dual-core processor support.It is recommended that you disable this feature for maximum performance.

Page 87

vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operatin

Page 88 - ODD drive cannot read a disc

4 BIOS setup50System Time Sets the time following the hour-minute-second format. Valid values for hour, minute, and second are:Hour: 00 to 23Minute:

Page 89 - Cannot connect to a server

51AdvancedThe Advanced menu contains parameter values that define how the system behaves on startup.Warning! Be cautious in setting parameter values i

Page 90 - Problems with the network

4 BIOS setup52Boot ConfigurationThe Boot Configuration submenu lets you specify the preferred settings for system bootup. Parameter Description Optio

Page 91

53Peripheral ConfigurationThe Peripheral Configuration submenu lets you define the parameter settings for the system’s serial and LAN ports. Max CPU

Page 92

4 BIOS setup54Drive ConfigurationThe Drive Configuration submenu lets you define the parameter settings related to the hard disk/s. PCI Express

Page 93

55ATA/IDE Mode When set to Enhanced, it will enable all SATA and PATA controllers.When set to Legacy, it will enable up to 2 IDE channels for OS that

Page 94 - BIOS POST error beep codes

4 BIOS setup56Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Descriptio

Page 95

57Event Log ConfigurationThe Event Log Configuration submenu lets you specify the appropriate settings for system’s event handling function. The syste

Page 96

4 BIOS setup58Video ConfigurationThe Video Configuration submenu lets you define the parameter settings related to the video adapter. ECC Event L

Page 97 - Appendix A: System

59Hardware MonitoringThe Hardware Monitoring submenu displays the current speed status of the system fans, temperature level of a specified component

Page 98

ContentsNotices iiiFCC notice iiiLaser compliance statement ivImportant safety instructions v1 System tour 1Features summary 3External and internal

Page 99

4 BIOS setup60Chipset ConfigurationThe Chipset Configuration submenu lets you set the memory interleave and node interleave settings, specify setting

Page 100 - System requirements

61USB ConfigurationThe USB Configuration submenu lets you specify settings for USB devices. Parameter Description OptionUSB 2.0 Enables the USB 2.0 c

Page 101 - System setup

4 BIOS setup62SecurityThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Paramete

Page 102 - RAID configuration utility

63Setting the Supervisor/User password:1 Use the up/down keys to highlight a password parameter (Supervisor Password or User Password), then press Ent

Page 103 - RAID configuration

4 BIOS setup64Power The Power menu allows you to configure the system’s power management feature. Parameter Description OptionAfter Power Failure

Page 104

65Wake on LAN from S5When set to Power on, the system will resume from an S5 state if a PME (Power Management Event) is asserted. When set to Stay off

Page 105 - Overview

4 BIOS setup66BootThe Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage d

Page 106 - Manageability/Disk console

67Boot to Optical DevicesEnables or disables the system to boot from an optical device. EnableDisableBoot to Removable DevicesEnables or disables the

Page 107 - Configuring arrays

4 BIOS setup68ExitThe Exit menu displays the various options to quit from the BIOS setup utility. Highlight any of the exit options then press Enter.

Page 108 - Assigning RAID levels

69Save Custom DefaultsSaves the custom settings for all BIOS setup parameters. Discard ChangesDiscards changes made in the BIOS setup. The F7 key can

Page 109

viiiMemory module installation guidelines 37Removing a DIMM 39Installing a DIMM 39Installing an expansion card 414 BIOS setup 43BIOS setup 45Entering

Page 112 - Configuration guidelines

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize

Page 113 - Quick configuration

73TroubleshootingThis chapter helps you identify and solve problems that might occur while you are using the system.For any issue, first ensure that y

Page 114 - Detailed configuration

5 Troubleshooting74First steps checklist• AC power available at the wall outlet?• Are the power supplies plugged in? Check the AC cable(s) on the bac

Page 115 - Configuration:

75Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and locating its source.Caution! Before

Page 116

5 Troubleshooting76operating system prompt does not appear, see "No Characters Appear on Screen" on page 82.Specific problems and correctiv

Page 117 - Initializing logical drives

77• Check that FDD is properly configured.• If you are using the onboard diskette controller, use BIOS setup on page 45 to make sure that onboard “Flo

Page 118

5 Troubleshooting78• Check that relevant switches and jumpers on the drive are set correctly.• Check that drive is properly configured.• Check that o

Page 119 - Rebuilding failed disks

79• If using RAID configuration with SATA or SCSI drives, make sure the RAID card is installed correctly. Bootable CD drive is not detected.Make sure

Page 120 - Checking data consistency

ixRAID configuration utility 92SATA RAID configuration utility 92SCSI RAID configuration utility 92Appendix B: SATA RAID configuration 93Overview 95Fe

Page 121 - Troubleshooting

5 Troubleshooting80Problems with the networkNetwork status indicator does not light.Do the following:• Check the cabling and network equipment to mak

Page 122

81Network activity indicator does not light.Do the following:• Make sure the correct network drivers are loaded on the system.• Network might be idle.

Page 123

5 Troubleshooting82No characters appear on the screen.Check the following:• Is the keyboard functioning? Test it by turning the “Num Lock” function o

Page 124 - SCSI drives

83Characters are distorted or incorrect.Check the following:• Are the brightness and contrast controls properly adjusted on the video monitor? Refer t

Page 125

5 Troubleshooting84BIOS POST error beep codesThe following table lists the POST error beep codes. Prior to system video initialization, BIOS uses the

Page 126 - RAID volume initialization

854-7, 9-11 • Indicates a fatal error. Consult your dealer or local Acer representative for assistance. • If beep codes are generated even when all PC

Page 128 - Initializing a RAID volume

Appendix A: System management utility

Page 129

This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your serve

Page 130

89OverviewYour Altos G320 server supports the following system management utilities:• ASM (Acer Server Manager) This utility allows you to spot errors

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