Acer ASPIRE M5910(G) User Manual

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Acer
Aspire M5910(G)
Service Guide
PRINTED IN TAIWAN
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Summary of Contents

Page 1 - Service Guide

Acer Aspire M5910(G)Service Guide

Page 2 - Revision History

2 Chapter 1• 1GB to 16GB Max memory support• Design Criteria:• Must meet Intel Lynnfield and Clarkdale Chipset platform design guideHard disk• Suppor

Page 3 - Copyright

Chapter 1 3USB ports• Ports Quantity: 12• 6 back panel ports• On-board: 2 2*5 headers • 4 ports for front daughter board • Connector Pin: standard Int

Page 4 - Disclaimer

4 Chapter 1Block Diagram

Page 5 - Conventions

Chapter 1 5System ComponentsThis section is a virtual tour of the system’s interior and exterior components.Front Panel No. Component1 USB 2.0 ports

Page 6 - FRU Information

6 Chapter 1Rear Panel No. Component1 Power connector2 PS2 keyboard port3VGA port4 USB 2.0 ports5Mic-in6 Line-out7 Expansion slot (graphics card and T

Page 7 - Table of Contents

Chapter 1 7Hardware Specifications and Configurations Processor BIOS IOS Hotkey List Main Board Major Chips Item SpecificationProcessor Type CPUs whic

Page 8 - Aspire M5910(G) FRU List 64

8 Chapter 1Memory Combinations System Memory Audio InterfaceSlot Memory Total MemorySlot 1 1GB,2GB,4G 1G ~4GBSlot 2 1GB,2GB,4G 1G ~4GBSlot 3 1GB,2GB,4

Page 9 - System Tour

Chapter 1 9 SATA Interface USB PortEnvironmental Requirements Power Management• Devices wake up from S3 should be less than.• Devices wake up from S

Page 10

10 Chapter 1Power Management Function(ACPI support function) Device Standby Mode• Independent power management timer for hard disk drive devices(0-1

Page 11 - Power supply

Chapter 2 11CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-oxide semic

Page 12 - Block Diagram

iiRevision HistoryPlease refer to the table below for the updates made on this service guide.Date Chapter Updates

Page 13 - System Components

12 Chapter 2Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart

Page 14 - Rear Panel

Chapter 2 13Setup Utility MenusThe Setup Main menu includes the following main setup categories. In the descriptive table following each of the menu

Page 15 - Main Board Major Chips

14 Chapter 2Product InformationThe Product Information menu displays basic information about the system. These entries are for your reference only and

Page 16 - Audio Interface

Chapter 2 15Standard CMOS Features Parameter Description OptionSystem Date Set the date following the weekday-month-day-year format.System Time Set

Page 17 - Power Management

16 Chapter 2Advanced BIOS FeatureParameter Description OptionQuick Boot Allows you to decrease the time it takes to boot the computer by shortening or

Page 18 - Suspend Mode

Chapter 2 17Advanced Chipset Features Parameter Description OptionIntel EIST When enabled, this feature allows the OS to reduce power consumption.

Page 19 - System Utilities

18 Chapter 2Integrated Peripherals Parameter Description OptionOnboard SATA Controller Enables or disables the onboard SATA controller. EnabledDisa

Page 20 - Entering CMOS setup

Chapter 2 19Power Management SetupParameter Description OptionACPI Suspend Mode Select an ACPI state. S3 (STR)S1 (POS)Deep power off mode Select the

Page 21 - Setup Utility Menus

20 Chapter 2PC Health Status Parameter Description OptionSmart FAN Enables or disables the smart system fan control function. EnabledDisabled

Page 22 - Product Information

Chapter 2 21Frequency/Voltage Control Parameter Description OptionClock to All DIMM/PCI Enables or disables control the clock to all DIMM/PCI Enable

Page 23 - Standard CMOS Features

iiiCopyrightCopyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Page 24 - Advanced BIOS Feature

22 Chapter 2BIOS Security Features Setting a supervisor password1. Use the up/down arrow keys to select Change Supervisor Password menu then press E

Page 25 - Advanced Chipset Features

Chapter 2 23Load Default SettingsThe Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults

Page 26 - Integrated Peripherals

24 Chapter 2Save & Exit SetupThe Save & Exit Setup menu allows you to save changes made and close the Setup Utility.

Page 27 - Power Management Setup

Chapter 2 25Exit Without SavingThe Exit Without Saving menu allows you to discard changes made and close the Setup Utility.

Page 28 - PC Health Status

Chapter 3 26This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting.Disassembly R

Page 29 - Frequency/Voltage Control

27 Chapter 3Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below:1. Turn off the system and all

Page 30 - BIOS Security Features

Chapter 3 28Removing the Side Panel1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of th

Page 31 - Load Default Settings

29 Chapter 3Removing the Heat Sink Fan AssemblyWARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal

Page 32 - Save & Exit Setup

Chapter 3 30Removing the ProcessorIMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. W

Page 33 - Exit Without Saving

31 Chapter 3Removing the VGA Card1. Release the Slot cover lock.2. Remove the screw from chassis.3. Disconnect the power cables from the VGA card.4. O

Page 34 - System Disassembly

ivDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express

Page 35 - Pre-disassembly Procedure

Chapter 3 32Removing the TV Card1. Gently pull the TV card to remove it from the mainboard.

Page 36 - Removing the Side Panel

33 Chapter 3Removing the Mode Card1. Gently pull the Mode card to remove it from the mainboard.

Page 37

Chapter 3 34Removing the Hard Disk Drive1. Disconnect the data and power cables from the rear of the optical drive and the mainboard. 2. Remove the HD

Page 38 - Removing the Processor

35 Chapter 33. Remove the HDD modulea. Remove the eight screws secure the HDD module to the HDD bracket. b. Slide the HDD out of the bracket.

Page 39 - Removing the VGA Card

Chapter 3 36Removing the Front Bezel1. Disconnect the LED cable.2. Release the front bezel from the chassis interior. 3. Pull the bezel away from the

Page 40 - Removing the TV Card

37 Chapter 3Removing Rear USB Board1. Remove USB cable2. Release the screw of rear usb.3. Remove the rear usb board.

Page 41 - Removing the Mode Card

Chapter 3 38Removing the Cables1. Remove power switch and LED cables from slot of M/B2. Remove HDD Data and ODD Data cables from slot of M/B.3. Remove

Page 42 - Removing the Hard Disk Drive

39 Chapter 3Remove System FAN1. Remove System FAN cable from M/B.2. Release four screws according to the following picture.3. Take off the system fan

Page 43 - 3. Remove the HDD module

Chapter 3 40Removing the Optical Drive1. Disconnect the data and power cables from the rear of the optical drive. 2. Remove Four screw from the optica

Page 44 - Removing the Front Bezel

41 Chapter 3Removing the Power Supply1. Disconnect the 24-pin and 4-pin power supply cables from the mainboard. 2. Remove the four screw that secures

Page 45 - Removing Rear USB Board

vConventionsThe following conventions are used in this manual:SCREEN MESSAGESDenotes actual messages that appear on screen.NOTE Gives additional infor

Page 46 - Removing the Cables

Chapter 3 42Removing the Memory ModulesIMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important da

Page 47 - Remove System FAN

43 Chapter 3Removing the removable HDD bay 1. Remove the HDD rail2. Remove the screws that secure the HDD bay. 3. Remove the HDD bay.

Page 48 - Removing the Optical Drive

Chapter 3 44Removing the Mainboard 1. Remove the eight screws that secure the mainboard to the chassis. Note:Circuit boards >10 cm² has been highl

Page 49 - Removing the Power Supply

45 Chapter 32. Lift the board from the chassis.3. Remove the RTC battery.

Page 50 - Removing the Memory Modules

Chapter 4 46This chapter provides instructions on how to troubleshoot system hardware problems.Hardware Diagnostic ProcedureIMPORTANT:The diagnostic t

Page 51 - 3. Remove the HDD bay

47 Chapter 4System Check ProceduresPower System CheckIf the system will power on, skip this section. Refer to System External Inspection.If the system

Page 52 - Removing the Mainboard

Chapter 4 48Beep CodesBeep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs b

Page 53 - 3. Remove the RTC battery

49 Chapter 4CheckpointsA checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout bootblock and Power-

Page 54 - System Troubleshooting

Chapter 4 50DA Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document

Page 55 - System Check Procedures

51 Chapter 4Bootblock Recovery Code CheckpointsThe Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur b

Page 56 - Beep Codes

viService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's &qu

Page 57 - Viewing BIOS checkpoints

Chapter 4 52BIOS Recovery1. This function only effects when the BIOS BootBlock section is healthy. 2. Allow to execute recovery function media: FDD /

Page 58 - Checkpoint Description

Chapter 5 53M/B PlacementJumper and Connector InformationChapter 5

Page 59

54 Chapter 5LABEL COMPONENTS1. CPU Socket Supports the LGA1156 Intel Lynnfield/Havendale/Clarkdale processors2. CPU_FAN CPU cooling fan connector3. D

Page 60 - BIOS Recovery

Chapter 5 55Jumper SettingThe section explains how to set jumper for correct configuration of the mainboard. Setting JumperUse the motherboard jumpers

Page 61 - Chapter 5

56 Chapter 5Connecting Optional DevicesRefer to the following for information on connecting the motherboard’s optional devices:SATA1~6: Serial ATA con

Page 62

Chapter 5 57have this kind of case, use auxiliary USB connector to connect the front-mounted ports to the motherboard.Please make sure that the USB ca

Page 63 - Checking Jumper Settings

58 Chapter 5C_INTRUSION: Chassis detect headerThis detects if the chassis cover has been removed. This function needs a chassis equipped with intrusio

Page 64 - Connecting Optional Devices

Chapter 5 59TPM: TPM Module HeaderThis header allows user to protect the PC from impermissible visit.SPI_DEBUG: SPI_DEBUG header9 PD7 10 ACK 11 BUSY 1

Page 65 - SPDIF_OUT1: SPDIF out header

60 Chapter 5GPIO0~1: Button recovery jumper5 VCC 6 CLK 7 GND 8 DO Pin Signal Name1GP36(GP16)2GNDPin Signal Name Pin Signal Name

Page 66 - OBR: Button recovery jumper

chapter 6 61This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Aspire M5910(G) desktop computer. Refer to this c

Page 67 - SPI_DEBUG: SPI_DEBUG header

viiSystem Tour 1Features 1Block Diagram 4System Components 5Front Panel 5Rear Panel 6Hardware Specifications and Configurations 7Power Ma

Page 68

62 Chapter 6Aspire M5910(G) Exploded Diagram(AM551 ASSY)NOTE: This section will be updated when more information becomes available.ITEM NAME Q’TY ITE

Page 69 - Chapter 6

Chapter 6 63Aspire M5910(G) Exploded Diagram(AM550 ASSY)NOTE: This section will be updated when more information becomes available.ITEM NAME Q’TY ITEM

Page 70 - 62 Chapter 6

64 Chapter 6Aspire M5910(G) FRU ListComponents Model Name or Key Spec. Acer P/NMB KitMB Kit aSampras EIH57MK for M5 Intel H57 Realtek RTL8111E Giga LA

Page 71 - Chapter 6 63

Chapter 6 65CPUCPU Intel Core i7 870 LGA 2.93G 8M 1333 1156 95W B-1 Quad Core KC.87001.CI7CPU Intel Core i7 860 LGA 2.8G 8M 1333 1156 95W B-1 Quad Co

Page 72 - Aspire M5910(G) FRU List

66 Chapter 6ODD TOSHIBA DVD-ROM HH DL 16X TS-H353C LF Black Bezel SATA (HF+Win7) KV.01601.001GH-41F(H/F) Win7 non-Labelflash KU.0160D.049 DH-16AASH (H

Page 73 - Chapter 6 65

Chapter 6 67Lite-On PCI Modem card, D-1156I#/A7A, LSI Universal Modem (PCI) 56K V.92 - Pinball (P40)FX.10100.004 WLANWP81R1, WLAN PCI Card 802.11b/g/n

Page 74 - 66 Chapter 6

viiiFRU (Field Replaceable Unit) List 61Aspire M5910(G) Exploded Diagram(AM551 ASSY) 62Aspire M5910(G) Exploded Diagram(AM550 ASSY) 63Aspire M5910(G)

Page 75 - Chapter 6 67

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:NOTE: The features listed in this section is for your reference only. The e

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