Acer Altos G330 MK2 User Manual

Acer Altos G330 Mk2 SeriesUser’s Guide

x• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets th

4 System BIOS82

5 Systemtroubleshooting

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authoriz

85Pre-troubleshooting procedureIf you encounter any problem, ensure first that the system has the latest BIOS version. In addition to the BIOS, also

5 System troubleshooting86Initial system startup problemsProblems that occur at initial system startup are usually caused by an incorrect installatio

87Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you’re encountering. • AC power is availabl

5 System troubleshooting88Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause.Ch

89Verifying the condition of the storage devicesAs POST determines the system configuration, it tests for the presence of each storage device installe

5 System troubleshooting90Component troubleshootingListed below are specific problems that may arise during the use of your server and their possible

91HDD activity indicator does not light. Do the following:• Make sure the HDD data and power cables are connected correctly.• Check that relevant swi

xiDisposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the

5 System troubleshooting92Network connection indicators do not light. Do the following:• Check the cabling and network equipment to make sure that th

93No characters appear on the monitor.Check the following:• Is the keyboard functioning? Test it by turning the Num Lock function on and off to check

5 System troubleshooting94

Appendix A: Server management tools

This appendix gives an overview of the different server management tools supported by your server.

97Server management overviewThe server management tools supported by the Altos G330 Mk2 system is listed in the table below.Tool FunctionPhoenixBIOS S

Appendix A: Server management tools98RAID configuration utilitiesRAID option for the Altos G330 Mk2 system is provided through either the onboard SAT

99Entering the onboard SATA RAID Configuration UtilityDuring POST, press Ctrl-M in the LSI MegaRAID Software RAID information screen.Loading the onboa

Appendix A: Server management tools1009 Select YES to save the configuration, then press any key to return to the Configuration menu.Initializing the

101LSI MegaRAID SAS 8708ELP RAID Configuration UtilityThis section briefly shows how to create RAID with LSI MegaRAID SAS 8708ELP.To initialize the LS

xiiTips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of phy

Appendix A: Server management tools10210 Click Yes to initialize the new logical drives. All the created logical drives will be listed.11 Click on Ho

1035 Exit the configuration utility and press <Ctrl> + <Alt> + <Del> to reboot the server.Creating a RAID volume1 1.Select Configura

Appendix A: Server management tools1043 Select a drive marked as READY and press Enter.4 Select Make Hot Spare and press Enter.5 Select Yes then you

105IndexNumerics5.25 inch device baysinstall 33location 7supported devices 5BBasic Input/Output System, see BIOS55BIOSclear CMOS jumper 14

106heat sink-faninstall 43remove 40hot-plug HDDactivity indicator 16backplane board 12install 37remove 35HSF, see heat sink-fan 5

107location 8server managementspecification 6tools 97side panelrelease latch 8remove 31specificationchipset 3hardware monitoring

xiiiTaking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens

xivDeveloping good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly

Contents1 System tour 1System specifications 3Performance 3Mechanical 6External and internal structure 7Front panel 7Rear panel 8Internal c

4 System BIOS 53BIOS overview 55Entering BIOS setup 56BIOS setup primary menus 56BIOS setup navigation keys 57Main menu 58Advanced menu

RAID configuration utilities 98Onboard SATA RAID Configuration Utility 98LSI MegaRAID SAS 8708ELP RAID Configuration Utility101LSI MegaRAID SAS 8204E

1 System tour

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

The Acer Altos G330 Mk2 server is a single processor system featuring the latest in computing technology. It hosts a range of powerful and flexible

3System specificationsThis section lists down the impressive computing features of the Altos G330 Mk2 system.PerformanceProcessor •Single Intel® LGA7

1 System tour4Memory • Four DIMM slots supporting DDR2 800 unbuffered ECC modules• Maximum memory capacity of 8 GB• Supports 512 MB, 1 GB, and 2 GB c

5Media storage • Three 5.25-inch device bays• Optical disc drive (ODD) installed in the topmost bay (DVD-ROM or combo drive)• Two 5.25-inch bays supp

1 System tour6Hardware monitoring and server management • Hardware monitoring for voltage, temperature, and fan speed detection integrated in the

7External and internal structureFront panel No. Component No. Component1 ODD mechanical eject hole 9 HDD activity indicator2 ODD activity indicat

1 System tour8Rear panel No. Icon Component1 Side panel release latch2 Expansion slot covers3 Gigabit LAN port 4 Monitor port5Serial port6 USB 2.

9Internal components No. Component1 Release sliders for the 5.25-inch device bays2 Release slider for the FDD bay3 HDD cage4 HDD fan 5 Hot-plug

1 System tour10System boardsMainboard 212324252628272930313233343537 36201918161722

11 No. Component No. Component1 TOP: PS/2 Mouse PortBottom: PS/2 Keyboard Port20 SATA port 42 USB2.0 Port 21 SATA port 53 Serial Port 22 TPM module

iiiNoticesFCC declaration of conformityThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) t

1 System tour12Backplane board The backplane board attached to the rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cag

13BMC module The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction with the main

1 System tour14System jumpers Note: The default setting for normal operation is 1-2 for all system jumpers.No. Jumper Setting1 Clear CMOS 1-2

15System LED indicatorsThis section discusses the different status LED indicators located on the:• Front panel• Hot-plug HDD carrier• LAN portKnowing

1 System tour16Hot-plug HDD LED indicators A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possib

17LAN port LED indicatorsThe Gigabit LAN port located on the rear panel has two LED indicators that show its status. No. Indicator Status Description

1 System tour18

2 System setup

This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.

21Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

ivHowever, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radi

2 System setup22Connecting peripheralsThe color-coded I/O ports on the rear panel support a variety of compatible peripherals. Note: Consult the o

23Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you ca

2 System setup24Power-on problemsIf the system fails to boot after you have applied power, check the following factors that might have caused the boo

25Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system

2 System setup26

3 System upgrade

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

29Installation precautionsBefore you install any server component, it is recommended that you read the following sections first. These sections conta

3 System upgrade30Pre-installation instructions Perform the steps below before you open the server or before you remove or replace any component.W

31Opening the serverCaution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "P

vLaser compliance statementThe CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown belo

3 System upgrade32(3) Slide the side panel toward the rear of the chassis to detach it. Removing the front bezels1 Remove the side panel. 2 Remove

33Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scal

3 System upgrade344 Use a flat-blade screwdriver to pry the dummy bezel off the device bay where you intend to install the new storage device.Keep th

35Configuring a hard drive The Altos G330 Mk2 HDD cage bay accommodates both hot-plug and easy-swap HDD cage models. The main difference between thes

3 System upgrade36To remove an easy-swap hard drive: 1 Remove the side panel from the chassis. Go to page 31 for instructions. 2 Disconnect the dat

37To install a hot-plug hard drive: 1 If necessary, unlock the HDD bay bezel, then pull it open. 2 Pull out the dummy HDD carrier from the cage. 3 P

3 System upgrade384 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. 5 Install the new hard

39Upgrading the processor Altos G330 Mk2 has one LGA775 processor socket that supports a variety of Intel processor models. Refer to page 3 to for a

3 System upgrade404 Remove the HSF from the chassis. The figure below shows the HSF type available for the Altos G330 Mk2 system.(1) Disconnect the

416 Remove the default processor. Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling.(1) Pres

viCE Declaration of conformityWe, Acer Computer (Shanghai) Limited3F, No. 168 Xizang Medium Road, Huangpu District,Shanghai, ChinaContact Person: Mr.

3 System upgrade4210 Install the new processor. (1) Hold the processor by its edges, then insert it in the socket.Make sure that the alignment tabs o

4312 Reinstall the HSF assembly. The figure below shows the HSF type available for the Altos G330 Mk2 system. (1) Align then insert the HSF on top of

3 System upgrade44Upgrading the system memoryThis section explains the procedures for removing and installing a memory module. Altos G330 Mk2 has fo

45• DIMMs on channel A (DIMM A1 and A2) are paired with DIMMs on channel B (DIMM B1 and B2) to enable two-way interleaving. When only two DIMMs are be

3 System upgrade46To remove a memory module:1 Perform the pre-installation instructions described on page 30.2 Lay the server on its side (components

47To install memory module:1 Perform steps 1 through 3 of the previous section. 2 Select an empty DIMM slot.3 If necessary, open the holding clips of

3 System upgrade48Installing an expansion card This section explains how to install an expansion card.Altos G330 Mk2 has five PCI bus slots, namely

49Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper syst

3 System upgrade507 Connect the necessary cables to the expansion card as required.8 Observe the post-installation instructions described on page 30.

51Installing the BMC module The optional BMC module allows system administrators to manage the Altos G330 Mk2 system remotely over a network. To insta

viiDeclaration of conformity for EU countriesHereby, Acer, declares that this PC series is in compliance with the essential requirements and other rel

3 System upgrade52Installing the TPM module The optional TPM module allows system administrators to enhance the security of Altos G330 Mk2 system. To

4 System BIOS

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

55BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems a

4 System BIOS56Entering BIOS setup 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then rest

57BIOS setup navigation keysUse the following keys to move around the Setup utility.• Left and Right arrow keys – Move between selections on the menu

4 System BIOS58Main menu Parameter DescriptionSystem Time Set the system time following the hour-minute-second format.System Date Set the da

59Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, th

4 System BIOS60Advanced Processor Options Parameter Description OptionCPU Type Processor model name CPU Speed The processor speed is t

61Intel Virtualization TechnologySelect whether to enable the Intel Virtualization Technology function. VT allows a single platform to run multiple op

viiiInformation for your safety and comfort Safety instructionsRead these instructions carefully. Keep this document for future reference. Follow all

4 System BIOS62Memory Configuration Parameter Description OptionSystem Memory Total size of system memory detected during POSTExtended Memor

63Advanced Chipset Control Parameter Description OptionWake On LAN/PMESelect whether to wake up the system when a LAN or PME event is detected.

4 System BIOS64PCI Configuration Parameter Description OptionPCI Slot 1 - 5 Option ROMWhen enabled, this setting will initialize the device expa

65I/O Device Configuration Parameter Description OptionSerial Port A/B When enabled allows you to configure the serial port settings. When set to

4 System BIOS66IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the system hard drive(s).

67I/O Channel 0/Secondary Master/Slave Parameter Description OptionType Selects the drive type. AutoNoneCD-ROMATAPI RemovableIDE Removable UserTotal

4 System BIOS6832-bit I/O Enables or disables the 32-bit data transfer functionDisabledEnabledTransfer ModeSelect a transfer mode to enhance hard dis

69Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy disk drive installed in the server.

4 System BIOS70Boot Configuration Parameter Description OptionBoot-time Diagnostic ScreenChoose whether to display the boot-time diagnostic screen

71NumLock Select the NumLock behavior during boot-up.OnOffSecurity Mode for PWR/RST buttonEnable/Disable Security mode for PWR button and RST buttonEn

ixblocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat reg

4 System BIOS72Security menuThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.The

73 Setting a system password1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. A

4 System BIOS74Changing a system password1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then p

75Server menu Parameter DescriptionSystem Management Displays basic system ID information, as well as BIOS and BMC firmware versions.Press Enter to

4 System BIOS76System ManagementThe System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmw

77Console Redirection Parameter Description OptionCOM Port AddressSelect whether to enable console redirection.Console redirection enables users

4 System BIOS78Console TypeSelect a terminal type to be used for console redirection. VT100,VT100 8bitPC-ANSI 7bitVT100+VT-UTF8Flow ControlAssign con

79Event Log Configuration Parameter Description OptionClear All Event LogsPress Enter then select whether to clear all entries in the system event

4 System BIOS80Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the

81Exit menuThe Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter D