TravelMate 610Service Guide PART NO.: 49.41Q04.001 DOC. NO.: SG363-0103A
VIIITable of Contents
92 Chapter 5Hard Disk Transfer Board Top viewItem Description Item DescriptionCN1 Right Speaker CN3 Microphone Cable ConnectorCN2 Left Speaker CN4 HDD
93Hard Disk Transfer Board Bottom viewItem Description Item DescriptionCN5 Hard Disk Driver Connector CN7 Power SwitchCN6 Hard Disk Driver Board Conne
94 Chapter 5
Chapter 6 95This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 610. Refer to this chapter whenever
96
97Picture No. Partname Description Part No.CPUNS CPU COPPERMINE PIII 850MHZ 256K INTELIC CPU COP850/256 OD 1.6 UPGA2 01.COPRM.85CPU COPPERMINE PIII
98NS LCD HINGE RIGHT 610_HINGE-R 34.41Q04.0020 LCD INVERTER INVERTER 14" IV09117T V.1 610 19.21030.D511 LCD PANEL 14.1"LCD_PANNEL_MODULE
9918 LCD CABLE C.A. COAXIAL 18/20PIN(F 50.41Q08.00NS LCD HINGE LEFT 610_HINGE-L 34.41Q05.00NS LCD HINGE RIGHT 610_HINGE-R 34.41Q04.0020 INVERTER INVER
100HDD/Hard Disk Drive09 HDD MODULE 20G TM610 ASSY HDD_MODULE HTC 20G T2-610 6M.41Q13.001HDD 20G 9.5MM HITACHI/DK23BA-20HDD 20GB 9.5MM HIT/DK23BA-20
101NS CD-ROM CHASSIS ASSY_CDROM_CHASSIS_6160.41Q12.00NS DVD-ROM 8X TOSHIBA/SD-C2502DVD 8X TOSHIBA/SD-C250256.2249C.021NS CD-ROM BOARD T2-610 CD-ROM BO
Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:Performance! Intel Coppermine/Pentium®
102Keyboard15 KEYBOARD US KB DFE/NSK-A4001 T2 610 US(84) 99.N2182.001KEYBOARD FRENCH KB DFE/NSK-A400F T2 610 FRENC99.N2182.00FKEYBOARD GERMAN KB DFE/
103Wireless Communication Device12 WIRELESS 802.11B ANTENNA LEFTANTENNA 802.11B(L)CZ2-A TM61025.90013.03113 WIRELESS 802.11B ANTENNA RIGHTANTENNA 802.
104AdapterNS ADT 60W 3P DELTA W/O POWER CORD ADT 60W 90-264V ADP-60DB BB 3P 25.10064.191ADT 60W 3P LITEON W/O POWER CORDADT 3P PA-1600-02AE W/ACER LO
105NS MIDDLE COVER 610_MIDDLE_COVER 42.41Q06.00NS DIMM COVE COVER DIM 610 34.41Q01.00NS DUMMY PCMCIA ARD DUMMY PCMCIA PA+ABS TM33042.40
107TravelMate 610 Model Number DefinitionsModel LCD CPU MemoryHard Disk DriveCD/DVD-ROMFloppy Disk DriveBattery610TXV 14.1” TFT PIII-800MHz 128MB 20GB
108 Appendix A
Appendix B 109This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested unde
110 Appendix BMicrosoft Windows 98 SE Environment TestItem SpecificationsHDD IBM 10GHitachi 20GNetwork AdaptersLANEthernet/10baseT/100baseT3Com Etherl
Appendix B 111I/O - Parallel (Printer) IBM Network Printer 17CANON Color Bubble Jet BJC600EPSON Stylus Color 740HP DeskJet 880C printer (USB)HP Laser
2 Chapter 1Human-centric Design and Ergonomics!Sleek, smooth and stylish design! Full-sized keyboard! Ergonomically-centered touchpad pointing device
112 Appendix BMicrosoft Windows 2000 Environment TestItem SpecificationsHDD IBM 10G & 20GHitachi 10G & 20GNetwork AdaptersLANEthernet/10baseT/
Appendix B 113I/O - Mous IBM PS Style Mouse (Black)Logitech USB Wheel MouseAcer Aspire USB mouse (USB)Fu Hwa USB mouse (USBMicrosoft InteliMouse optic
114 Appendix BUSB Device Nokia Cellular Data Suite 1.2 (support IR) w/ 6150Nokia Card PhoneNokia Cellular Data Card (PCMCIA) w/ 8110 or 6150Motorola,
Appendix B 115Windows ME Environment TestItem SpecificationsHDD IBM 10G & 20GHitachi 10G & 20GNetwork AdaptersLANEthernet/10baseT/100baseT3Com
116 Appendix BI/O - Mous IBM PS Style Mouse (Black)Logitech USB Wheel MouseAcer Aspire USB mouse (USB)Fu Hwa USB mouseMicrosoft InteliMouse opticalLog
Appendix B 117PCMCIAUSB Device Nokia Cellular Data Suite 1.2 (support IR) w/ 6150Nokia Card PhoneNokia Cellular Data Card (PCMCIA) w/ 8110 or 6150Moto
118 Appendix B
Appendix C 119This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer
120 Appendix C
Index121AAC Adapter 23AFLASH Utility 39Audio 19Auxiliary Input Device Check 76BBattery 22Battery PackRemoving 51BIOS 16BIOS Setup Utility 29BIOS Utili
Chapter 1 3System Block DiagramCPUGMCH2-MSoloano2-MICH2-MCLK GENIMI 98350-20% EXT W/SSSO-DIMM*2512MB MAXSO-DIMM*2512MB MAXCARDBUSSLOT AUSBCONN*2MINIPC
122IndexIntermittent Problems 86Inverter Boardremoving 60IrDA Port 21IRQ Assignment Map 26JJumpers 89Bottom View 91Top View 89KKeyboard 12, 22removing
Index123WWindows 2000 Environment Test 112Windows 98 Environment Test 110Windows Millenium Environment Test 115
124Index
4 Chapter 1Board LayoutTop ViewNo. Item Description No, Item Description1 CN5 Video Port 16 U27 KBC/Super I/O2 JK1 LAN/Modem Connecto 17 CN19 Internal
Chapter 1 5Bottom ViewNo. Item Description No. Item Description1 CN24 Modem Board Connector 6 U64 South Bridge2 CN23 Modem Cable Connector 7 DM1 DIMM
6 Chapter 1PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel# Icon Item/ Port Descripti
Chapter 1 7Left Panel# Icon Item/ Port Description1 PCMCIA (PC card) port Connects to one Type II 16-bit PC card or 32-bit cardbus PC card.2 PC card e
8 Chapter 1Right Panel# Icon Item/ Port Description1 Video capture kit slot Accepts the video capture kit option on the right side of the computer.2 B
Chapter 1 9Rear Panel# Icon Item/ Port Description1 Power jack Connects to an AC adapter.2 PS/2 port Connects to any PS/2-compatible device (e.g., PS/
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 610 service guide.Date Chapter Updates04/172001 Chapter 1 Change
10 Chapter 1Bottom Panel# Icon Item/ Port Description1 Serial number label Your computer’s unique serial number.2 AcerMedia drive bay release latchUnl
Chapter 1 11IndicatorsThe computer has seven easy-to-read status icons below the display screen.The Power and Sleep status icons are visible even when
12 Chapter 1KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Special k
Chapter 1 13Embedded numeric keypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located o
14 Chapter 1Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen brightness, volume output
Chapter 1 15The Euro symbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l
16 Chapter 1Hardware Specifications and ConfigurationsMain board Major ChipsItem ControllerSystem core logic 82815EM/ ICH2-MSuper I/O controller Kahun
Chapter 1 17Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.NOTE: The sh
18 Chapter 11Modem InterfaceItem SpecificationModem Interface/Chipset MDC interface/ Built in ICH2-M AC’97 2.1 compliant digital controller interface
Chapter 1 19Buffer memory 2 MBInterface ATAPIApplicable disc format CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE-2 (FORM-1, FORM-2), Multi-Session
IIICopyrightCopyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
20 Chapter 1Chip voltage 1.8VSupports ZV (Zoomed Video) port NoGraph interface DVO I/FMaximum resolution (LCD) 1024x768 (24 bit colors)Maximum resolut
Chapter 1 21PCMCIA PortItem SpecificationPCMCIA controller O2 Micro OZ711 CardBus controller (Tarzan)Supports card type Type II/INumber of slots One t
22 Chapter 1NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the co
Chapter 1 23Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz).It should provide an efficiency
24 Chapter 1Power ManagementPower Saving Mode PhenomenonStandby Mode!Waiting time specified by the System Standby value or the operating system elapse
Chapter 1 25Mechanical SpecificationsItem SpecificationDimensions 308(W) x 247(D) x 24.5~29.9(H) mm for 14.1” TFTWeight 5 lbs for 14.1” TFT modelI/O P
26 Chapter 1376, 3F6 Intel ICH2-M PCI BusMaster IDE Controller378, 37F Parallel port 278, 27F Paraller port 1 (optional)3BC-3BF Paraller port 1 (optio
Chapter 2 29BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
30 Chapter 2System InformationThe System Information screen displays a summary of your computer hardware information.NOTE: The screen above is a sampl
Chapter 2 31Basic System SettingsThe Basic System Settings screen allows you to set the system date and time.The following table describes the paramet
IVConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTEGives bits and pieces
32 Chapter 2Startup ConfigurationThe Startup Configuration screen contains parameter values that define how your computer behaves on system startup.Th
Chapter 2 33IDE Primary MasterThe IDE Primary Master sub-menu contains parameters related to the primary hard disk.CAUTION: The parameters in this scr
34 Chapter 2Onboard Devices ConfigurationThe Onboard Devices Configuration sub-menu contains parameters that are related to computer hardware.CAUTION:
Chapter 2 35PCI IRQ RoutingThe PCI IRQ Routing sub-menu allows you to set IRQs for PCI devices.CAUTION: The parameters in this screen are for advanced
36 Chapter 2System SecurityThe System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The foll
Chapter 2 371.Use the cursor up/ down keys to highlight a password parameter (Setup, Power-on or Hard Disk) and press the Enter key. The password box
38 Chapter 2Exit SetupThis menu contains exit options.The following table describes the parameters in this screen. Settings in boldface are the defau
Chapter 2 39BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:!New versions of system programs!New features or o
40 Chapter 2System Utility DisketteThis utility diskette is for the Acer TravelMate 610 notebook machine. It provides the following functions:1.Read
Chapter 2 41It is allowed to input 4 bytes on the manufacture name and will revise the record into EEPROM automatically. 4.Write MBD UUIDThe MBD inclu
VPrefaceBefore using this information and the product it supports, please read the following general information.1.This Service Guide provides you wit
42 Chapter 2System Diagnostic DisketteIMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided
Chapter 2 434.Exit to main menu:USB Test This function will test USB Connect/Disconnect of TravelMate 610 notebook series. UHCI/OHCI test utility:1
44 Chapter 2One Test performs a single test and Manual checks the selected test items in sequence.Multi Test performs multiple tests of the selected i
Chapter 2 45Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available options of e
46 Chapter 2
Chapter 3 47This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
48 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1.Turn off the po
Chapter 3 49Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequenc
50 Chapter 3Screw ListItem Part No. DescriptionA 86.9A322.3R0 Screw M2 * 3B 86.9A353.6R0 Screw M2.5 * 6C 86.00938.220 CPU Screw Upper CaseMain UnitTou
Chapter 3 51Removing the Battery Pack1.To remove the battery pack, push the battery release button inward.2.Slide the battery pack out of the machine.
VI
52 Chapter 3Removing the Hard disk drive Module1.See “Removing the Battery Pack” on page 512.To remove the hard disk drive, first remove the screw fro
Chapter 3 534.Disconnect the connector from the hard disk drive module.
54 Chapter 3Removing the CD-ROM Drive Module1.See “Removing the Battery Pack” on page 512.Push the CD-RW release button forward, then slide the CD-RW
Chapter 3 55Removing the Extended Memory1.See “Removing the Battery Pack” on page 512.To remove the extended memory from the machine, first loosen two
56 Chapter 3Removing the Modem Board1.See “Removing the Battery Pack” on page 512.See “Removing the Extended Memory” on page 553.Remove two screws fro
Chapter 3 57Disassembling the LCD1.To avoid the risk of the LCD damage, we suggest you to place the protected Mylar film on the LCD surface before dis
58 Chapter 3Removing the Keyboard1.See “Removing the Battery Pack” on page 512.See “Removing the Middle Cover” on page 573.To remove the keyboard, fir
Chapter 3 59Removing the LCD Module1.See “Removing the Battery Pack” on page 512.See “Removing the Middle Cover” on page 573.See “Removing the Keyboar
60 Chapter 3Removing LCD Bezel1.See “Removing the Battery Pack” on page 512.See “Removing the Middle Cover” on page 573.See “Removing the Keyboard” on
Chapter 3 617.Disconnect the LCD power cable from the inverter.8.Disconnect the inverter cable from the inverter.Removing the LCD1.See “Removing the B
VTable of ContentsChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62 Chapter 38.Then remove the LCD from the LCD panel.9.Gently remove the ESD tape and disconnect the LCD coaxial cable from the LCD.Removing the LCD H
Chapter 3 639.Then remove the two LCD hinges from the LCD panel.
64 Chapter 3Disassembling the Upper CaseRemoving the RTC Battery1.See “Removing the Battery Pack” on page 512.See “Removing the Middle Cover” on page
Chapter 3 657.Remove the wireless LAN board from the main board.8.Disconnect the touchpad cable from the main board at CN18.Removing the Upper Case1.S
66 Chapter 3Disassembling the Lower CaseRemoving the Smart Card Bracket1.See “Removing the Battery Pack” on page 512.See “Removing the Middle Cover” o
Chapter 3 678.To remove the HDD transfer board, first disconnect the right speaker cable and microphone cables from the HDD transfer board.9.Disconnec
68 Chapter 37.Remove the microphone from the lower case.Removing the Speakers1.See “Removing the Battery Pack” on page 512.See “Removing the Middle Co
Chapter 3 697.See “Removing the Smart Card Bracket” on page 668.See “Removing the HDD Transfer Board” on page 669.Remove the front panel from the lowe
70 Chapter 39.Remove the two screws then detach the fan from the thermal module.Removing the CPU1.See “Removing the Battery Pack” on page 512.See “Rem
Chapter 3 717.Remove the screw as shown here and then detach the thermal charger bracket from the main board.Removing the Main board1.See “Removing th
VITable of ContentsDisassembling the CD-ROM drive Module . . . . . . . . . . . . . . . . . . . . . . . . .54Removing the Extended Memory . . . . . .
72 Chapter 37.Remove the two screws as shown then detach the left and right antenna boards from the upper case.Removing the Touch Pad1.See “Removing t
Chapter 3 738.Remove the touch pad board from the upper case.9.Remove the touch pad button and scroll key from the upper case.10.Then, remove the touc
74 Chapter 3
Chapter 4 75Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer
76System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-enabled, d
77The following auxiliary input devices are supported by this computer:!Numeric keypad!External keyboardIf any of these devices do not work, reconnect
781.Power off the computer. 2.Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(BT+). See the following figure
79Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is lis
80Previous boot incomplete - Default configuration usedRun “Load Default Settings” in BIOS Setup Utility.RTC batteryMain BoardMemory size found by POS
81Index of Symptom-to-FRU Error MessageError Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is
VIITable of ContentsMicrosoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .112Windows ME Environment Test . .
82Index of Symptom-to-FRU Error MessageNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power sourc
83LCD has extra horizontal or vertical lines displayed.LCD inverter ILCD inverterLCD cablLCDMain BoardIndicator-Related SymptomsSymptom / Error Action
84Speaker-Related SymptomsSymptom / Error Action in SequenceIn Windows, multimedia programs, no sound comes from the computer. Audio driverSpeakeMain
85NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 86.Print problems. Ensure t
86Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as
87Index of AFlash BIOS Error MessageIndex of PQA Diagnostic Error Code, MessageError Message Action in SequenceHardware Error See “System Diagnostic
88
Chapter 5 89Mainboard Top ViewPCB 99203Item Description Item DescriptionCN1 AC Adapter Connector CN17 Secondary Battery ConnectorCN2 PS/2 Port CN18 RT
90 Chapter 5NOTE: * is the default setting.CN16 PCMCIA SocketSW2 SettingsSW2 SettingSwitch 1, Switch 8 *OFF: Acer BIOSON: OEM BIOSSwitch 2, Switch 7 *
91Mainboard Bottom ViewItem Description Item DescriptionCN23 Modem Cable Connecto U53 LAN ControlleCN24 Modem Board Connector U57 Clock Generator Cont
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