Acer KB.I170A.155 Datasheet

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Summary of Contents

Page 1 - Service Guide

Aspire 5745 SeriesService Guide

Page 2 - Revision History

XTable of Contents

Page 3 - Disclaimer

90 Chapter 3Removing the Antennas1. See “Removing the LCD Panel” on page 86.2. Remove the left antenna cable from the retention guides. 3. Free the ca

Page 4 - Conventions

Chapter 3 915. Remove the two (2) screws of the right hinge.6. Lift away the hinge.7. Remove the right antenna cable from the retention guides.Step Sc

Page 5

92 Chapter 38. Pry the antenna off the casing.

Page 6

Chapter 3 93LCD Reassembly ProcedureNOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be adde

Page 7

94 Chapter 34. Replace the right hinge.5. Replace the two (2) screws. Ensure that the cable is coming out of the hinge correctly.6. Adhere the left an

Page 8

Chapter 3 957. Lay the cables along the retention guides.

Page 9

96 Chapter 3Replacing the Microphone1. Lay the microphone cable in the retention guides.2. Adhere the microphone.

Page 10 - Table of Contents

Chapter 3 97Replacing the LCD FPC Cable1. Connect the FPC cable connector. 2. Place the protective clear adhesive mylar tape down firmly over the conn

Page 11 - System Specifications

98 Chapter 3Replacing the LCD Panel1. Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the pan

Page 12

Chapter 3 993. Replace the two (2) screws, while ensuring the cables pass through the hinge correctly.Step Screw Quantity Screw TypeLCD Panel Assembly

Page 13 - Software

Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:Operating System• Genuine Windows® 7 Home Basic 64-bi

Page 14 - Environment

100 Chapter 3Replacing the Camera Board1. Replace the camera cable and adhere the tapes.2. Apply adhesive and lay the Camera Board board down pressin

Page 15 - System Block Diagram

Chapter 3 101Replacing the LCD Bezel1. Place the bezel hinge covers over the hinges. Ensure the cables are correctly exiting the hinges.2. Press down

Page 16 - Notebook Tour

102 Chapter 33. Press down on the bezel edge working simultaneously around the edges to the bottom.

Page 17 - Left View

Chapter 3 1034. Replace the two (2) bezel screws and screw covers.Step Screw Quantity Screw TypeReplace LCD Bezel M2.5*4 2

Page 18 - Right View

104 Chapter 3Main Unit Reassembly ProcessReplacing the Power Assembly1. Place the power jack into the bracket.2. Place the bracket into the lower cove

Page 19 - Indicators

Chapter 3 1053. Replace the one (1) screw.4. Lay the cables in the retention guides.Step Screw Quantity Screw TypeReplace Power Assembly M2.5*4 1

Page 20 - TouchPad Basics

106 Chapter 3Replacing the PCH Thermal Module1. Place the PCH thermal module on the chip.2. Tighten the one (1) captive screw.Replacing the CPUIMPORTA

Page 21 - Using the Keyboard

Chapter 3 1072. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.

Page 22 - Windows Keys

108 Chapter 3Replacing the Thermal ModuleIMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal

Page 23 - Hot Keys

Chapter 3 109Replacing the Main Board1. Slide the main board external connector edge in first to the lower case, then lower into place.2. Replace the

Page 24 - Special Keys

2 Chapter 1Storage subsystem• 160/250/320/500/640 GB or larger hard disk drive• Multi-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCar

Page 25

110 Chapter 3Replacing the I/O Card1. Place the I/O card into the lower case edge first.2. Replace the one screw.Screw ListStep Screw Quantity Screw T

Page 26

Chapter 3 1113. Connect and lock the I/O card FFC to the I/O board.4. Connect and lock the I/O card FFC to the mainboard.

Page 27

112 Chapter 3Replacing the Bluetooth Module1. Connect the Bluetooth cable to the Bluetooth module.2. Place the Bluetooth module onto the mainboard pre

Page 28

Chapter 3 1134. Connect the Bluetooth module cable to the main board.

Page 29

114 Chapter 3Replacing the LCD Module1. Place the LCD module hinges into position on the lower case.2. Replace the two (2) screws.3. Insert the right

Page 30

Chapter 3 1154. Push the left antenna cables through the lower cover.5. Lay the microphone cable in the location shown.6. Connect the microphone cable

Page 31

116 Chapter 37. Lay the LVDS cable across the assembly as shown and press down firmly.8. Connect the LVDC cable.

Page 32

Chapter 3 117Replacing the Power Board1. Place the power board into the upper cover.2. Replace the two (2) screws.3. Connect and lock the FFC.

Page 33 - System Utilities

118 Chapter 3Replacing the Switch Board1. Connect and lock the FFC.2. Turn the switch board over and place into the upper cover.3. Replace the two (2)

Page 34 - Information

Chapter 3 119Replacing the Upper Cover1. Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges.

Page 35

Chapter 1 3• Acer PowerSmart 3-pin 65 W AC adapter• 95 (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches)• 216 g (0.47 lbs)13 with 180 cm DC cable• 6

Page 36 - Security

120 Chapter 32. Replace the nine (9) screws.3. Turn the computer over and replace the bottom cover twenty (20) screws. Step Size Quantity Screw TypeUp

Page 37 - Removing a Password

Chapter 3 1214. Connect the speaker cable.5. Connect and lock the switch board FFC.6. Connect and lock the power board FFC.

Page 38 - Changing a Password

122 Chapter 37. Connect and lock the button board FFC.

Page 39

Chapter 3 123Replacing the Keyboard1. Connect the FFC to the mainboard.2. Turn the keyboard over and insert the bottom edge in first, then push to dow

Page 40

124 Chapter 3Replacing the Wireless LAN Module1. Lay the white wireless LAN antenna cable into the retention guides.2. Lay the white and black wireles

Page 41 - BIOS Flash Utility

Chapter 3 1254. Replace the one screw.5. Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The black (Mai

Page 42 - DOS Flash Utility

126 Chapter 3Replacing the DIMM ModuleIMPORTANT:See “DIMM Socket Population Rules” on page 155. 1. Slide the DIMM module into the connector.2. Press d

Page 43 - WinFlash Utility

Chapter 3 127Replacing the Hard Disk Drive1. Place the HDD bracket onto the HDD.2. Replace the two (2) screws.3. Insert the HDD into the bay inserting

Page 44

128 Chapter 34. Grasp the tab and slide the HDD firmly into the docking connector.

Page 45 - Removing BIOS Passwords:

Chapter 3 129Replacing the RTC Battery1. Place the RTC battery onto the mainboard and press down firmly.2. Connect the RTC battery cable to the mainbo

Page 46 - Miscellaneous Utilities

4 Chapter 1• McAfee® Internet Security Suite 2009 Trial• McAfee® Virus Definitions• MyWinLocker® • Multimedia• Cyberlink® PowerDVD™• NTI Media Maker™•

Page 47 - Using the LAN MAC Utility

130 Chapter 3Replacing the ODD Module1. Replace the ODD bezel.2. Replace the ODD bracket.3. Replace the two (2) screws of the ODD bracket.Step Screw Q

Page 48 - 38 Chapter 2

Chapter 3 1314. Push the ODD completely into the bay until flush with the lower cover.

Page 49 - Chapter 3

132 Chapter 3Replacing the Base Door1. Insert the base door edge flanges into the slots.2. Lower the base door.

Page 50 - Pre-disassembly Instructions

Chapter 3 1333. Replace the eight (8) screws.Replacing the Battery1. Slide the battery into position.Step Size Quantity Screw TypeBase Door AssemblyM2

Page 51 - Disassembly Process

134 Chapter 32. Close the locking latch.Replace the Dummy CardPush the dummy card into the slot until it clicks into place.

Page 52

Chapter 4 135TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes

Page 53 - Removing the Battery Pack

136 Chapter 4Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defe

Page 54 - Removing the Dummy Card

Chapter 4 137No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defec

Page 55 - Removing the Base Door

138 Chapter 4If the computer boots correctly, add the devices one by one until the failure point is discovered.6. Reseat the memory modules.7. Remove

Page 56 - 46 Chapter 3

Chapter 4 1396. If the Issue is still not resolved, see “Online Support Information” on page 219.LCD FailureIf the LCD fails, perform the following ac

Page 57

Chapter 1 5System Block DiagramAzaliaLPCECNPCE781EM-6781-T3SPI FLASHHALL SENSORW25X16VSS1GALC271X-GRRAUDIO CODECHP/SPDIFInt. MICX'TAL32.768KHzMIC

Page 58

140 Chapter 4Built-In Keyboard FailureIf the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not repla

Page 59 - Removing the DIMM Module

Chapter 4 141TouchPad FailureIf the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defe

Page 60 - Removing the WLAN Module

142 Chapter 4Internal Speaker FailureIf the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace

Page 61 - Chapter 3 51

Chapter 4 1439. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps an

Page 62 - Removing the ODD Module

144 Chapter 48. If the Issue is still not resolved, see “Online Support Information” on page 219.HDD Not Operating CorrectlyIf the HDD does not operat

Page 63

Chapter 4 145USB Failure (Right up/down side)If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do n

Page 64 - Removing the RTC Battery

146 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Page 65 - Main Unit Disassembly Process

Chapter 4 147POST Code Reference TablesThese tables describe the POST codes and components of the POST process.Post Code RangeSEC Phase POST Code Tabl

Page 66

148 Chapter 4DXE Phase POST Code Table:PEI_TPM_INIT PEI 78 TPM InitializationPEI_SMBUS_INIT PEI 79 SMBUS Early InitializationPEI_PROGRAM_CLOCK_GEN PEI

Page 67 - Removing the Keyboard

Chapter 4 149BDS Phase POST Code Table:DXE_SMART_TIMER_INIT DXE 51 8259 InitializationDXE_PCRTC_INIT DXE 52 RTC InitializationDXE_SATA_INIT DXE 53 SAT

Page 68

6 Chapter 1Notebook TourThis section provides an overview of the features and functions of the notebook.Top View# Icon Item Description1 Acer Crystal

Page 69 - Removing the Upper Cover

150 Chapter 4PostBDS POST Code TableS3 Functions POST Code TableBDS_START_IDE_BUS BDS 24 IDE device initializationBDS_START_AHCI_BUS BDS 25 AHCI devic

Page 70

Chapter 4 151ACPI Functions POST Code TableSMM Functions POST Code TableInsydeH2ODDT Debugger POST Code TableFunctionality Name (Include\ PostCode.h)

Page 71

152 Chapter 4

Page 72 - 62 Chapter 3

Chapter 5 153Jumper and Connector LocationsMainboard Top ViewItem Description Item DescriptionPJ1 Battery connector U40 PCHU29. U30, U32, U34 VRAM con

Page 73 - Removing the Switch Board

154 Chapter 5Mainboard Bottom ViewItem Description Item DescriptionCN3 CCD and Microphone ConnectorU19 ECCN1 Power / B connector CN8 Bluetooth connect

Page 74 - 64 Chapter 3

Chapter 5 155DIMM Socket Population RulesIMPORTANT:Only Clarksfield i7 processors support this memory population.The four (4) DIMM sockets are termed

Page 75 - Removing the Power Board

156 Chapter 5BIOS RecoveryBIOS Recovery by Crisis DiskBIOS Recovery Boot BlockThe BIOS Recovery Boot Block is a special block of BIOS. It is used to b

Page 76 - 4. Lift the power board away

Chapter 6 157FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer

Page 77 - Removing the LCD Module

158 Chapter 6Exploded DiagramsMain AssemblyItem Description Part Number1 Keyboard KB.I170A.1722 Top Cover 60.PTN07.0023 Function Board 55.PU407.0034 B

Page 78 - 68 Chapter 3

Chapter 6 159NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.7 ODD Bracke

Page 79

Chapter 1 7Closed Front ViewLeft View8 Power Indicates the computer’s power status.Battery Indicates the computer’s battery status.1. Charging: The li

Page 80 - Removing the I/O Board

160 Chapter 6LCD AssemblyNOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.

Page 81 - 4. Lift away the I/O board

Chapter 6 161FRU ListCATEGORY PARTNAME ACERPARTNO.ADAPTERAdapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LFAP.06501.026Adapter LITE-ON

Page 82 - Removing the Bluetooth Module

162 Chapter 6PWR CORD V943B30001218008 DANISH 3P 27.A03V7.006PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 27.TATV7.005PWR CORD V50CB3T3012180QD TW-110V,3P 2

Page 83 - Chapter 3 73

Chapter 6 163DVD/RW SUPER MULTI 12.7MM MODULE 6M.PU407.001ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633C LF W/O bezel SATA (HF + Windows 7)K

Page 84 - Removing the Mainboard

164 Chapter 6HDD/HARD DISK DRIVEHDD WD 2.5" 5400rpm 160GB WD1600BEVT-22A23T0 , WD, ML320S SATA 8MB LF F/W:01.01A01KH.16008.027HDD TOSHIBA 2.5&quo

Page 85 - Chapter 3 75

Chapter 6 165Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International TextureKB.I170A.172Keyboard ACER AC7T_A10B AC7T Internal 1

Page 86 - Removing the Thermal Module

166 Chapter 6Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International w/ Hebrew TextureKB.I170A.173Keyboard ACER AC7T_A10B AC7T

Page 87 - Removing the CPU

Chapter 6 167MAINBOARDMAIN BOARD DIS_NV11P HM55 DUAL CORE W/CARD READER W/O CPU RAMMB.PTY06.001 MAIN BOARD DIS_NV11P HM55 QUAD CORE W/CARD READER W/O

Page 88 - Removing the PCH Thermal Unit

168 Chapter 6Screw ListTOP COVER RUBBER 47.PTN07.001BASE RUBBER-1 47.PTN07.002BASE RUBBER-2 47.PTN07.003LCD RUBBER - 1 47.PSR07.004LCD RUBBER - 2 47.P

Page 89

Appendix A 169Model Definition and ConfigurationBOM LIstsModel RO Country Acer Part No DescriptionAS5745G-432G50MnTWN GCTWN LX.PTX02.017 AS5745G-432G5

Page 90 - 80 Chapter 3

8 Chapter 1Right View3External display (VGA) portConnects to a display device (e.g. external, LCD monitor, LCD projector).4 HDMI HDMI port Supports hi

Page 91

170 Appendix AAS5745G-544G64MnAAP Singapore LX.PTX02.008 AS5745G-544G64Mn W7HP64ATSG1 MC N11MGE1512Cks_3V3 2*2G/640/BT/6L2.2/5R/CB_bgn_1.3C_GEk_ZH31AS

Page 92

Appendix A 171AS5745G-726G64MnEMEAItaly LX.PU302.099 AS5745G-726G64Mn W7HP64ATIT1 MC N11PGE11GBCksQ_3D4V3 4G+2G/640/6L2.2/5R/CB_bgn_1.3C_GEk_IT11AS574

Page 93 - Removing the LCD Bezel

172 Appendix AAS5745G-728G50MnEMEAMiddle EastLX.PU302.094 AS5745G-728G50Mn EM W7HP64EMATME4 MC N11PGE11GBCksQ_3D4V3 2G+2G+2G+2G/500_L/6L2.2/5R/CB_bgn_

Page 94 - 84 Chapter 3

Appendix A 173AS5745G-728G50MnEMEABelgium LX.PU302.086 AS5745G-728G50Mn W7HP64ATBE1 MC N11PGE11GBCksQ_3D4V3 2G+2G+2G+2G/500_L/6L2.2/5R/CB_bgn_1.3C_GEk

Page 95 - Removing the Camera Board

174 Appendix AAS5745G-728G50MnEMEAMiddle EastLX.PU302.089 AS5745G-728G50Mn EM W7HP64EMATME2 MC N11PGE11GBCksQ_3D4V3 2G+2G+2G+2G/500_L/6L2.2/5R/CB_bgn_

Page 96 - Removing the LCD Panel

Appendix A 175AS5745G-724G50MnEMEAMiddle EastLX.PU302.043 AS5745G-724G50Mn EM W7HP64EMATME9 MC N11PGE11GBCksQ_3D4V3 2*2G/500_L/6L2.2/5R/CB_bgn_1.3C_GE

Page 97 - 5. Lift the LCD panel out

176 Appendix AAS5745G-724G50MnEMEAPoland LX.PU302.035 AS5745G-724G50Mn W7HP64ATPL1 MC N11PGE11GBCksQ_3D4V3 2*2G/500_L/6L2.2/5R/CB_bgn_1.3C_GEk_PL11AS5

Page 98 - 7. Disconnect the FPC cable

Appendix A 177AS5745G-726G64MnAAP Singapore LX.PU302.005 AS5745G-726G64Mn W7HP64ATSG1 MC N11PGE11GBCksQ_3D4V3 4G+2G/640/BT/6L2.2/5R/CB_bgn_1.3C_GEk_ZH

Page 99 - Removing the Microphone Cable

178 Appendix AAS5745G-436G50MnAAP Australia/New ZealandLX.PTY02.135 AS5745G-436G50Mn W7HP64ATAU1 MC N11PGE11GBCks_3V3 4G+2G/500_L/BT/6L2.2/5R/CB_bgn_1

Page 100 - Removing the Antennas

Appendix A 179AS5745G-434G50MnAAP Australia/New ZealandLX.PTY02.122 AS5745G-434G50Mn W7HP64ATAU1 MC N11PGE11GBCks_3V3 2*2G/500_L/BT/6L2.2/5R/CB_bgn_1.

Page 101

Chapter 1 9Base ViewIndicatorsThe computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover i

Page 102 - 92 Chapter 3

180 Appendix AAS5745G-434G64BnEMEAUkraine LX.PTY02.104 AS5745G-434G64Bn W7HP64RUATUK1 MC N11PGE11GBCks_3V3 2*2G/640/6L2.2/5R/CB_bgn_1.3C_GEk_RU61AS574

Page 103 - LCD Reassembly Procedure

Appendix A 181AS5745G-434G64BnEMEAGermany LX.PTY02.086 AS5745G-434G64Bn W7HP64ATDE1 MC N11PGE11GBCks_3V3 2*2G/640/6L2.2/5R/CB_bgn_1.3C_GEk_DE11AS5745G

Page 104

182 Appendix AAS5745G-434G64BnEMEABaltic LX.PTY02.069 AS5745G-434G64Bn W7HP64ATBC3 MC N11PGE11GBCks_3V3 2*2G/640/6L2.2/5R/CB_bgn_1.3C_GEk_SV21AS5745G-

Page 105 - Chapter 3 95

Appendix A 183AS5745G-434G50MnEMEAMiddle EastLX.PTY02.052 AS5745G-434G50Mn EM W7HP64EMATMEB MC N11PGE11GBCks_3V3 2*2G/500_L/6L2.2/5R/CB_bgn_1.3C_GEk_A

Page 106 - Replacing the Microphone

184 Appendix AAS5745G-524G64MnAAP Singapore LX.PTY02.036 AS5745G-524G64Mn W7HP64ATSG1 MC N11PGE11GBCks_3V3 2*2G/640/BT/6L2.2/5R/CB_bgn_1.3C_GEk_ZH31AS

Page 107 - Replacing the LCD FPC Cable

Appendix A 185AS5745G-434G50MnEMEALatvia LX.PTY02.019 AS5745G-434G50Mn W7HP64ATLV1 MC N11PGE11GBCks_3V3 2*2G/500_L/6L2.2/5R/CB_bgn_1.3C_GEk_RU22AS5745

Page 108 - Replacing the LCD Panel

186 Appendix AAS5745G-434G50MnEMEAFrance LX.PTY02.001 AS5745G-434G50Mn W7HP64ATFR1 MC N11PGE11GBCks_3V3 2*2G/500_L/6L2.2/5R/CB_bgn_1.3C_GEk_FR21AS5745

Page 109 - LCD Panel Assembly M2.5x3 2

Appendix A 187AS5745-434G32MnCHINAChina LX.PTW02.001 AS5745-434G32Mn W7HP64SCATCN1 MC UMACks_3 2*2G/320/6L2.2/5R/CB_bgn_1.3C_GEk_SC14AS5745-334G16MnWW

Page 110 - Replacing the Camera Board

188 Appendix AAS5745G-544G50MnCi5540MN11MGE1512M-DDR3 (64*16*4)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-544G64MnCi5540MN11MGE1512M-DDR3 (64*16*4)SO2GB

Page 111 - Replacing the LCD Bezel

Appendix A 189AS5745G-724G64WnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN640GB5.4KSAS5745G-726G64MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO4GBII

Page 112 - 102 Chapter 3

IIRevision HistoryPlease refer to the table below for the updates made on this service guide.Date Chapter Updates

Page 113 - Replace LCD Bezel M2.5*4 2

10 Chapter 1TouchPad BasicsThe following items show you how to use the TouchPad:• Move your finger across the TouchPad (1) to move the cursor.• Press

Page 114 - Main Unit Reassembly Process

190 Appendix AAS5745G-728G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10SO2GBIII10SO2GBIII10N500GB5.4KSAS5745G-728G50MnCi7720QMN11PGE11G-DDR

Page 115

Appendix A 191AS5745G-728G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10SO2GBIII10SO2GBIII10N500GB5.4KSAS5745G-728G50MnCi7720QMN11PGE11G-DDR

Page 116 - Replacing the CPU

192 Appendix AAS5745G-728G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10SO2GBIII10SO2GBIII10N500GB5.4KSAS5745G-728G50MnCi7720QMN11PGE11G-DDR

Page 117 - Chapter 3 107

Appendix A 193AS5745G-724G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-724G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBII

Page 118 - Replacing the Thermal Module

194 Appendix AAS5745G-724G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-724G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBII

Page 119 - Replacing the Main Board

Appendix A 195AS5745G-724G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-724G50MnCi7720QMN11PGE11G-DDR3 (64*16*8)SO2GBII

Page 120 - Replacing the I/O Card

196 Appendix AAS5745G-524G50MnCi5520MN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-524G64MnCi5520MN11PGE11G-DDR3 (64*16*8)SO2GBIII1

Page 121 - Chapter 3 111

Appendix A 197AS5745G-432G50MnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII10N N N N500GB5.4KSAS5745G-432G64MnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII10N N N

Page 122

198 Appendix AAS5745G-434G64BnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN640GB5.4KSAS5745G-434G64BnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII1

Page 123 - Chapter 3 113

Appendix A 199AS5745G-434G50MnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-434G50MiCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII1

Page 124 - Replacing the LCD Module

Chapter 1 11Using the KeyboardYour computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and spe

Page 125 - Chapter 3 115

200 Appendix AAS5745G-524G50MnCi5520MN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-434G50MnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII1

Page 126 - 8. Connect the LVDC cable

Appendix A 201AS5745G-434G50MnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745G-434G50MnCi5430MN11PGE11G-DDR3 (64*16*8)SO2GBIII1

Page 127 - Replacing the Power Board

202 Appendix AAS5745-434G50MnCi5430MUMA N SO2GBIII10SO2GBIII10NNN500GB5.4KSAS5745-332G50MnCi3330MUMA N SO2GBIII10N N N N500GB5.4KSAS5745-434G32MnCi543

Page 128 - Replacing the Switch Board

Appendix A 203AS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNBT 2.1 6CELL2.290WUS International (KB.I170A.172)AS5745G-434G32MnNSM8XS McAfee 3rd WiFi 2x

Page 129 - Replacing the Upper Cover

204 Appendix AAS5745G-724G64BnNBDCB4XSMcAfee 3rd WiFi 2x2 BGNBT 2.1 6CELL2.290WUS International (KB.I170A.172)AS5745G-724G50BnNBDCB4XSMcAfee 3rd WiFi

Page 130

Appendix A 205AS5745G-728G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WSLO/CRO (KB.I170A.165)AS5745G-728G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.29

Page 131 - 4. Connect the speaker cable

206 Appendix AAS5745G-728G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WFrench (KB.I170A.154)AS5745G-728G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290

Page 132 - 122 Chapter 3

Appendix A 207AS5745G-724G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WUK (KB.I170A.171)AS5745G-724G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WAra

Page 133 - Replacing the Keyboard

208 Appendix AAS5745G-724G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WGreek (KB.I170A.156)AS5745G-724G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290W

Page 134 - 124 Chapter 3

Appendix A 209AS5745G-434G64MnNSM8XS McAfee 3rd WiFi 2x2 BGNBT 2.1 6CELL2.290WUS International (KB.I170A.172)AS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x

Page 135

12 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s

Page 136 - Replacing the DIMM Module

210 Appendix AAS5745G-434G64BnNBDCB4XSMcAfee 3rd WiFi 2x2 BGNN6CELL2.290WArabic (KB.I170A.147)AS5745G-434G64BnNBDCB4XSMcAfee 3rd WiFi 2x2 BGNN6CELL2.2

Page 137 - Replacing the Hard Disk Drive

Appendix A 211AS5745G-434G64BnNBDCB4XSMcAfee 3rd WiFi 2x2 BGNN6CELL2.290WUS International w/ Hebrew (KB.I170A.173)AS5745G-434G64BnNBDCB4XSMcAfee 3rd W

Page 138 - 128 Chapter 3

212 Appendix AAS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WFR/Arabic (KB.I170A.153)AS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.

Page 139 - Replacing the RTC Battery

Appendix A 213AS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WUS International (KB.I170A.172)AS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN

Page 140 - Replacing the ODD Module

214 Appendix AAS5745G-434G50MnNSM8XS McAfee 3rd WiFi 2x2 BGNN6CELL2.290WFrench (KB.I170A.154)AS5745G-522G25MnNSM8XS McAfee 3rd WiFi 2x2 BGNBT 2.1 6CEL

Page 141 - Chapter 3 131

Appendix B 215Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

Page 142 - Replacing the Base Door

216 Appendix BChicony 1.3M Chicony 1.3M CH9665SN (CNF9157)Liteon 1.3M Liteon 1.3M LT6AASP( 09P2BF127)Liteon 1.3M Liteon 1.3M LT9665AL (09P2SF119)Suyin

Page 143 - Replacing the Battery

Appendix B 217TOSHIBA N640GB5.4KS HDD TOSHIBA 2.5" 5400rpm 640GB MK6465GSX,Capricorn BS,320G/P SATA 8MB LF F/W:GJ002JWD N160GB5.4KS HDD WD 2.5&qu

Page 144 - Replace the Dummy Card

218 Appendix BHLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT31N (R5-1) LF W/O bezel SATA with Renesas Solution (HF + Windows 7)PANASONIC

Page 145 - Troubleshooting

Appendix C 219Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you

Page 146 - Power On Issue

Chapter 1 13Hot KeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume

Page 148 - Random Loss of BIOS Settings

Index 221AAntennasRemoving 90, 93BBattery PackRemoving 43BIOSROM type 19vendor 19BIOS Utility 23–31Advanced 26Boot 29Exit 30Navigating 23Power 29Save

Page 149 - LCD Failure

222 IndexMainboardRemoving 74media accesson indicator 9Memory Check 136MicrophoneRemoving 86, 98Model Definition 169NNo Display Issue 137num lockon in

Page 151 - TouchPad Failure

14 Chapter 1Special KeysYou can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.The Euro symbol

Page 152 - Internal Speaker Failure

Chapter 1 15Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsCPU Fan True Value Table (UMA)Throttling 50%: On= 100°C; OFF=85

Page 153 - Internal Microphone Failure

16 Chapter 1System Memory i7 Memory Population RulePackage 1071-pins FCBGA 27mm x 25mmFeatures • PCI Express* Base Specification, Revision 2.0 support

Page 154 - HDD Not Operating Correctly

Chapter 1 17Note: see “DIMM Socket Population Rules” on page 155.Video SpecificationsSTUFFSTUFF PASSSTUFF STUFFPASSSTUFF STUFF PASSSTUFF STUFF STUFFPA

Page 155 - Other Failures

18 Chapter 1* For Discrete modelsLCD Display ResolutionHard Disk Drive Interface Resolution 24 bits 30 bits 36 bits 48 bits640x480p/60Hz 4:3 Yes Yes Y

Page 156 - Undetermined Problems

Chapter 1 19BIOSLCD 15.6”DC Power RequirementsVoltage tolerance5V ±5% 5V ±5% 5V ±5% 5V ±5%Item SpecificationBIOS vendor Insyde BIOSBIOS version 3.5BIO

Page 157 - POST Code Reference Tables

IIICopyrightCopyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

Page 158

20 Chapter 1BluetoothAudio Codec and AmplifierLAN InterfaceItem SpecificationBluetooth Controller Bluetooth module Foxconn Bluetooth BRM 2046 BT2.1 (T

Page 159

Chapter 1 21KeyboardMedia Card ReaderCameraFeatures • The AR8131L is the third generation Gigabit Ethernet (GbE) controller solution from Atheros. It

Page 160

22 Chapter 1Wireless LAN BatteryImage size 3.89mm(H) X 2.43mm(V)Part numberSpecification Specification SpecificationType Atheros HB95 Atheros HB93 In

Page 161

Chapter 2 23System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Page 162 - 152 Chapter 4

24 Chapter 2InformationThe Information screen displays a summary of your computer hardware information.NOTE: The system information is subject to diff

Page 163 - Chapter 5

Chapter 2 25MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree

Page 164 - Mainboard Bottom View

26 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Page 165 - DIMM Socket Population Rules

Chapter 2 27Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso

Page 166 - BIOS Recovery

28 Chapter 2Changing a Password1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor

Page 167 - Chapter 6

Chapter 2 29BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette

Page 168 - Exploded Diagrams

IVConventionsThe following conventions are used in this manual:NOTE: This symbol where placed in the Service Guide designates a component that should

Page 169 - Item Description Part Number

30 Chapter 2ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters

Page 170 - LCD Assembly

Chapter 2 31BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:• New versions of system programs• New features or

Page 171 - FRU List

32 Chapter 2DOS Flash UtilityPerform the following steps to use the DOS Flash Utility:1. Press F2 during boot to enter the Setup Menu.2. Select Boot M

Page 172

Chapter 2 33WinFlash UtilityPerform the following steps to use the WinFlash Utility:1. Double click the WinFlash executable.2. Click OK to begin the u

Page 173

34 Chapter 2Remove HDD/BIOS Password UtilitiesThis section provide you with removing HDD/BIOS method:Remove HDD Password:When the user keys in the wro

Page 174

Chapter 2 35Removing BIOS Passwords:If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image bel

Page 175

36 Chapter 2Miscellaneous UtilitiesUsing Boot Sequence SelectorBoot Sequence Selector allows the boot order to be changes without accessing the BIOS.

Page 176

Chapter 2 37Example 1: Read DMI Information from MemoryInput: dmitools /r Output:Manufacturer (Type1, Offset04h): AcerProduct Name (Type1, Offset05h):

Page 177

38 Chapter 2

Page 178 - Screw List

Chapter 3 39Machine Disassembly and ReplacementThis chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenan

Page 179 - Appendix A

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Page 180

40 Chapter 3Pre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the power to

Page 181

Chapter 3 41Disassembly ProcessThe disassembly process is divided into the following sections:• External components disassembly• Main unit disassembly

Page 182

42 Chapter 3External Module Disassembly ProcessNOTE: The product previews seen in the disassembly procedures may not represent the final product color

Page 183

Chapter 3 43Removing the Battery Pack1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the b

Page 184

44 Chapter 3Removing the Dummy Card1. Press the dummy card in to allow it to spring out.2. Pull the dummy card out.

Page 185

Chapter 3 45Removing the Base Door1. See “Removing the Battery Pack” on page 43.2. Remove the eight (8) screws.3. Lift the base door up at the finger

Page 186

46 Chapter 34. Lift the base door out and away.

Page 187

Chapter 3 47Removing the Hard Disk Drive Module1. See “Removing the Battery Pack” on page 43.2. See “Removing the Base Door” on page 45.3. Grasp the p

Page 188

48 Chapter 36. Remove the two (2) screws of the HDD bracket.7. Lift the bracket away from the HDD.Step Screw Quantity Screw TypeHDD Bracket Disassembl

Page 189

Chapter 3 49Removing the DIMM Module1. See “Removing the Battery Pack” on page 43.2. See “Removing the Base Door” on page 45.3. Push the memory module

Page 191

50 Chapter 3Removing the WLAN Module1. See “Removing the Battery Pack” on page 43.2. See “Removing the Base Door” on page 45.3. Detach the two (2) cab

Page 192

Chapter 3 515. Pull the WLAN module out and away.

Page 193

52 Chapter 3Removing the ODD Module1. See “Removing the Battery Pack” on page 43.2. See “Removing the Base Door” on page 45.3. Push the ODD module out

Page 194

Chapter 3 535. Remove the two (2) screws of the ODD bracket.6. Remove the ODD bracket.7. Pry the ODD bezel off the ODD module.Step Screw Quantity Scre

Page 195

54 Chapter 3Removing the RTC Battery1. See “Removing the Battery Pack” on page 43.2. See “Removing the Base Door” on page 45.3. Disconnect the RTC con

Page 196

Chapter 3 55Main Unit Disassembly ProcessIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement

Page 197

56 Chapter 3Screw ListStep Screw Quantity Part No.Remove Upper Cover M2.5*4Ni 6 86.EDM07.003M2.5*3 3 86.A08V7.005Remove Lower Cover M2.5*5 19 86.ARE07

Page 198

Chapter 3 57Removing the KeyboardIMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force

Page 199

58 Chapter 38. Flip the keyboard over.9. Detach the keyboard FPC. a. Unlock the FPC b. Pull the keyboard awayab

Page 200

Chapter 3 59Removing the Upper Cover1. See “Removing the Keyboard” on page 57.2. Unlock and disconnect the Toucpad board FFC.3. Unlock and disconnect

Page 201

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 202

60 Chapter 35. Disconnect the speaker cable.6. Remove the nine (9) screws in the upper cover.Step Screw Quantity Screw TypeUpper Cover DisassemblyM2.5

Page 203

Chapter 3 617. Turn the computer over and remove the twenty (20) screws in the lower cover.8. Turn the computer ninety degrees. Push the upper cover a

Page 204

62 Chapter 39. Pry the upper cover away from the lower cover along the front edge.10. Push the upper cover off the bottom cover.11. Lay the computer f

Page 205

Chapter 3 63Removing the Switch Board1. See “Removing the Upper Cover” on page 59.2. Remove the two (2) screws.3. Lift the switch board away from the

Page 206

64 Chapter 34. Unlock and disconnect the switch board FFC.

Page 207

Chapter 3 65Removing the Power Board1. See “Removing the Upper Cover” on page 59.2. Unlock and disconnect the power board FFC.3. Remove the two (2) sc

Page 208

66 Chapter 34. Lift the power board away.

Page 209

Chapter 3 67Removing the LCD Module1. See “Removing the Upper Cover” on page 59.2. Grasp the pull tab on the connector and pull up to disconnect the L

Page 210

68 Chapter 35. Pull the microphone cable off the assembly.6. Remove the WLAN cables from the retention guides.7. Turn the computer over and pull the l

Page 211

Chapter 3 698. Remove the right antenna cable from the retention guides.9. Remove the two (2) screws of the two hinges.10. Lift the LCD module out of

Page 212

VIIITable of ContentsRemoving the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65Removing the LCD Modu

Page 213

70 Chapter 3Removing the I/O Board1. See “Removing the Upper Cover” on page 59.2. Unlock and remove the I/O board FFC.3. Remove the one (1) screw secu

Page 214

Chapter 3 714. Lift away the I/O board.5. Unlock and remove the I/O board FFC from the mainboard.

Page 215

72 Chapter 3Removing the Bluetooth Module1. See “Removing the Upper Cover” on page 59.2. Detach the Bluetooth module cable from the mainboard. 3. Remo

Page 216

Chapter 3 735. Detach the Bluetooth module cable from the module.

Page 217

74 Chapter 3Removing the Mainboard1. See “Removing the Upper Cover” on page 59.2. See “Removing the Switch Board” on page 63.3. See “Removing the I/O

Page 218

Chapter 3 757. Lift the main board out of the assembly. Lift the internal edge up first then pull out the external connector edge.

Page 219

76 Chapter 3Removing the Thermal Module1. See “Removing the Mainboard” on page 74.2. Disconnect the thermal module fan connector.3. Loosen the four (4

Page 220

Chapter 3 77Removing the CPU1. See “Removing the Mainboard” on page 74.2. See “Removing the Thermal Module” on page 76.3. Unlock the CPU. Use a flat h

Page 221

78 Chapter 3Removing the PCH Thermal Unit1. See “Removing the Mainboard” on page 74.2. See “Removing the Thermal Module” on page 76.3. Loosen the one

Page 222

Chapter 3 79Removing the Power Cable Assembly1. See “Removing the Mainboard” on page 74.2. Remove the power cable from the retention guides.3. Remove

Page 223

IXTable of ContentsHDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144USB Failure (Right up/do

Page 224

80 Chapter 34. Lift the power cable assembly out of the chassis.5. Lift the power cable connector out of the bracket.

Page 225 - Test Compatible Components

Chapter 3 81 LCD Module Disassembly ProcessIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replaceme

Page 226

82 Chapter 3Remove Left HingeM2.5*3 2 86.PTN07.003Remove Right HingeM2.5*3 2 86.PTN07.003Step Screw Quantity Part No.

Page 227

Chapter 3 83Removing the LCD Bezel1. See “Removing the Switch Board” on page 63.2. Remove the two (2) bezel screw covers and screws.3. Pry the bezel a

Page 228

84 Chapter 34. Pry open the bottom corners and along the bottom edge.5. Lift the bezel off the module.

Page 229 - Online Support Information

Chapter 3 85Removing the Camera Board1. See “Removing the LCD Bezel” on page 83.2. Disconnect the camera connector.3. Pull up the camera board.

Page 230

86 Chapter 3Removing the LCD Panel1. See “Removing the Camera Board” on page 85.2. Remove the four (4) screws of the LCD panel.3. Remove the two (2)

Page 231

Chapter 3 874. Lift the left hinge off the module.5. Lift the LCD panel out.6. Lift the LCD panel out, turn over and remove the protective tape over t

Page 232

88 Chapter 37. Disconnect the FPC cable.

Page 233 - 223 Index

Chapter 3 89Removing the Microphone Cable1. See “Removing the LCD Panel” on page 86.2. Pry the microphone up.3. Lift the microphone cable out of the

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