Acer KB.I100A.022 Technical Information

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Summary of Contents

Page 1 - Service Guide

NAV50 SeriesService Guide

Page 2 - Revision History

XTable of Contents

Page 3 - Disclaimer

90 Chapter 3Replacing the Mainboard1. Place the DC-in port in the Lower Cover. 2. Replace the Mainboard by lining up the connector bracket before repl

Page 4 - Conventions

Chapter 3 91Replacing the I/O Board7. Replace the LVDS adhesive tape.1. Replace the I/O Board by lining up the board with the connector bracket as sho

Page 5

92 Chapter 3Replacing the Speaker ModuleReplacing the Bluetooth Module1. Secure the Speaker Module by replacing four (4) screws.2. Connect the Speaker

Page 6

Chapter 3 93Replacing the Bridge Board1. Notice the connectors located on the underside of the Bridge Board. Reconnect the Bridge Board by lining the

Page 7

94 Chapter 3Replacing the LED BoardReplacing the Touchpad Board1. Place the Touchpad Board in the device, while pressing down on the FFC to adhere it

Page 8

Chapter 3 952. Secure the Touchpad Board using two (2) screws.3. Connect the Touchpad cable and lock the connector.

Page 9

96 Chapter 3Replacing the Upper Cover1. Place the Upper Cover on the Lower Cover. Press down firmly to ensure that the covers are locked together.2. S

Page 10 - Table of Contents

Chapter 3 973. Reconnect the following cables to the Mainboard.Connect A to the Mainboard. Secure the locking latch on A as shown.Connect B to the Mai

Page 11 - System Specifications

98 Chapter 3Replacing the Keyboard1. Turn the computer over. Insert the Keyboard FPC in to the Mainboard connector.2. Close the FPC locking latch as s

Page 12 - I/O interface

Chapter 3 99Replacing the WLAN ModuleReplacing the DIMM Module1. Replace the WLAN card.2. Secure the WLAN module using one (1) screw. 3. Connect two (

Page 13 - Environment

Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:NOTE: Items denoted with (*) are only available for

Page 14 - System Block Diagram

100 Chapter 33. Replace the DIMM cover by first lining up the guide hooks on the top edge. 4. Press down on the cover to lock all guide hooks. The cov

Page 15 - Your Acer Notebook tour

Chapter 3 101Replacing the Hard Disk Drive Module1. Insert the HDD in to the HDD Carrier and secure the Carrier to the HDD by replacing the four (4) s

Page 16 - Left View

102 Chapter 3Replacing the Battery Pack1. Slide and hold the battery release latch to the release position (1), then insert the battery pack in to the

Page 17 - Right View

Chapter 4 103TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes

Page 18 - Rear and Base View

104 Chapter 4Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defe

Page 19 - Indicators

Chapter 4 105No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defec

Page 20 - TouchPad Basics

106 Chapter 4Abnormal Video DisplayIf video displays abnormally, perform the following actions one at a time to correct the problem.1. Reboot the comp

Page 21 - Using the Keyboard

Chapter 4 107LCD FailureIf the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:Built-

Page 22 - Windows Keys

108 Chapter 4TouchPad FailureIf the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defe

Page 23 - Hot Keys

Chapter 4 109Internal Speaker FailureIf the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace

Page 24 - Special Keys

2 Chapter 1• 1.1 kg (2.43 lbs.) with 3-cell battery pack• 1.25 kg (2.76 lbs.) with 6-cell battery packCommunication• Acer Crystal Eye webcam, with 640

Page 25

110 Chapter 48. Remove and recently installed hardware or software.9. Restore system and file settings from a known good date using System Restore. If

Page 26

Chapter 4 111Internal Microphone FailureIf the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not r

Page 27

112 Chapter 4HDD Not Operating CorrectlyIf the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1.

Page 28

Chapter 4 113USB Failure (Rightside)If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replac

Page 29

114 Chapter 4Wireless Function Test FailureIf the wireless function test fails, perform the following actions one at a time to correct the problem. Do

Page 30 - 20 Chapter 1

Chapter 4 1153G Function Test FailureIf the 3G function test fails, perform the following actions one at a time to correct the problem. Do not replace

Page 31 - System Utilities

116 Chapter 4Switch FailureIf the switches fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs

Page 32 - Information

Chapter 4 117Thermal Units FailureIf the thermal units fail, perform the following actions one at a time to correct the problem. Do not replace non-de

Page 33

118 Chapter 4External Mouse FailureIf an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternati

Page 34 - Security

Chapter 4 119Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Page 35 - Removing a Password

Chapter 1 3Environment• Temperature:• Operating: 5 °C to 35 °C• Non-operating: -20 °C to 65 °C• Humidity (non-condensing):• Operating: 20% to 80%• Non

Page 36 - Changing a Password

120 Chapter 4Motherboard CMOS DischargeIf any problems such as incorrect CMOS settings, the CMOS data can be cleared by short-circuiting the CMOS jump

Page 37 - Chapter 2 27

Chapter 4 121POST Code Reference TablesThese tables describe the POST codes and components of the POST process. Sec:NO_EVICTION_MODE_DEBUG EQU 1 (Comm

Page 38

122 Chapter 4BDS & Specific action:0x27 Enable DRAM Channel I/O Buffers0x28 Enable all clocks on populated rows0x29 Perform JEDEC memory initializ

Page 39 - BIOS Flash Utility

Chapter 4 123Each PEIM entry point used in 80_PORTEach Driver entry point used in 80_PORTCode Description0x000x01 PEI_EVENT_LOG0xA1 PEI_OEM_SERVICE0xA

Page 40 - DOS Flash Utility

124 Chapter 40xC4 SECURITY_STUB0xC5 DXE_CPU_IO0xC6 CF9_RESET0xC7 PC_RTC0xC8 STATUS_CODE0xC9 VARIABLE EMU_VARIABLE0xD9 DXE_CHIPSET_INIT0x45 DXE_ALERT_F

Page 41 - Chapter 2 31

Chapter 4 1250x72 MONITER_KEY0x73 LEGACY_BIOS0x75 LEGACY_BIOS_PLATFORM0x76 PCI_PLATFORM0x6C ISA_FLOOPY0x6D PS2_MOUSE0x6E USB_BOT0x6F USB_CBI00x74 USB_

Page 42 - WinFlash Utility

126 Chapter 4Each SmmDriver entry point used in 80_PORTCode Description0xD4 SMM_ACCESS0xDE SMM_CONTROL0xCC SMM_BASE0xD2 SMM_RUNTIME0xDF SB_SMM_DISPATC

Page 43

Chapter 5 127Jumper and Connector LocationsMainboard Top ViewItem DescriptionSW1 NAV50 Power ButtonLED1 NAV50 Power LEDPJP1 AC-IN JackJP3 SIM Connecto

Page 44

128 Chapter 5Mainboard Bottom ViewItem DescriptionPJP2 Battery ConnectorJCRT1 CRT ConnectorJUSB1 USB ConnectorJUSTB2 USB ConnectorJHDD1 HDD ConnectorJ

Page 45 - Miscellaneous Utilities

Chapter 5 129Button BoardItem DescriptionSW1 T/P Left ButtonSW2 T/P Right Button

Page 46 - Using the LAN MAC Utility

4 Chapter 1System Block Diagram34X2 modeTouch PadCRT ConnLPC BUSpage 2022x22mmpage 10Int.KBDpage 17ALC272DMITransfermerPower ON/OFFpage 17page 9DDRII-

Page 47 - Chapter 2 37

130 Chapter 5LED BoardItem DescriptionLED1 Power/Suspend LEDLED2 Battery LEDLED3 Media LEDLED4 Num LEDLED5 Cap LEDLED6 WWAN/WLAN LEDLED7 BT LED

Page 48 - 38 Chapter 2

Chapter 5 131I/O Board Top ViewItem DescriptionJP21 Function/B ConnectorJP4 Internal MICJP20 Speaker CONNJREAD1 Card Reader SocketJP2 Bridge/B Connect

Page 49 - Chapter 3

132 Chapter 5I/O Board Bottom ViewItem DescriptionJRJ45 RJ45 ConnectorJUSB1 USB ConnectorJMIC1 MIC-In JackJHP1 Head-Phone JackJMINI1 WLAN Connector

Page 50 - General Information

Chapter 5 133Clearing Password Check and BIOS RecoveryThis section provide you the standard operating procedures of clearing password and BIOS recover

Page 51

134 Chapter 5BIOS Recovery by Crisis DiskBIOS Recovery Boot Block:BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the syste

Page 52 - Removing the Battery Pack

Chapter 6 135FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of NAV50. Refer

Page 53 - Removing the HDD Module

136 Chapter 6NAV50 Exploded DiagramsMain AssemblyItem Description Part Number1 LCD Assembly 6M.SAL02.0012 Upper Cover 60.SAL02.0013 Bridge Board 55.SA

Page 54

Chapter 6 137Rear AssemblyItem Description Part Number1 HDD Door 42.SAL02.0012 DIMM Door 42.SAL02.0023 Lower Cover 60.SAM02.001123

Page 55 - Removing the DIMM Module

138 Chapter 6Upper Cover AssemblyItem Description Part Number1 TouchPad Board2 LED Board 55.SAS02.0043 Upper Cover 60.SAL02.001123

Page 56 - 5. Remove the DIMM module

Chapter 6 139NAV50 FRU ListCATEGORY Acer Description AcerPNBOARDBLUE TOOTH 2.1 BH.21100.004CARD READER BOARD 55.SAS02.001BRIDGE BOARD 55.SAS02.002BUT

Page 57 - Removing the WLAN Module

Chapter 1 5Your Acer Notebook tourAfter learning about your computer features, let us show you around your new computer.Front ViewNo. Icon Item Descri

Page 58 - 48 Chapter 3

140 Chapter 6UPPER CASE ASSY FOR W/BT, INCL.TP/TP MYLAR - BLUE60.SAL02.001UPPER CASE ASSY FOR W/O BT, INCL.TP/TP MYLAR - BLUE60.SAL02.002UPPER CASE AS

Page 59 - Removing the Back Cover

Chapter 6 141Keyboard ACER NT0T JV01_PT Internal 10 Standard 84KS Black US International w/ Hebrew TextureKB.I100A.027Keyboard ACER NT0T JV01_PT Inter

Page 60 - Main Unit Disassembly Process

142 Chapter 6Keyboard ACER NT0T White JV01_PT Internal 10 Standard 84KS White Chinese TextureKB.I100A.034Keyboard ACER NT0T White JV01_PT Internal 10

Page 61 - Step Screw Quantity Part No

Chapter 6 143LCDASSY LED MODULE 10.1" WSVGA None Glare W/ANTENNA, CCD - BLUE6M.SAL02.001ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD - B

Page 62 - Removing the Keyboard

144 Chapter 6ANTENNA WLAN-MAIN 50.SAS02.003ANTENNA WLAN-AUX 50.SAS02.004LCD CABLE 50.SAS02.005LCD BEZEL-BLACK 60.SAL02.005LCD BEZEL-WHITE 60.SAS02.008

Page 63 - Chapter 3 53

Chapter 6 145Screw ListCATEGORY Acer Description AcerPNSCREWSCREW 2D 3L K 4.5D ZK NL 86.SAS02.001SCREW 2.0D 4.0L K 3.6D ZK NL CR3 86.SAS02.002SCREW 2D

Page 64 - Removing the Upper Cover

Appendix A 146Model Definition and ConfigurationNAV50RO Country Acer Part No Description CPUAAP Vietnam LU.SAL0C.002 AO532h-2Cb LINPUSSVN1 UMACbk 1*1G

Page 65

147 Appendix AEMEA Middle East LU.SAL0D.112 AO532h-2Db SNW7ST32EMSTME3 MC UMACbk 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_GEb_ES81ATMN450BEMEA South Africa L

Page 66 - 56 Chapter 3

Appendix A 148AAP Singapore LU.SAL0D.155 AO532h-2Db SNW7ST32STSG1 MC UMACbk 1*1G/250/BT/6L2.2/5R/CBSD_bgn_0.3D_BAG_GEb_ES61ATMN450BEMEA Spain LU.SAL0D

Page 67 - Removing the Touchpad Board

149 Appendix AEMEA Cyprus LU.SAL0D.127 AO532h-2Db SNW7ST32STCY1 MC UMACbk 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_GEb_ES61ATMN450BEMEA Latvia LU.SAL0D.125 A

Page 68 - Removing the LED Board

6 Chapter 1Closed Front ViewLeft View6 Power indicator Indicates the computer's powerstatus.Battery indicator Indicates the computer's batte

Page 69 - Removing the Bridge Board

Appendix A 150EMEA Hungary LU.SAL0D.084 AO532h-2Db SNW7ST32STHU1 MC UMACbk 1*1G/250/3L2.2/5R/CBSD_bg_0.3D_GEb_HU11ATMN450BEMEA Denmark LU.SAL0D.083 AO

Page 70 - Removing the Bluetooth Module

151 Appendix AEMEA Russia LU.SAL0B.085 AO532h-2Bb AOXPHSTRU1 MC UMACbk 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_GEb_RU14ATMN450BEMEA Poland LU.SAL0B.084 AO532h-

Page 71 - Removing the Speaker Module

Appendix A 152EMEA Sweden LU.SAL0B.057 AO532h-2Bb AOXPHSTSE1 MC UMACbk 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_GEb_FI13ATMN450BEMEA Russia LU.SAL0B.056 AO532h-

Page 72 - 62 Chapter 3

153 Appendix AEMEA France LU.SAL0B.029 AO532h-2Bb AOXPHSTFR1 MC UMACbk 1*1G/160/3L2.2/5R/CBSD_bg_0.3D_GEb_FR22ATMN450BEMEA South Africa LU.SAL0B.028 A

Page 73 - Removing the I/O Board

Appendix A 154EMEA Germany LU.SAL0D.059 AO532h-2Db SNW7ST32STDE1 MC UMACbk 1*1G/160/3L2.2/5R/CBSD_bg_0.3D_GEb_DE13ATMN450BEMEA Holland LU.SAL0D.058 AO

Page 74 - 64 Chapter 3

155 Appendix AAAP Japan LU.SAL0D.020 AO532h-2Db SNW7ST32SPJP1 MC UMACbk 1*1G/250/BT/3L2.2/5R/bgn_0.3D_BAG_GEb_JA11_B123FATMN450BAAP Japan LU.SAL0D.019

Page 75 - Removing the Mainboard

Appendix A 156AAP Indonesia LU.SAQ0D.097 AO532h-2Dr EM SNW7ST32EMSTID1 MC UMACrk 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_BAG_GEr_ID21ATMN450BAAP Philippines

Page 76

157 Appendix AEMEA Middle East LU.SAQ0D.064 AO532h-2Dr SNW7ST32EMSTME9 MC UMACrk 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_GEr_ES81ATMN450BAAP India LU.SAQ0C.

Page 77 - Removing the Thermal Module

Appendix A 158EMEA Czech LU.SAQ0D.068 AO532h-2Dr SNW7ST32STCZ2 MC UMACrk 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_GEr_SK11ATMN450BEMEA Cyprus LU.SAQ0D.067 AO

Page 78 - 68 Chapter 3

159 Appendix AEMEA Czech LU.SAQ0D.027 AO532h-2Dr SNW7ST32STCZ2 MC UMACrk 1*1G/250/3L2.2/5R/CBSD_bg_0.3D_GEr_SK11ATMN450BEMEA Cyprus LU.SAQ0D.026 AO532

Page 79 - Removing the LCD Module

Chapter 1 7Right View4 USB 2.0 port Connects to USB 2.0 devices (e.g., USBmouse).No. Icon Item Description5 Multi-in-one card readerAccepts Secure Dig

Page 80

Appendix A 160EMEA Switzerland LU.SAQ0B.078 AO532h-2Br AOXPHSTCH1 MC UMACrk 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_GEr_IT43ATMN450BEMEA Israel LU.SAQ0B.077 AO

Page 81

161 Appendix AEMEA UK LU.SAQ0B.050 AO532h-2Br AOXPHSTGB1 MC UMACrk 1*1G/160/3L2.2/5R/CBSD_bg_0.3D_GEr_EN12ATMN450BEMEA Poland LU.SAQ0B.048 AO532h-2Br

Page 82 - Removing the LCD Bezel

Appendix A 162EMEA Norway LU.SAQ0B.022 AO532h-2Br AOXPHSTNO1 MC UMACrk 1*1G/160/3L2.2/5R/CBSD_bg_0.3D_GEr_NO12ATMN450BEMEA Middle East LU.SAQ0B.021 AO

Page 83 - Removing the Camera Board

163 Appendix AEMEA France LU.SAQ0D.004 AO532h-2Dr SNW7ST32STFR1 MC UMACrk 1*1G/250/BT/6L2.2/5R/CB_bgn_0.3D_GEr_FR21ATMN450BEMEA France LU.SAQ0D.003 AO

Page 84 - Removing the LCD Panel

Appendix A 164EMEA Algeria LU.SAS0D.060 AO532h-2Ds SNW7ST32EMSTDZ1 MC UMACsw 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_GEs_ES81ATMN450BEMEA Middle East LU.SAS

Page 85 - Removing the Microphone Set

165 Appendix AEMEA Germany LU.SAS0D.078 AO532h-2Ds SNW7ST32STDE1 MC UMACsw 1*1G/250/BT/6L2.2/5R/CBSD_bg_0.3D_GEs_DE11ATMN450BEMEA France LU.SAS0D.077

Page 86 - Removing the WLAN Antennas

Appendix A 166EMEA Germany LU.SAS0D.037 AO532h-2Ds SNW7ST32STDE1 MC UMACsw 1*1G/250/3L2.2/5R/CBSD_bg_0.3D_GEs_DE11ATMN450BEMEA France LU.SAS0D.036 AO5

Page 87 - Chapter 3 77

167 Appendix AEMEA Ukraine LU.SAS0B.089 AO532h-2Bs AOXPHSTUK1 MC UMACsw 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_GEs_RU11ATMN450BEMEA Russia LU.SAS0B.087 AO532h

Page 88 - Removing the LCD Brackets

Appendix A 168EMEA Eastern EuropeLU.SAS0B.060 AO532h-2Bs AOXPHSTEU5 MC UMACsw 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_GEs_RO12ATMN450BEMEA Eastern EuropeLU.SAS

Page 89 - Chapter 3 79

169 Appendix AEMEA Turkey LU.SAS0B.033 AO532h-2Bs EM AOXPHSTTR1 MC UMACsw 1*1G/160/3L2.2/5R/CBSD_bg_0.3D_GEs_TR33ATMN450BEMEA Denmark LU.SAS0B.032 AO5

Page 90 - Replacing the LCD Brackets

8 Chapter 1Rear and Base ViewNo. Icon Item Description11 Battery bay Houses the computer's battery pack.Note: The battery shown is for reference

Page 91 - Chapter 3 81

Appendix A 170EMEA Luxembourg LU.SAS0B.005 AO532h-2Bs AOXPHSTLU3 MC UMACsw 1*1G/160/3L2.2/5R/CBSD_bg_0.3D_GEs_IT41ATMN450BEMEA Finland LU.SAS0B.004 AO

Page 92 - Replacing the WLAN Antennas

171 Appendix AEMEA Middle East LU.SAR0D.011 AO532h-2DGr SNW7ST32EMSTME6 MC UMAGCrk 1*1G/250/3L2.2/5R/CBSD_bg_0.3D_E77W_GEr_ES61ATMN450BEMEA Middle Eas

Page 93 - Replacing the Microphone Set

Appendix A 172EMEA Germany LU.SAR0D.028 AO532h-2DGr SNW7ST32STDE1 MC UMAGCrk 1*1G/250/3L2.2/5R/CBSD_bg_0.3D_E77W_GEr_DE11ATMN450BEMEA UK LU.SAR0D.026

Page 94 - Replacing the LCD Panel

173 Appendix AEMEA Middle East LU.SAR0B.043 AO532h-2BGr EM AOXPHSTME9 MC UMAGCrk 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_E77W_GEr_FR22ATMN450BEMEA Middle East

Page 95 - Replacing the Camera Board

Appendix A 174EMEA Spain LU.SAR0B.016 AO532h-2BGr AOXPHSTES1 MC UMAGCrk 1*1G/160/6L2.2/5R/CBSD_bg_0.3D_E77W_GEr_ES22ATMN450BEMEA Middle East LU.SAR0B.

Page 96 - Replacing the LCD Bezel

175 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 97 - Replacing the LCD Module

Appendix A 176NLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 98 - 88 Chapter 3

177 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 99 - Replacing the Thermal Module

Appendix A 178NLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 100 - Replacing the Mainboard

179 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 101 - Replacing the I/O Board

Chapter 1 9IndicatorsThe computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed.

Page 102 - Replacing the Speaker Module

Appendix A 180NLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WXGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNL

Page 103 - Replacing the Bridge Board

181 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 104 - Replacing the Touchpad Board

Appendix A 182NLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 105 - Chapter 3 95

183 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 106 - Replacing the Upper Cover

Appendix A 184NLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 107 - Chapter 3 97

185 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 108 - Replacing the Keyboard

Appendix A 186NLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NN

Page 109 - Replacing the DIMM Module

187 Appendix ANLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 110

Appendix A 188NLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 111

189 Appendix ANLED10.1WXGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N250GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNL

Page 112 - Replacing the Battery Pack

IIRevision HistoryPlease refer to the table below for the updates made to this service guide.Date Chapter Updates

Page 113 - Troubleshooting

10 Chapter 1TouchPad BasicsThe following items show you how to use the TouchPad:• Move your finger across the TouchPad (1) to move the cursor.• Press

Page 114 - Power On Issue

Appendix A 190NLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NNLED10.1WSVGAG UMA N SO1GBII8 N N160GB5.4KS NN

Page 115 - No Display Issue

191 Appendix AODDMedia ProcessorExtra SW1 Card Reader Wireless LAN1 BluetoothN N N 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd Wi

Page 116 - Random Loss of BIOS Settings

Appendix A 192N N N 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT

Page 117 - Built-In Keyboard Failure

193 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 118 - TouchPad Failure

Appendix A 194N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 119 - Internal Speaker Failure

195 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 120

Appendix A 196N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 121 - Internal Microphone Failure

197 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N

Page 122 - HDD Not Operating Correctly

Appendix A 198N N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee

Page 123 - USB Failure (Rightside)

199 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 124 - 114 Chapter 4

Chapter 1 11Using the KeyboardYour NAV50 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and specia

Page 125 - 3G Function Test Failure

Appendix A 200N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 126 - Switch Failure

201 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi

Page 127 - Power Button Failure

Appendix A 202N N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi BG BT 2.1N

Page 128 - Other Failures

203 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 129 - Undetermined Problems

Appendix A 204N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 130 - Motherboard CMOS Discharge

205 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.1N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT

Page 131 - POST Code Reference Tables

Appendix A 206N N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 132 - BDS & Specific action:

207 Appendix AN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in 1-Build in 3rd WiFi BG NN N McAfee 5 in

Page 133

Appendix A 208

Page 134

Appendix B 209Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

Page 135

12 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s

Page 136

210 Appendix BWindows Environment TestCategory Vendor Type DescriptionA coverBlue IMR A cover Blue IMR (LCVM+Gradation)Red IMR Red IMRSilver IMR A cov

Page 137 - Chapter 5

Appendix B 211LANAtheros AR8132L Atheros AR8132LLCDAUO NLED10.1WSVGALED LCD AUO 10.1" WSVGA None Glare B101AW03 V1 LF 200nit 16ms 400:1AUO NLED10

Page 139 - Button Board

Appendix C 213Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you

Page 140 - LED Board

214 Appendix C

Page 141 - I/O Board Top View

215Numerics3G CoverRemoving 433G ModuleRemoving 47Replacing 99AAntennasRemoving 78Replacing 80BBattery PackRemoving 42Replacing 102BIOSROM size 17ROM

Page 142 - I/O Board Bottom View

216LCD BezelRemoving 72Replacing 86LCD CableReplacing 82LCD Failure 107LCD ModuleRemoving 69Replacing 87LCD Module DisassemblyFlowchart 71LCD Module R

Page 143 - Clearing Password Check

217Removing 63Replacing 91USB Failure (Rightside) 113utilityBIOS 21–29Vvolumehotkeys 13WWindows 2000 Environment Test 210Wireless Function Failure 118

Page 145 - Chapter 6

Chapter 1 13Hot KeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume

Page 146 - NAV50 Exploded Diagrams

14 Chapter 1Special KeysYou can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.The Euro symbol

Page 147 - Rear Assembly

Chapter 1 15Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsCPU Fan True Value Table• Throttling 50%: On= 95°C; OFF=80°C• O

Page 148 - Upper Cover Assembly

16 Chapter 1System Memory System StorageHard Disk Drive InterfaceItem SpecificationMemory controller Built inMemory size 512MB or 1GB DDR2 RAM (if 2Gb

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Chapter 1 17Hard Disk Drive Interface (cont.) BIOSLED 10.1” Item SpecificationVendor & Model NameToshiba MK1652GSX Toshiba MK1655GSXCapacity (GB)

Page 150 - 140 Chapter 6

18 Chapter 1Audio Codec and AmplifierLAN InterfaceKeyboardPixel Pitch (mm) 0.2175 Typical White Luminance (cd/m2) also called Brightness200Contrast Ra

Page 151 - Chapter 6 141

Chapter 1 19Camera3G CardWireless LANBattery Internal & external keyboard work simultaneouslyPlug USB keyboard to the USB port directly: YesFeatur

Page 152 - 142 Chapter 6

IIICopyrightCopyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

Page 154 - 144 Chapter 6

Chapter 2 21System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Page 155 - Screw List

22 Chapter 2InformationThe Information screen displays a summary of your computer hardware information.NOTE: The system information is subject to diff

Page 156 - Appendix A

Chapter 2 23MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree

Page 157 - 147 Appendix A

24 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Page 158 - Appendix A 148

Chapter 2 25Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso

Page 159 - 149 Appendix A

26 Chapter 2Changing a Password1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password bo

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Chapter 2 27BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette

Page 161 - 151 Appendix A

28 Chapter 2ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters

Page 162 - Appendix A 152

Chapter 2 29BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:• New versions of system programs• New features or

Page 163 - 153 Appendix A

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

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30 Chapter 2DOS Flash UtilityPerform the following steps to use the DOS Flash Utility:1. Press F2 during boot to enter the Setup Menu.2. Select Boot M

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Chapter 2 31NOTE: If the AC power is not connected, the following message displays.Plug in the AC power to continue.5. Flash is complete when the mess

Page 166 - Appendix A 156

32 Chapter 2WinFlash UtilityPerform the following steps to use the WinFlash Utility:1. Double click the WinFlash executable.2. Click OK to begin the u

Page 167 - 157 Appendix A

Chapter 2 33Remove HDD/BIOS Password UtilitiesThis section provides you with details about removing HDD/BIOS password methods:Removing HDD Password:If

Page 168 - Appendix A 158

34 Chapter 2Removing BIOS Passwords:To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the U72 jumper as

Page 169 - 159 Appendix A

Chapter 2 35Miscellaneous UtilitiesUsing Boot Sequence SelectorBoot Sequence Selector allows the boot order to be changes without accessing the BIOS.

Page 170 - Appendix A 160

36 Chapter 2Example 1: Read DMI Information from MemoryInput: dmitools /r Output:Manufacturer (Type1, Offset04h): AcerProduct Name (Type1, Offset05h):

Page 171 - 161 Appendix A

Chapter 2 373. Execute MAC.BAT to write MAC information to eeprom.

Page 173 - 163 Appendix A

Chapter 3 39Machine Disassembly and ReplacementThis chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenan

Page 174 - Appendix A 164

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Page 175 - 165 Appendix A

40 Chapter 3General InformationPre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Tu

Page 176 - Appendix A 166

Chapter 3 41External Module Disassembly ProcessNOTE: The product previews seen in the disassembly procedures may not represent the final product color

Page 177 - 167 Appendix A

42 Chapter 3Removing the Battery Pack1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the b

Page 178 - Appendix A 168

Chapter 3 43Removing the HDD Module1. Remove the three (3) screws from the HDD Cover.2. Lift the HDD cover up to remove.Step Size Quantity Screw TypeH

Page 179 - 169 Appendix A

44 Chapter 33. Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector.4. Lift the hard disk drive module out o

Page 180 - Appendix A 170

Chapter 3 45Removing the DIMM Module1. Remove one (1) screw from the DIMM door.2. Insert a plastic tool to lift the corner of the DIMM cover.3. Lift t

Page 181 - 171 Appendix A

46 Chapter 34. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 5. Remove the DIMM module.

Page 182 - Appendix A 172

Chapter 3 47 Removing the WLAN Module1. See “Removing the HDD Module” on page 43.2. Disconnect the Antenna cables from the WLAN Module. 3. Move the an

Page 183 - 173 Appendix A

48 Chapter 34. Pull the WLAN Module from the slot. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent dama

Page 184 - Appendix A 174

Chapter 3 49Removing the Back Cover1. See “Removing the HDD Module” on page 43.2. See “Removing the DIMM Module” on page 45.3. See “Removing the WLAN

Page 186 - Appendix A 176

50 Chapter 3Main Unit Disassembly ProcessIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement

Page 187 - 177 Appendix A

Chapter 3 51I/O Board M2*3 1 86.SAS02.001Mainboard M2*3 1 86.SAS02.001Thermal Module M2*4 3 86.SAS02.002Step Screw Quantity Part No.

Page 188 - Appendix A 178

52 Chapter 3Removing the Keyboard1. See “Removing the Battery Pack” on page 42.2. Turn the computer rightside up and open the lid to the full extent.3

Page 189 - 179 Appendix A

Chapter 3 536. Disconnect the FFC and lift the Keyboard clear of the device.

Page 190 - Appendix A 180

54 Chapter 3Removing the Upper Cover1. See “Removing the Keyboard” on page 52.2. Disconnect the following cables from the Mainboard.Release the lockin

Page 191 - 181 Appendix A

Chapter 3 553. Turn the computer over. Remove the seven (7) securing screws.4. Slide a plastic tool between the Upper and Lower Covers to unlock the g

Page 192 - Appendix A 182

56 Chapter 36. Lift the left side of the Upper Cover away from the Lower Cover.7. Lift the Upper Cover clear of the device.

Page 193 - 183 Appendix A

Chapter 3 57Removing the Touchpad Board1. See “Removing the Upper Cover” on page 54.2. Remove two (2) screws from the Touchpad board.3. Unlock the Tou

Page 194 - Appendix A 184

58 Chapter 3Removing the LED Board1. See “Removing the Upper Cover” on page 54.2. Remove one (1) screw from the LED Board.3. Lift the LED Board clear

Page 195 - 185 Appendix A

Chapter 3 59Removing the Bridge Board1. See “Removing the Upper Cover” on page 54.2. Remove two (2) screws from the Bridge Board.3. Disconnect the Bri

Page 196 - Appendix A 186

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 197 - 187 Appendix A

60 Chapter 3Removing the Bluetooth Module1. See “Removing the Upper Cover” on page 54.2. Disconnect the Bluetooth to Mainboard cable.3. Lift the Bluet

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Chapter 3 61Removing the Speaker Module1. See “Removing the Upper Cover” on page 54.2. Remove the four (4) securing screws (two for each Speaker).3. D

Page 199 - 189 Appendix A

62 Chapter 34. Lift out the left speaker while removing the Speaker cable from the cable channel. Ensure that the cable is free from all cable clips.5

Page 200 - Appendix A 190

Chapter 3 63Removing the I/O Board1. See “Removing the Upper Cover” on page 54.2. Remove one (1) screw from the I/O Board.3. Disconnect the I/O Board

Page 201 - 191 Appendix A

64 Chapter 34. Remove the I/O Board by angling the board upwards and pulling it out of the connector bracket as shown.

Page 202 - Appendix A 192

Chapter 3 65Removing the Mainboard1. See “Removing the Speaker Module” on page 61.2. Remove the LVDS adhesive tape.3. Disconnect the LVDS cable and re

Page 203 - 193 Appendix A

66 Chapter 35. Remove the one (1) screw securing the Mainboard to the Lower Cover.6. Lift the Mainboard from the side opposite the connector bracket,

Page 204 - Appendix A 194

Chapter 3 67Removing the Thermal Module1. See “Removing the Mainboard” on page 65.2. Disconnect the Fan cable from the Mainboard.3. Remove the three (

Page 205 - 195 Appendix A

68 Chapter 34. Lift the Thermal Module clear of the Mainboard.

Page 206 - Appendix A 196

Chapter 3 69Removing the LCD ModuleIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of th

Page 207 - 197 Appendix A

VIIITable of ContentsRemoving the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Removing the Mainb

Page 208 - Appendix A 198

70 Chapter 34. Pull the black antenna cable through the Lower Cover and release it from the cable channel as shown.5. Remove two (2) screws from the L

Page 209 - 199 Appendix A

Chapter 3 71 LCD Module Disassembly ProcessIMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replaceme

Page 210 - Appendix A 200

72 Chapter 3Removing the LCD Bezel1. See “Removing the LCD Module” on page 69.2. Remove the two (2) screw caps and two (2) screws from the LCD Bezel.3

Page 211 - 201 Appendix A

Chapter 3 73Removing the Camera Board1. See “Removing the LCD Bezel” on page 72.CAUTION: Do not use excessive force when handling the Web Camera Board

Page 212 - Appendix A 202

74 Chapter 3Removing the LCD Panel1. See “Removing the Camera Board” on page 73.2. Remove the four (4) securing screws from the LCD Panel.3. Remove th

Page 213 - 203 Appendix A

Chapter 3 75Removing the Microphone Set1. See “Removing the LCD Panel” on page 74.2. Remove the foil tabs from the Microphone set while lifting the ca

Page 214 - Appendix A 204

76 Chapter 3Removing the WLAN Antennas1. See “Removing the LCD Panel” on page 74.2. Peel back the foil tabs on the black antenna cable. 3. Pull the ca

Page 215 - 205 Appendix A

Chapter 3 775. Peel back the foil tabs on the white antenna cable. 6. Pull the cable away from the cable channel, which is highlighted between the gre

Page 216 - Appendix A 206

78 Chapter 3Removing the LCD Brackets1. See “Removing the Microphone Set” on page 75.2. Turn the LCD Panel over and peel away the LVDS cable. 3. Detac

Page 217 - 207 Appendix A

Chapter 3 795. Remove two (2) brackets from the LCD Panel.

Page 218 - Appendix A 208

IXTable of ContentsIntermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Undetermin

Page 219 - Test Compatible Components

80 Chapter 3LCD Module Reassembly ProcedureReplacing the LCD Brackets1. Replace two (2) brackets to the LCD Panel.2. Secure the LCD Panel using four (

Page 220 - Windows Environment Test

Chapter 3 81CAUTION: Align the cable with the camera module. If the cable is misaligned, the camera module may shift causing the camera to sit in the

Page 221

82 Chapter 3Replacing the WLAN Antennas1. Place the antenna pad in the bracket. 2. Run the cable along the cable channel, which is highlighted between

Page 222 - 212 Appendix B

Chapter 3 83Replacing the Microphone Set1. Replace the Microphone set and fold over the foil tab.2. Run the cable along the cable channel while adhere

Page 223 - Online Support Information

84 Chapter 3Replacing the LCD Panel1. Place the LCD Panel in the LCD Bracket.2. Secure the LCD Assembly using four (4) screws.3. Run the LVDS cable in

Page 224 - 214 Appendix C

Chapter 3 85Replacing the Camera BoardCAUTION: Do not handle the Web Camera Board with excessive force.1. Attach the Web Camera Board to the inside of

Page 225

86 Chapter 3Replacing the LCD Bezel1. Place the LCD Bezel on the LCD Assembly. Press down on all sides to make sure the bezel is fitted securely.2. Se

Page 226

Chapter 3 87Main Module Reassembly ProcedureReplacing the LCD Module1. Place the LCD Module on the Lower Cover.2. Secure the LCD Module using two (2)

Page 227

88 Chapter 34. Run the white antenna cable through the cable channel and pull it through the casing as shown. 5. Turn the device over and continue run

Page 228

Chapter 3 89Replacing the Thermal ModuleIMPORTANT: Ensure all heat pads are in place before replacing the Thermal Module.The following thermal pads ar

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