Acer KB.A3502.015 Datasheet

Aspire 5500Z SeriesService Guide

2 Chapter 1T Touchpad with 4-way integrated scroll buttonT 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric ke

92 Chapter 6Upper Case Assembly-005TOUCHPAD 56.A70V5.001SpeakerNS SPEAKER SET (R&L) 23.A70V5.002MiscellaneousNS LCD RUBBER PAD 47.A70V5.001NS LC

Index 102AAFLASH Utility 39Audio 23BBattery Pack 45BIOS 19package 19password control 19ROM size 19ROM type 19vendor 19Version 19BIOS Supports protocol

103 IndexSystemBlock Diagram 3System Check Procedures 56System Memory 19System Utilities 29TTouchpad Check 59Troubleshooting 55UUndetermined Problems

Index 104

Chapter 1 3System Block DiagramIntel Pentium-M/ Celeron-M CPUMicro FC-PGAMobile Intel 915PM/ GMand 910GML ExpressChipset (Alviso)DDR II SODIMM 1DDR II

4 Chapter 1Board LayoutTop View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorS

Chapter 1 5Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 Port (No IEEE 1394 Port for

6 Chapter 1JP23 Modem Cable Connector JP39 ODD Connector

Chapter 1 7An Aspire tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front View# Icon Item Description1

8 Chapter 1Closed Front View# Icon Item Description1 Speaker-out/line-out/Headphone jackConnects to audio line-out devices (e.g., speakers, headphones

Chapter 1 9Left ViewRight View# Icon Item Description1 External display port Connects a display device (e.g., external monitor, LCD projector).2 Netwo

10 Chapter 1Rear PanelBottom Panel3 Optical drive eject buttonEjects the optical disk from the drive (for selected models).4 Emergency eject hole Ejec

Chapter 1 11IndicatorsThe computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel.The powe

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 5500Z service guide.Date Chapter Updates

12 Chapter 1NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.Easy-launch

Chapter 1 13Touc h p adThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your

14 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

16 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an

Chapter 1 17Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty p e :Fn-F4 Sl

18 Chapter 1The Euro symbol1. Open a text editor or word processor.2. Either directly press the <Euro> symbol at the bottom-right of the keyboar

Chapter 1 19Hardware Specifications and Configurations ProcessorItem SpecificationCPU type Aspire 5500Intel® Pentium® M Processor 740/750/760/770

20 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On

Chapter 1 21 Supports modem protocol V.90/V.92Modem connector type RJ11Modem connector location Left sideBluetooth InterfaceItem SpecificationChipset

IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

22 Chapter 1Voltage tolerance5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%Combo Drive InterfaceItem SpecificationVendor & model name Phi

Chapter 1 23Applicable disc format for Panasonic UJ-845Read:DVD: DVD-5, 9,10,18, DVD-R (3.95G/4.7G), DVD-RW, DVD_RAM (4.7G), DVD+R, DVD+RWCD: CD-Audio

24 Chapter 1 Mixed sound source Line-in, CDVoice channel 8/16-bit, mono/stereoSampling rate 44,1 KHz (48K byte for AC97 interface)Internal microphone

Chapter 1 25 Supports ZV (Zoomed Video) port No ZV supportSupports 32 bit CardBus YesSystem Board Major ChipsItem ControllerCore logicIntel® 915GM/P

26 Chapter 1Package configuration 3 cells in series, 2 series in parallel for 6-cell battery2 cells in series, 3 series in parallel for 9-cell battery

Chapter 1 27Brightness conditions Vadj=3.3VInput voltage (V) 9~21Input current (mA) 350 (max)Output voltage (V, rms) 1600 (starting voltage)Output cur

28 Chapter 1

Chapter 2 29BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

30 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Chapter 2 31MainNOTE: The system information is subject to different models.Parameter DescriptionProduct Name This field displays the prodcut name of

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

32 Chapter 2The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to

Chapter 2 33NOTE: The screen above is for your reference only. Actual values may differ.Insyde Software SCU May 20

34 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: You c

Chapter 2 35AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The

36 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Chapter 2 37BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

38 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Chapter 2 39BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

40 Chapter 2

Chapter 3 41This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

42 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 43Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

44 Chapter 3Screw ListItem DescriptionA SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH WAFER M2*L4 NIC CPU SCREW M2.5*6.5 (2.7KG)D CPU SCREW M2.5*6.5 (4.

Chapter 3 45Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch then remove the battery.

46 Chapter 3Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module Removing the Wireless LAN Card and the

Chapter 3 474. Remove the two screws fastening the thermal door.5. Detach the thermal door from the main unit.6. Remove the four screws holding the th

48 Chapter 33. Open the LCD module as shown and detach the middle cover carefully.4. Remove the two screws fastening the keyboard.5. Turn over the key

Chapter 3 49

50 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. To separate the upper and the lower case as

Chapter 3 5110. Detach the touchpad support from the upper case carefully.11. Detach the touchpad from the upper case.12. Disconnect the FFC from the

VI

52 Chapter 38. Detach the VGA thermal from the VGA board.9. Disconnect the modem cable from the main board.10. Remove the two screws fastening the mod

Chapter 3 53Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

54 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth

Chapter 4 55Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

56 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 57If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

58 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 59Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

60 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Chapter 4 61Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

1Table of ContentsChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Chapter 4 63Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

64 Chapter 4Insyde MobilePro BIOS POST Beep Code and POST MessagesThe POST error message index lists the error message and their possible causes. The

Chapter 4 65N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly.N/A “UNEXPECTED AMOUN

66 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 67Battery can’t be charged See “Check the Battery Pack” on page 59. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

68 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 70.Battery fuel g

Chapter 4 69Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

70 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 5 71Top View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorSW4 Internet

2Table of ContentsChapter 4 Troubleshooting 55System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

72 Chapter 5Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 Port (No IEEE 1394 Port for

Chapter 5 73JP19 RJ11/RJ45 JP31 DDR2 SocketJP23 Modem Cable Connector JP39 ODD Connector

74 Chapter 5

Chapter 6 75This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5500Z series products. Refer to this ch

76 Chapter 6Exploded DiagramThe System011012013

Chapter 6 77Upper Case Assembly

78 Chapter 6Lower Case Assembly

Chapter 6 79LCD Module

80 Chapter 6HDD ModuleODD Module

Chapter 6 81Aspire 3600/5500 FRU ListPicture No. Part Name and Description Part NumberAdapterNS (Not Show)ADAPTER 3 PIN 65W DELTA SADP-65KB BEF 19V 3P

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform and memroy Intel® CentrinoTM Mobile Technology, featurin

82 Chapter 6The System-013VGA BOARD M26P 64MB 55.A70V5.002CableUpper Case Assembly-004FFC CABLE - T/P TO T/P BOARD 50.A70V5.001NS BLUETOOTH CABLE 50

Chapter 6 83The System-254; Upper Case Assembly-001STRIP COVER - AS 60.A70V5.001The System-002LOWER CASE- UMA 60.A70V5.002NS LOWER CASE- NON UMA 60.A7

84 Chapter 6NS INTEL PENTIUM M DOTHAN 1.6GHZ 2M UFCBGA SL7EG B-1 STEPPINGKC.N0001.725NS INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPINGKC.N0

Chapter 6 85ODD ModuleDVD DUAL MODULE 8X HLDS GWA-4082N (DL)6M.A70V5.007ODD Module-001DVD DUAL 8X DRIVE HLDS GWA-4082N (DL) KU.0080D.016ODD Module-002

86 Chapter 6HDD ModuleHDD 40G 4200PRM SEAGATE ST94019A KH.04001.010HDD ModuleHDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO MK4025GASKH.04004.002HDD ModuleHGST

Chapter 6 87Aspire 1670 KEYBOARD Portuguese KB.A3502.011Aspire 1670 KEYBOARD Czech KB.A3502.012Aspire 1670 KEYBOARD Hungarian KB.A3502.013Aspire 16

88 Chapter 6LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-

Chapter 6 89LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14 .1 WXGA GLARE QDI (N141V2

90 Chapter 6LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-

Chapter 6 91LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001MainboardThe System-251MAINBOARD 915PM FOR VGA GLAN W/R