Acer Altos G320 Series User Manual

Acer Altos G320 SeriesUser’s GuideAA G320_UG_EN.book Page i Tuesday, August 30, 2005 2:34 PM

xAA G320_UG_EN.book Page x Tuesday, August 30, 2005 2:34 PM

Appendix A: System management utility90ASMAcer Server Manager is a server management tool. It is specially designed to help spot errors or potential

91System setupMake sure that the system meets the requirements listed above before proceeding. You may also want to change your screen resolution to 8

Appendix A: System management utility92To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer Server

93RAID configuration utilityCaution! Using the RAID configuration utility erases all data previously saved in the hard drives. Make sure that you back

Appendix A: System management utility94AA G320_UG_EN.book Page 94 Tuesday, August 30, 2005 2:34 PM

Appendix B: SATA RAID configurationAA G320_UG_EN.book Page 95 Tuesday, August 30, 2005 2:34 PM

This appendix provides a description of the features of the embedded server technology for ICH7R controller and explains how to use the utility for c

97OverviewEmbedded with the system BIOS is a configuration utility that provides server RAID technology and enables you to configure disk arrays and l

Appendix B: SATA RAID configuration98• Run-time BIOS support for device insertion or removal• Independent support for WC, RC, and UDMA (direct memory

99• Support for hot device insertion and removal• Automatic resume of rebuilding on restart• Support for manual rebuild• Physical drive roaming• Indep

1 System tourAA G320_UG_EN.book Page 1 Tuesday, August 30, 2005 2:34 PM

Appendix B: SATA RAID configuration100Assigning RAID levelsOnly one RAID level can be assigned to each array. The table below displays the drives req

10110 A combination of RAID 1 and RAID 0. Use for medium-sized databases or any environment that requires a higher degree of fault tolerance and moder

Appendix B: SATA RAID configuration102RAID configuration utilityThe RAID CU configures disk arrays and logical drives. The CU resides in the BIOS and

103(4) Select Configure S-ATA as parameter, then set to RAID mode. Note: The Configure S-ATA as parameter is disabled when the ATA/IDE Mode is not set

Appendix B: SATA RAID configuration104Configuring arrays and logical drivesConfiguration guidelinesWe recommend using drives with the same capacity i

105To configure arrays and logical drives you can select from the following options:• Quick configuration • Detailed configuration For detailed config

Appendix B: SATA RAID configuration106Detailed configurationPerforming detailed configurationFollow the instructions below configure arrays and logic

1075 Set the RAID level for the logical drive by highlighting RAID, then press Enter.A list of the available RAID levels for the current logical drive

Appendix B: SATA RAID configuration108The indicator for the selected drive changes from READY to ONLIN A[array number]-[drive number]. For example, O

109Initializing logical drivesYou can initialize the logical drives using batch initialization or individual initialization. Batch initialization can

The Acer Altos G320 server is an entry level single-processor general purpose system. The system offers a new standard for flexible productivity ideal

Appendix B: SATA RAID configuration1105 After the initialization is completed, press Esc to return to the previous menu.When you press Esc while init

111Rebuilding failed disksA manual rebuild is used to rebuild failed drives. The CU allows manual rebuild for an individual drive or a group of drives

Appendix B: SATA RAID configuration112Checking data consistencyThe Check Consistency feature verifies the correctness of the redundancy data in the s

113TroubleshootingProblems and suggested solutionsThe following table describes possible problems you might encounter while using the CU, along with s

Appendix B: SATA RAID configuration114One of the hard drives in a mirrored (RAID 1) array has failed.Replace the failed drive with another drive that

Appendix C: SCSI RAID configurationAA G320_UG_EN.book Page 115 Tuesday, August 30, 2005 2:34 PM

This appendix explains how to use the SCSI RAID configuration utility for creating a RAID volume in SCSI drives. AA G320_UG_EN.book Page 116 Tuesd

117Configuring the SCSI/SCSI RAID HBAThis section shows how to create a RAID 1 (mirror) volume. This feature requires the installation or presence of

Appendix C: SCSI RAID configuration118WARNING: Data on drive will be LOST!Press DELETE if data loss OK or any other key to cancel.6 Press the Delete

119Using the MegaRAID configuration utilityTurn on the system. When prompted, press Ctrl+M to enter the MegaRAID configuration utility. After a few se

3Features summaryListed below are the system’s key features:Processor• Support for the following Intel® processors in an LGA775 socket:• Pentium D pro

Appendix C: SCSI RAID configuration1203Select YES. In the menu, the selected drive’s indicator will change from READY to HOTSP.4 Press Esc to end the

121IndexAAcer Server Manager (ASM) 90system requirements 90ASM Agent 90ASM Console 90system setup 91install ASM Agent 91install ASM

122configure logical drives 104consistency check 112easy configuration 106initializing drives 109new configuration 107option 105deta

1 System tour4Media storage• 3.5-inch, 1.44 MB floppy drive• DVD-ROM or Combo drive• Three 5.25-inch device bays for add-on options:• DAT72 tape driv

5• VGA/monitor port• Serial port• Two LAN ports (RJ-45)Operating system and software• Microsoft® Windows® Server 2003, X64 edition• Microsoft Windows

1 System tour6External and internal structureFront panel No. Component1 DVD-ROM or Combo drive 2 Volume control3 Headphone/Earphone port 4 DVD-ROM o

7Front panel LED indicatorsBelow table lists the LED states on the front panel. 10Hard disk activity indicator 111Power indicator 212 Power button13 U

1 System tour8Rear panel No. Icon Component1 Main power supply unit2 PS/2 keyboard port3 PS/2 mouse port4 Serial port5 VGA/monitor port6Gigabit LAN

9LAN LED indicatorsThe LAN port features two LEDs, at the right and left, that indicate the status of each port. Below table lists the LED states on

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

1 System tour10Internal components No. Component1 Power supply unit2 CPU and HSFD (heat sink-fan duct) assembly3 Mainboard4PCI slot5HDD bays6 5.2

11Mainboard layoutThe mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Description1 System fan c

1 System tour126 CPU socket7 +12V power supply connector8IDE connector9FDD connector10 SATA port 2 and 3 connectors11 SCSI status LED connector12 Mai

13Jumper settingsMaintenance mode jumper The J9H3 jumper provides a total of 2-pin jumper blocks that are used to perform system maintenance mode opti

1 System tour14Clear CMOS jumperThe 2-pin jumper blocks in the J9G3 jumper are used to perform clearing of NVRAM and system BIOS recovery options. Th

2 System setupAA G320_UG_EN.book Page 15 Tuesday, August 30, 2005 2:34 PM

This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained. AA G320_UG_EN.book Page

17Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

2 System setup18Connecting peripheralsRefer to the illustration below for specific connection instructions on the peripherals you want to connect to

19Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now power on the syst

iiiNoticesFCC noticeClass A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once th

2 System setup20Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boo

21Turning off the systemThere are two ways by which you can turn off the server. These include:To turn off the server, on the Windows taskbar click on

2 System setup22AA G320_UG_EN.book Page 22 Tuesday, August 30, 2005 2:34 PM

3 System upgradeAA G320_UG_EN.book Page 23 Tuesday, August 30, 2005 2:34 PM

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system. AA G320_UG_EN.book Page 24

25Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections contain important

3 System upgrade26Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt th

27Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-inst

3 System upgrade28Unlocking the front bezelA security lock secures the bezel door to protect the system unit from unauthorized access. Insert the key

29Installing and removing storage devicesThe system supports 3.5-inch and 5.25-inch internal storage devices. The system comes pre-installed with a fl

ivNotice: Shielded cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.Not

3 System upgrade30To install a 5.25-inch storage deviceNote: If you are installing a storage device on an empty 5.25-inch drive bay, you must remove

31Installing and removing hard disk This section include instructions for installing and removing a hard disk.The three empty HDD bays allow you to in

3 System upgrade32To install a hard disk1 Observe the ESD precautions and pre-installation procedures described on page 25.2 Push the lever in the di

33Upgrading the processorThis section include instructions for installing and removing a processor and heat sink-fan duct (HSFD) assembly. Removing th

3 System upgrade345 Place the HSFD assembly upside down on a flat surface.Note: Wipe off the thermal grease from both the HSFD assembly and CPU using

35Note: Do not touch the socket contacts.5 If a protective cover is installed on the load plate, remove first before installing the processor. If not,

3 System upgrade36(1) Align the HSFD assembly to the CPU (1). (2) Using a screwdriver, tighten the heatsink’s four screws to secure it to the mainboa

37Upgrading the system memoryThis section includes instructions for removing and installing a memory module. Altos G320 has four DDR2-533/667 DIMM slo

3 System upgrade38• Altos G320 mainboard does not support installation of three DIMMs only. The table below lists the supported memory installation b

39Removing a DIMMBefore you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. Important: Before removin

vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions m

3 System upgrade403 Open the clips on the socket.4 Align then insert the DIMM into the socket (1).5 Press the holding clips inward to lock the DIMM i

41Installing an expansion cardThis section explains how to install an expansion card. The onboard expansion slots supports PCI (Peripheral Component I

3 System upgrade429 Secure the card with the bracket lock (6). 10 Observe the post-installation instructions described on page 26. Note: When you tur

4 BIOS setup AA G320_UG_EN.book Page 43 Tuesday, August 30, 2005 2:34 PM

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.AA G320

45BIOS setup BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are alre

4 BIOS setup46Entering BIOS setupPower on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note:

47•Press F1 for General Help on using the BIOS setup.•Press F10 to save changes and close the BIOS setup.•Press Esc to close the BIOS setup.In the des

4 BIOS setup48MainThe Main menu displays basic and important information about the system. These information are necessary for troubleshooting and ma

49SW Single Processor ModeEnables or disables the dual-core processor support.It is recommended that you disable this feature for maximum performance.

vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operatin

4 BIOS setup50System Time Sets the time following the hour-minute-second format. Valid values for hour, minute, and second are:Hour: 00 to 23Minute:

51AdvancedThe Advanced menu contains parameter values that define how the system behaves on startup.Warning! Be cautious in setting parameter values i

4 BIOS setup52Boot ConfigurationThe Boot Configuration submenu lets you specify the preferred settings for system bootup. Parameter Description Optio

53Peripheral ConfigurationThe Peripheral Configuration submenu lets you define the parameter settings for the system’s serial and LAN port. Max CPUI

4 BIOS setup54Drive ConfigurationThe Drive Configuration submenu lets you define the parameter settings related to the hard disk/s. PCI Express

55ATA/IDE Mode When set to Enhanced, it will enable all SATA and PATA controllers.When set to Legacy, it will enable up to 2 IDE channels for OS that

4 BIOS setup56Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Descriptio

57Event Log ConfigurationThe Event Log Configuration submenu lets you specify the appropriate settings for system’s event handling function. The syste

4 BIOS setup58Video ConfigurationThe Video Configuration submenu lets you define the parameter settings related to the video adapter. ECC Event L

59Hardware MonitoringThe Hardware Monitoring submenu displays the current speed status of the system fans, temperature level of a specified component

ContentsNotices iiiFCC notice iiiLaser compliance statement ivImportant safety instructions v1 System tour 1Features summary 3External and internal

4 BIOS setup60Chipset ConfigurationThe Chipset Configuration submenu lets you set the memory interleave and node interleave settings, specify setting

61PCI Latency TimerSet the latency timer for the PCI bus. 326496128160192224248Parameter Description OptionAA G320_UG_EN.book Page 61 Tuesday, Augu

4 BIOS setup62USB ConfigurationThe USB Configuration submenu lets you specify settings for USB devices. Parameter Description OptionUSB 2.0 Enables

63SecurityThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description

4 BIOS setup64Setting the Supervisor/User password:1 Use the up/down keys to highlight a password parameter (Supervisor Password or User Password), t

65Power The Power menu allows you to configure the system’s power management feature. Parameter Description OptionAfter Power FailureDefines the p

4 BIOS setup66Wake on LAN from S5When set to Power on, the system will resume from an S5 state when a PME (Power Management Event) is asserted. When

67BootThe Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage devices.

4 BIOS setup68Boot to Optical DevicesEnables or disables the system to boot from an optical device. EnableDisableBoot to Removable DevicesEnables or

69ExitThe Exit menu displays the various options to quit from the BIOS setup utility. Highlight any of the exit options then press Enter. Parameter D

viiiMemory module installation guidelines 37Removing a DIMM 39Installing a DIMM 39Installing an expansion card 414 BIOS setup 43BIOS setup 45Entering

4 BIOS setup70Save Custom DefaultsSaves the custom settings for all BIOS setup parameters. Discard ChangesDiscards changes made in the BIOS setup. Th

5 TroubleshootingAA G320_UG_EN.book Page 71 Tuesday, August 30, 2005 2:34 PM

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize

73TroubleshootingThis chapter helps you identify and solve problems that might occur while you are using the system.For any issue, first ensure you ar

5 Troubleshooting74First steps checklist• AC power available at the wall outlet?• Are the power supplies plugged in? Check the AC cable(s) on the bac

75Caution! Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any exter

5 Troubleshooting76Specific problems and corrective actionsThe following contains specific problems that may arise during the use of your server. Pos

77• If you are using the onboard diskette controller, use BIOS setup on page 45 to make sure that onboard “Floppy A” is set to 1.44 MB, 3.5-inch. HDD

5 Troubleshooting78• Check that drive is properly configured.• Check that onboard IDE controller is enabled in the BIOS setup.DVD/CD tray cannot be e

79• If using RAID configuration with SATA or SCSI drives, make sure the RAID card is installed correctly. Bootable CD drive is not detected.Make sure

ixSCSI RAID configuration utility 93Appendix B: SATA RAID configuration 95Overview 97Features 97Configuring arrays 99RAID configuration utility 102Usi

5 Troubleshooting80Problems with the networkNetwork status indicator does not light.Do the following:• Check the cabling and network equipment to mak

81Network activity indicator does not light.Do the following:• Make sure the correct network drivers are loaded on the system.• Network might be idle.

5 Troubleshooting82No characters appear on the screen.Check the following:• Is the keyboard functioning? Test it by turning the “Num Lock” function o

83Characters are distorted or incorrect.Check the following:• Are the brightness and contrast controls properly adjusted on the video monitor? Refer t

5 Troubleshooting84BIOS POST error beep codesThe following table lists the POST error beep codes. Prior to system video initialization, BIOS uses the

854-7, 9-11 • Indicates a fatal error. Consult your dealer or local Acer representative for assistance. • If beep codes are generated even when all PC

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Appendix A: System management utilityAA G320_UG_EN.book Page 87 Tuesday, August 30, 2005 2:34 PM

This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your serve

89Your Altos G320 server supports the following system management utilities:• ASM (Acer Server Manager) This utility allows you to spot errors or pote